Abstract
In the digital world, a high IQ is no longer a guarantee of sustained corporate success. A competitive market requires much more than just qualified personnel. It is clear from the scientific literature that emotional intelligence, combined with cognitive abilities, is becoming more important than «standardized» work. Emotions have a huge impact on how a person thinks and acts. Emotional intelligence affects life satisfaction, work attitude, and job satisfaction. The perceived emotional intelligence of a manager has a positive effect on employee job satisfaction. In the article, the authors consider emotional intelligence as the ability to process information about their own and others' emotions and use this information as a guide for thinking and subsequent behavior. The emphasis is placed on the fact that the emotional competence of a manager directly affects the ability to cope with a crisis, implement an effective motivation system and retain highly qualified employees in the company.
Published Version
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