Abstract

The purpose of this study is to investigate the mediating effects of emotional intelligence and social support on the relationship between emotional labor and job burnout. Emotional labor was divided into surface acting and deep acting, and job burnout into emotional exhaustion, depersonalization, and reduced personal accomplishment. Also, emotional intelligence was examined in its facets of self-emotion appraisal, others

Full Text
Published version (Free)

Talk to us

Join us for a 30 min session where you can share your feedback and ask us any queries you have

Schedule a call