Abstract
The article presents the author's algorithm for multi-criteria analysis of textual information, the main purpose of which is to increase the efficiency of emergency services, including the Ministry of Emergency Situations of Russia. This algorithm is based on a comprehensive assessment of information coming from social networks using a range of different types of heterogeneous data studies.
 The developed algorithm will speed up data collection, optimize their analysis, develop preventive scenarios for possible incidents, as well as reduce resource costs, optimize management proposals and justify decisions made.
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