Abstract

The article considers the essence of the principle of information openness as a guarantee of effective activity, which promotes free access and receipt and systematization of information about the activities of Social Insurance and direct communication of citizens with the institution. To assess information openness, the method of monitoring the websites of local governments was analysed. Criteria for assessing the degree of information transparency of the Social Insurance Fund, as a public authority, have be enformed, exactly the filling criteria for general, mandatory and additional information. The availability of websites in every government or non-budgetary institution has positive factors: speed of dissemination of the necessary information to the potential user, especially to employers, insurers; technical availability; prompt response to user questions; ease of use and placement of major events. The content of the official websites of the departments of the Executive Directorate of the Social Insurance Fund was practically analyzed; grouped scores for each area in tables. The results of monitoring are presented graphically and the level of availability of general, mandatory and additional information is determined in order to comply with the requirements of Resolution № 3 and ease of use, accessibility and openness of information for each site. Problems in the field of information were identified, which allowed to form recommendations for improving the information openness of the Social Insurance Fund, increase the level of transparency and openness. To solve the identified problems itis necessary to: establishe at the legislative level a single subordinate approach to the placement of information on the official websites of executive bodies; create separate tabon sites structurally created regulations governing the activities of the Social Insurance Fund; create a separate information field of international administrative documents and reports; introduce and improve the existing channels of backsight sites, creating separate fields for photo lines or electronic complaints; negative post-information about the formation of the government during the pandemic and the implementation of the planned divisions.

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