보육교사의 감성지능이 이직의도에 미치는 영향

Abstract

In order to help the healthy development of infants and young children, the role of childcare teachers who affect infants and young children is important. However, the high turnover rate of childcare teachers can lead to a deterioration in the quality of childcare services. In this study, in order to lower the turnover rate of childcare teachers, emotional intelligence was noted as the cause of turnover intention. In addition, the mediating role of job stress and job satisfaction was verified to identify the process through which the relationship between emotional intelligence and turnover intention is connected. In this study, 224 childcare teachers working in daycare centers were surveyed, and 203 of them were used for analysis. As a result of the analysis, it was confirmed that the emotional intelligence of childcare teachers had a significant effect on turnover intention. In addition, it was found that job stress and job satisfaction had a significant partial mediating effect between emotional intelligence and turnover intention. The theoretical implications of this study confirmed the theoretical model predicting the effect of emotional intelligence on turnover intention. Also, the sequential process of emotional intelligence affecting turnover intention through job stress and job satisfaction was identified. These results are meaningful in that they provide practical implications for preparing a plan to reduce the turnover intention of childcare teachers. Based on these research results, the limitations of this study and future research directions were presented.