호텔종사원의 직무요구와 직무소진과의 관계에 자기효능감의 조절효과

Abstract

The purpose of this study was to examine the moderating effects of self-efficacy in the relationship between job demands and job burnout of hotel employees trying to establish through theoretical research and empirical analysis conducted by the central hypothesis of the research model. Theoretical background Two hypotheses were set up mainly in relation with the affected employees and the relationship between job demand and burnout and exhaustion of the hotel employees tried to analyze the moderating effects of self-efficacy. The results verify the proposed hypotheses through research model, job demands of hotel employees has explained that consider the factors influencing appear to affect the job burnout, and the regulatory effects, depending on self-efficacy between job demands and burnout of hotel employees that you get meaningful results in the regression coefficient for the interaction term efficacy has been verified identified as representing a moderating effect. Therefore, it has to carry out this research hypothesis suggested by the theoretical basis of previous studies to see that all adopted. Present your suggestions accordingly as follows. First, avoid role conflict and role overload of the organization it does not occur Organization Administrator presents clearly the roles and responsibilities to employees, and the second, called employee self-efficacy is somewhat lacking by the individual, even though challenging and autonomous job done Experience also go for an active and self-confident, so I'll have to remind your self-efficacy through.