Інформаційні послуги електронних торговельних майданчиків у маркетинговій діяльності

Abstract

Marketing activities can be represented by a sequence of certain steps in the market that the manufacturer must take on the way to the consumer. The implementation of these steps has undergone radical changes due to the advent of the Internet and e-commerce. The e-commerce market in the world and in Ukraine in particular is actively developing and growing. The business began to move online and today online shopping has become very common. With the development of e-commerce, the retail market has undergone significant changes, there is an active growth of online commerce. If earlier the main players were online stores, today the leadership is taken by electronic trading platforms – marketplaces. In the context of the rapid development of e-commerce, the active growth of online commerce and the emergence of numerous trading platforms, the effectiveness of marketing activities directly depends on the diversity and quality of information services provided by marketplaces. The article studies the market of electronic trading platforms in Ukraine and conducts their comparative analysis in four areas. General, technical, communicative and marketing analysis allowed to identify the main information services of marketplaces provided in the field of marketing activities, as well as their advantages and disadvantages. Google PageSpeed Insights, PR-CY, SimilarWeb and Google Trends were widely used during the analysis. They allowed to achieve greater clarity in the presentation of the results. An integrated indicator is also proposed, which allows to evaluate marketplaces according to a set of criteria taking into account their importance. The practical value of the results obtained in the work is to determine the best and worst trading platforms that can be used during marketing activities. Prospects for further research in this area are seen in the development of approaches to assessing the effectiveness of electronic trading platforms in marketing activities.