Abstract

The article considers the results of assessing the satisfaction with the education of high school students. The authors interpret the satisfaction of senior schoolchildren as an emotional and evaluative attitude of them, as subjects of education, to its conditions, process and results. Satisfaction with education is considered as a subjective indicator of the quality of education, its conditions, process and results, and a regulator of students ' interaction with other participants in the educational process. Satisfaction as an indicator allows you to evaluate or measure different components of the educational process and educational interaction, identify bottlenecks in them, and offer a number of recommendations aimed at leveling and eliminating them. As a regulator, satisfaction with education allows you to influence the behavior scenarios of participants in the educational process. Satisfaction with education is a necessary condition and component of the psychological security of the educational environment, which affects the formation of the personality and individuality of schoolchildren. To measure the degree of satisfaction with education, the approach proposed by V. Y. Gorshkov was used, which assumes an assessment of the difference between the request (expectation) of students according to the parameter of life and activity at school. It was laid down and implemented as a methodological tool in the questionnaire for high school students, aimed at the overall assessment of high school students ' satisfaction and identification of its components, developed in the Central Educational Institution IKKO YAO. The article presents the results of a general assessment of the satisfaction of students in grades 8-11 and a factor analysis of indicators of satisfaction with education. It was found that the overall satisfaction with the education of high school students is moderate and increases from the 8th to the 11th grade. The most important factors of satisfaction with the education of high school students are the help from school employees in self-realization and professional self-determination of students, satisfaction with the process and content of communication (interaction) of participants in the educational process and satisfaction with knowledge in various subjects studied at school. A comparative analysis of the satisfaction with education of students in grades 8-11 showed the presence of significant differences in the quantitative indicators of satisfaction factors, the structure of its indicators. The psychological analysis of the causes of the revealed patterns in the dynamics of satisfaction with the education of students in the parallels of grades 8-11 is carried out. The most important of them is the age dynamics of the needs of students realized in the educational space of the school.

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