절차적 공정성이 조직몰입과 조직시민행동에 미치는 영향 - 개인주의성향과 권력거리성향의 조절효과를 중심으로 -

Abstract

The purpose of the study is to investigate the impact of procedural justice on organizational commitment and organizational citizenship behavior – centered on the moderating effect of employee’s power distance orientation and individualism. A total of 327 Korean employees participated in this study. Hierarchical regressions and bootstrapping were conducted to test the research hypotheses. The result of the analyses are as follows: First, procedural justice had a significant positive relationship with both organizational commitment and organizational citizenship behavior. Second, the moderating effect of power distance orientation was significant, suggesting that the relationship between procedural justice and organizational commitment was stronger when employee’s power distance orientation was low than high. Third, the moderating effect of individualism was significant, suggesting that the relationship between procedural justice and organizational citizenship behavior was stronger when individualism was low than high. The findings of this study imply that individuals low in power distance orientation react to procedural justice more positively with their increased organizational commitment than individuals high in power distance orientation. Also, individuals low in individualism more positively react to procedural justice with increased organizational citizenship behavior than individuals high in individualism. Therefore, it is recommended that fair organization had better give priority to individuals low in power distance orientation and individualism over individuals high in power distance orientation and individualism in human resource management practices.