Методологические перспективы оценки эмпатической коммуникативной компетенции будущего медицинского работника

Abstract

In this article, the authors identify the formation of empathic communicative competence of a medical worker as a key factor in the successful interaction of a medical worker with a patient. Empathic communicative competence promotes patient compliance with recommendations, improves the patient’s psychological state, promotes an adequate formation of the internal picture of the disease during treatment, as well as increasing the level of satisfaction with the quality of medical services. Therefore, there is a need to assess the level of empathic communicative competence and the possibility of its formation in future medical workers. This article highlights the methodological aspects of the initial diagnosis of empathic communicative competence and the identification of criteria for assessing the level of this competence among students of medical secondary specialized institutions. In this article, we discuss the results of the observation only according to the applied observation method and the corresponding tool - the observation map.