ОЦЕНКА РЫНКА БРОКЕРСКИХ УСЛУГ НА ОСНОВЕ СОВРЕМЕННЫХ ТЕХНОЛОГИЙ МАРКЕТИНГОВЫХ ИССЛЕДОВАНИЙ

Abstract

It was determined on the basis of marketing research that according to official information of the customs authorities in 2017, customs procedures for customs transit in electronic form on the principle of a “single window” became mandatory and as a result of customs operations, 4,4 million units of customs declarations were issued by the customs authorities of the Russian Federation, which significantly increased the level of revenues to the state budget from customs duties and payments. The estimation of the volume of customs declaration processing in the Russian Federation, units for 2017-2022 is presented. It is assumed that in the period up to 2028, according to experts in the customs services market, there will be a certain transition period in the activities of customs brokers, during which the customs market will undergo a serious path of adaptation to tax and customs legislation and new or existing requirements for customs legislation will be introduced or improved (2019-2021), which indicates that outsourcing in the customs activity will be within the expected value of 1-2%, according to forecasts. It is indicated that in the period 2021-2028. it is planned to conduct and organize a post-adaptation period, during which it is expected to reduce outsourcing operations in a shared ratio, taking into account the statistical error with an annual rate of 5-7%. Summarizing the opinions of experts and the forecast values of the development of the customs services market and the activities of customs brokers, the trends in the development of the activities of customs brokers are determined. Customs brokers will always be in demand also because the demand for competent and highly specialized specialists is increasing, such specialists are being trained by educational organizations of higher education, the list of their professional competencies is being improved, requirements are increasing and indicators for checking the KPIs of customs brokers are expanding.