Abstract

본 논문에서는 표준운영절차의 개념 및 특성을 파악하고 도시재난 사례를 선정하여 표준운영절차에 따른 대응 시 한계점과 보완사항을 분석하였다. 또한 주민과 전문가 의식조사를 통하여 표준운영절차 수립 시 반영요구사항을 도출하였다. 결과적으로 도시형 재난 발생에 따른 기관별 통합 표준운영절차를 작성하여 체계적이고 신속한 대응이 요구되며 다양한 재난관리 단계별 피해상황을 반영해야 한다. 또한 중앙정부, 지자체, 유관기관뿐만 아니라 주민의 역할을 반영한 표준운영절차 개발이 요구되며 재난 발생 시 피해를 최소화하고 원활한 대응활동을 기대할 수 있을 것으로 본다. In this study, the concept and characteristics of Standard Operation Procedures were inquired, the case of urban disaster was selected, and the limitations and improvement items in case of responses according to the Standard Operation Procedures were analyzed. Also, the requirements to be reflected at the time of establishment of Standard Operation Procedures were identified through the survey on the residents' and experts' opinions. As a result systematic and prompt responses is required through the preparation of integrated Standard Operation Procedures for government agencies in preparation for the occurrence of urban disasters, the damage status for each disaster management stage should be reflected, and the development of Standard Operation Procedures reflecting the roles of central government, local governments, competent authorities and community organizations is necessary. Through these preparations, damage could be minimized and countermeasures could be carried out smoothly in the event of a disaster.

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