공인중개사의 직업전문성 인식이 직무만족에 미치는 영향

Abstract

The purpose of this study is to investigate the relationship between recognition of professional expertise and job satisfaction of licensed real estate agents. To achieve the purpose of this study, we derived factors that recognized the professionalism of real estate agents and statistically analyzed their impact on job satisfaction among 203 real estate agents in Seoul and Gyeonggi regions. As a result, it was confirmed that sense of calling, self-control, and professional consciousness have a statistically significant influence on the recognition of professional expertise of licensed real estate agents. However, it was analyzed that sense of ownership had no effect on job satisfaction. Therefore, in order to increase job satisfaction through recognition of the professionalism of real estate agents, the factors of sense of calling, self-control, and professional awareness must be improved. To this end, first, real estate agents must recognize the profession of a real estate agent as useful and important, and strive to have a sense of vocation in engaging in it because it is rewarding and enjoyable to work as a real estate agent. Second, licensed real estate agents must strengthen self-control, including regulation of violations of law and ethics, appropriate punishment, mutual evaluation of licensed real estate agents, and ethical practice. Third, it is necessary to recognize that the real estate agent profession is a recognized profession that contributes to society and to strengthen professional awareness by providing customer service and professional services.