Потребительский аспект образовательных правоотношений

Abstract

Purpose. Research of problems arising in law enforcement practice for the protection of the rights of consumers of educational services. Differentiation of judicial and other ways of protecting educational rights. The correlation of the standards for educational and consumer legislation in resolving disputes on protection of rights of consumers of educational services. Methodology: dialectics, analysis, synthesis, induction and deduction, formal legal method. Conclusions. The legislation on consumer protection applies exclusively to educational services provided on the basis of full reimbursement of training costs, i.e. under the appropriate commutative contracts for the provision of educational services. In order to apply measures to protect the rights of a consumer acting in good faith, it is necessary in each case to establish the scope of service provision in comparison with the degree course scheme. Consumer demands for a significant reduction in the cost of paid educational services in the absence of real grounds are a manifestation of «consumer extremism». Scientific and practical significance. The results obtained in this article can be used in further research to solve the problem, in scientific and pedagogical activities, and in law enforcement activities of bodies dealing with specific disputes. These provisions can also be useful to consumers, since the correct choice of the procedure and method of protection accelerates the achievement of the goal of protecting the violated right.