МОДЕЛЬ ОЦЕНКИ КАЧЕСТВА ИНФОРМАЦИОННО-ПЕДАГОГИЧЕСКОЙ СИСТЕМЫ ДЛЯ САМООБУЧАЮЩИХСЯ ОРГАНИЗАЦИЙ

Abstract

Corporate training is a tool to achieve short-term and long-term goals of the organization; it is viewed through the prism of the general development strategy. Implementation of corporate training at the organization ranges from one training specialist to creation of its own corporate university. Anyway, the ultimate goal is considered as the formation of a self-learning organization. The authors explain the choice of instruments for corporate training which appears to be a mechanism for management of the employees’ new knowledge formation in a self-learning organization that is characterized by a group-project activity related to implementation and promotion of innovative ideas. The paper outlines the peculiarities of corporate training at the self-learning organization and explains the choice of quality indicators that are typical for the processes of corporate training as a part of informational and educational system as a whole. The authors reveal the concept of a self-learning organization and its features; suggest forming a knowledge-center of informational and educational system of the self-learning organization to control its positive dynamics. The knowledge-center of the informational and educational system is viewed by the authors as a set of distinctive competence, professional expertise, social competence and special competence of employees of a self-learning organization. A special feature presented in the paper is the author's model for assessing the quality of corporate training of the company employees by monitoring the controlled parameters of the informational and educational system core effectiveness. The paper assesses the contents of corporate training. The model contains eleven well-grounded quality indicators, each of which, in its turn, is an integral indicator. The novelty of the proposed solutions is that the quality issues of the knowledge transfer are discussed in the educational environment for the first time. Moreover, new are the methods for evaluation of the quality parameters arranged according to the robust design approach, widely used overseas for evaluating quality indicators in the management systems.