Abstract

Corona-19 has transformed our society from simple disease to all-round. Among the various changes, the acceleration of the change was intensified, especially in the areas related to the Fourth Industrial Revolution. One of the biggest things in our daily lives is the non-face-to-face class. With the end of the first semester of 2020, many schools conducted satisfaction surveys on non-face-to-face remote classes to provide better education services. In most schools, surveys were conducted using the most common and traditional method of surveying, the Questionnaire Act. However, the questionnaire law affects the results and reliability of various factors. A two-way analysis of educational satisfaction will be conducted, called the questionnaires law and the emotional analysis method. We look forward to complementary roles between each other by comparing the standardized and objective ratings in the questionnaire law with the individual

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