이주민의 상호문화역량 측정도구 개발 연구

Abstract

This study developed an assessment tool to measure the intercultural competence of immigrants living in Korea, which is transforming into a multicultural society. The content and data validity of each measurement item were verified through a Delphi survey of experts.
 More specifically, as an initial step, we conducted a literature review and identified three main components of intercultural competence: attitude, knowledge and understanding, skills and practice. And the subcomponents were specified as openness, respect, responsibility, communication skills, cultural awareness, self development skills, empathy, behavioral flexibility, and cooperation skills.
 Following this, we drafted a survey questionnaire to assess the intercultural competence of immigrants, and selected 59 questionnaire items through a survey of immigrants. Then, three Korean language education experts reviewed the composition and wording of the questionnaire items.
 In addition, the study conducted a Delphi survey involving two expert groups: multicultural society experts and Korean language education experts. This survey verified the validity of the survey items by analyzing the Content Validity Ratio (CVR) and data validity of the questionnaire items (convergence and consensus). As a result, we selected 53 questionnaire items with consensus from both expert groups, and developed scale survey questions suitable for assessing the intercultural competence of immigrants.
 In conclusion, this study presents scales to assess the intercultural competence of immigrants for effective and appropriate interaction in a new and unfamiliar environment with distinct cultural differences.