Abstract
This research paper aims at studying the phenomenon of organizational silence in the hotels’ sector, it types, reasons behind it and consequences. A questionnaire was used to collect data from a random sample of the 5-star hotels in Sharm El SheikhCity. The results showed: (1) the spread of organizational silence in hotels specially the defensive type; (2) no measures are adopted to overcome the negative consequences of this phenomenon. Recommended is the encouragement of organizational voice and listening to the opinions and suggestions of employees.
Full Text
Paper version not known (
Free)
Published Version
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a call