Abstract
The purpose of the work was to justify and implement the developed system of lean production in a small-format trade organization to increase the effectiveness of its activities. The work used methods regulated by the requirements of regulatory documents (GOST R 56407-2015, GOST R 56036-2014): 5S when analyzing the organization of the workspace, Poka-Yoke to prevent unintentional errors and eliminate them; visualization; work standardization; and Kaizen tools, timing. When assessing the satisfaction of internal and external consumers, we used the questionnaire method. The research results include a list of identified causes of losses from defective sold goods, loss of working time, reasons for customer dissatisfaction; processed data on satisfaction of internal consumers, data on improvement of working conditions and safety. The analysis and systematization of the results obtained made it possible to formulate specific proposals for the involvement of employees in the process of improving the working space, increasing the efficiency of the trade organization and introducing the results into practice.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
