Abstract

Purpose: The purpose is to design a Career Development Supporting Chatbot (CDSC) scenario for early careers.
 Method: A literature study was conducted to derive the chatbot's core values, support processes, and resources for chatbot design. FGI was conducted by four experts to review the content validity of the design plan of the derived chatbot scenario, and a study was conducted based on the design plan. After developing a prototype, think-aloud technique was applied to 7 early careers. To ensure the reliability of the overall study, triangulation verification of the collected data was conducted.
 Results: A scenario for a chatbot to support career development for beginners was developed, a chatbot prototype was implemented based on this.
 Conclusion: it is necessary to expand the chatbot's functions and develop a chatbot that can provide customized information to users based on the diagnosed career anchor type and qualitative data collected through interviews.

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