ЖАНРОВІ ОСОБЛИВОСТІ ДІЛОВОЇ ПИСЕМНОЇ КОМУНІКАЦІЇ У ФРАНЦУЗЬКІЙ МОВІ

Abstract

Business communication has become an integral part of all spheres of public life. In the process of management, communication plays a preeminent role and competence in business communication is required for successful professional activities in any field. In Administrative Management System two types of communication can be distinguished: external and internal communication. External communication occurs between the organization and external party. Internal communication is the transmission of information within the organization. The internal communication is an important element in the management of any enterprise or institution. A well-organized internal communication system is required condition for the effective operation of enterprises. The effectiveness of internal communication depends on the ability of managers and subordinates to communicate correctly at all levels. The communicative competence of communication participants require specific skills of writing different types of messages. The article deals with genre-compositional features of various types of messages that provide internal communication at enterprises or institutions: e-mails, administrative notes, newsletters, analytical notes, reports. Electronic correspondence is a very common means of communication at all levels: downward, ascending, horizontal. All kinds of notes are usually used as an element of downwards communication, and reports are only an element of ascending communication. The article also provides indispensable details of each type of message and samples of the formulation of these messages, and suggests recommendations for the writing of these types of messages.