Abstract

Based on the analysis of scientific views on the provision of a meaningful characteristic of the concept of «monitoring» and on the basis of the research carried out, the author's definition of the concept of «monitoring the performance of an enterprise» is given. formed, defined the main tasks of monitoring the activities of the enterprise; The content of the monitoring system has been clarified and the role and place of monitoring in the management system of a motor transport company has been substantiated. The object of the research is the process of monitoring the performance of motor transport enterprises. The purpose of the work is to develop the terminology for monitoring the performance of enterprises based on the analysis of domestic and foreign scientific sources, international concepts and regulatory documents. Research methods are general scientific. The growth of efficiency and effectiveness of activities is one of the urgent tasks for domestic transport enterprises. The statistics of recent years indicate that the profitability of transport enterprises is at a low level, and almost a third of the enterprises in the industry are unprofitable. Consequently, the present requires increased requirements for effective control over the processes carried out in the enterprise and allowing to obtain the planned results. The most acceptable means for solving this problem is to ensure the monitoring of the performance of enterprises in order to identify and assess the factors of influence and make corrective management decisions. Generalization of the results of the study of domestic and foreign scientists in the field of monitoring the activities of an enterprise allows us to give our own definition of monitoring the performance of a motor transport enterprise: a set of measures for the collection, accumulation, systematization, analysis and forecasting of performance indicators of an enterprise aimed at ensuring its sustainable development. Monitoring is a necessary part of performance management, which makes it possible to systematically assess the degree of achievement of the operational and strategic goals of the enterprise, to investigate emerging problems, to determine ways for further development and to adjust management actions. KEYWORDS: MONITORING, EFFICIENCY MONITORING, MONITORING SYSTEM, EFFICIENCY

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