역할극을 통한 학습인식이 항공서비스전공 대학생의 대인관계능력, 학습만족, 학습성과에 미치는 영향에 관한 연구

Abstract

This study aimed to analyze the relationship between the learning perception of aviation service subjects using role play on the interpersonal competence, learning satisfaction, and learning outcomes of college students majoring in aviation service. A survey was conducted targeting 217 university students majoring in aviation service who are enrolled in universities in the metropolitan area and Chungcheong area and have experience in class using role play. In addition, the hypothesis is verified using the structural equation model. Among the perceptions of role play classes experienced by university students majoring in aviation service, ‘interdependency’ was found to have a positive (+) effect on all sub-factors of interpersonal competence. And ‘usefulness’ confirmed the positive (+) influence relationship with ‘temperament for others’ and ‘communication’ except for ‘relationship promotion’ of interpersonal ability. Among sub-factor of interpersonal competence, it is confirmed that only the factors of ‘temperament for others’ and ‘communication’ had an effect on learning satisfaction. And it is proved that learning satisfaction is an important determinant of learning outcomes. Therefore, this study is expected to serve as a basis for deriving an efficient and optimal learning method for practical subjects in aviation service majors.