Abstract
This paper is based on a series of case studies of technological change in large American manufacturing firms. The case studies were primarily concerned with human resource issues, i.e. changes in jobs and skills induced by advanced automation. This concern is normative as well as descriptive. Thus the paper makes a case for the following recommendations: (1) management should ensure the inclusion of human resource issues in the planning as well as in the implementation stages of factory automation, (2) coordination of training and retraining programs should be accorded as high a priority as the introduction of new equipment, and (3) management should be forthright about its plans concerning the introduction of advanced technology.
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