경영·회계·사무 업무의 디지털화에 따른 미래공통역량과 직무교육과정 개발연구

Abstract

Objectives To predict job changes in management, accounting, and office jobs due to digital economy, and to select future core competencies to develop job digitalization retraining programs.
 Methods Following Gast & Vaughn(2012)’s Strategic Job Analysis, consisted of 3 procedure and 6 small steps. It focuses on anticipating performance requirement from changes in technology, organizational structure, organizational functions. As the aim of this study was to predict occupation in transition and to make workers adaptive to new mission, this methods perfectly match to the study purpose. It is used in study scenes of a large insurance company and US Army Select 21 etc.
 Results NCS and 2018 HEF foundational digital skill was used as a survey indicating 5 likert scale, key results were that importance of management planning and fund maintained at 4 points or more, in contrast, management evaluation decreased under 4 point. Planning and decision making task was maintained especially marketing planning close to 4, and typical support duties like general affairs personnel was down, the overall importance was forecasted to decrease because of digitalization spread out most organizational member job. Experts emphasized employee should be try more professional and upgrade self management ability as much as working system flex. and offered 3 level educational program and opinions on some useful contents and digital tools worth to learn.
 Conclusions Digital data utilization ability, job crafting, value-oriented planning ability, and context-based communication ability were finally presented as future core competencies, and developed four job retraining programs. The concept of situational learning, organizational dynamic capability will be needed to include in educational course as background theoretic concept, tried to overcome the problem of main competence concept vague and setback of member’s resistance on job change.