브랜드 스토리텔링에 관한 고찰 및 새로운 연구 방향

Abstract

Nowadays, brand has become the most important intangible asset of a company, and the competition in the market has become a competition of brands. Narrative is considered to be an effective means of branding. Storytelling is an effective way for companies to communicate with consumers. Since stories do not require complex information processing by consumers, the content conveyed in the form of stories makes it easier for consumers to understand and be persuaded. Through storytelling, companies communicate their values to consumers, allowing them to empathize with them and build relationships with them. Brand storytelling has become one of the hot topics in the marketing field. This study collates and analyzes the research results of brand storytelling from five aspects: definition, types, components, roles, and research trends, and proposes suggestions for future research directions in view of the shortcomings of current research.