Abstract

The article is devoted to the problem of personal changes in social specialists in the process of performing professional activities. The results of a questionnaire survey of specialists from the Regional Center for Social Services for Elderly and Disabled Citizens on the assessment of the characteristics of the manifestation of emotional burnout syndrome are presented. The professional activity of specialists in the social sphere leads to both positive and negative changes in professional activity. On the one hand, social workers are characterized by an increased level of anxiety and anxiety, emotional and psychological stress, stress, low wages, negativism on the part of clients, a lack of understanding of the importance of their professional activities, and a high degree of responsibility. On the other hand, they are distinguished by active life position, social optimism, harmonious development of physical and intellectual abilities. It is concluded that it is necessary to introduce technologies for the prevention of burnout syndrome for employees of a social service institution.

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