Abstract
Introduction. The organization of business at specific enterprises must comply with modern economic conditions, use the information, experience and knowledge of employees and managers. Modern production facilities are characterized by a high degree of organization and technological equipment. To manage such industries, new methods are needed using intelligence and automation, which requires more detailed analysis. First of all, this concerns the shop as the main component of the production process, which is the subject of this article. Purpose of the article. To develop a conceptual model of a smart shop as an element of the production structure of a smart enterprise and detail its elements for the purpose of further software implementation. Conclusion. The proposed concept of a smart shop takes into account the needs of modern industries and the modern capabilities of intellectualization and automation tools. It defines the necessary elements for the organization of modern production and its workshops. A detailed description of each element of such a workshop gives a clear idea of the further software implementation of this development using modern technologies. The proposed approach can be used in the development of other components of a smart enterprise, which is relevant at the moment.
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