Abstract
The hotel industry is one of the fastest-growing and most dynamic sectors of the economy, characterized by high labor intensity. This means that employees in this field must possess a high level of professionalism and competence to ensure quality guest service. However, despite the importance of education and qualifications, the hospitality industry faces serious challenges in terms of personnel potential, which is a relevant issue even for Russian hotels. Training plays a key role in shaping the professional skills and knowledge of employees necessary for the effective performance of their duties. Effective training methods can significantly increase staff productivity and improve service quality, thereby contributing to the competitiveness of hotel enterprises. This study offers a set of recommendations to managers, entrepreneurs, and policymakers in the hotel industry aimed at optimizing staff training processes and enhancing the efficiency of hotel businesses in Russia.
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