보육교사의 갈등, 직무만족과 협상유형이 이직의도에 미치는 영향

Abstract

Objectives The This study attempted to investigate the effect of job satisfaction and negotiation types in the relationship between conflict of childcare teachers and turnover intention.
 Methods This study was conducted on 517 childcare teachers at daycare centers located in Seoul and Gyeonggi Province. Data collection was conducted by direct collection and web-based electronic questionnaire (Google Questionnaire), and the collected data were analyzed using the IBM SPSS 22.0 program and the MACRO PROCESS program.
 Results First, it was found that the conflict of childcare teachers, job satisfaction, and negotiation types had an effect on the childcare teacher's turnover intention. Second, it was found that job satisfaction played a mediating role in the relationship between child care teacher conflict and turnover intention, and that child care teacher conflict influenced the child care teacher's turnover intention through job satisfaction. Third, it was found that the type of negotiation had a moderating effect in the relationship between conflict of childcare teachers, job satisfaction, and turnover intention.
 Conclusions In conclusion, it was found that the intention to turnover of childcare teachers was influenced by conflict and job satisfaction, and the type of negotiation had a moderating effect in the relationship between these variables. This result means that the type of negotiation of childcare teachers can control turnover intention. Conflicts of childcare teachers have a positive effect on turnover intention, but continuous research is needed to prepare measures to control the effect of childcare teachers' turnover intention through job satisfaction and conflict management.