ЕЛЕКТРОННЕ МЕНЮ ЯК ЕФЕКТИВНИЙ ІНТЕРАКТИВНИЙ СЕРВІС СУЧАСНИХ ПІДПРИЄМСТВ РЕСТОРАННОГО ГОСПОДАРСТВА

Abstract

During the study to improve the efficiency of restaurant restaurants through the introduction of innovative technologies for automation of the control system was studied, analyzed and summarized existing scientific theoretical works of both Ukrainian and international authors, special attention was paid to the study and examples of practical applications. capabilities of automated production. The possibilities and prospects of electronic menus presented in the modern market of services with a comparison of the advantages and disadvantages of their functionality are thoroughly considered. The need to make changes in the management system of any enterprise involves getting acquainted with its features, structure and set of production links both within the enterprise and its interaction with the external environment. Analysis of business processes in the restaurant business allows us to offer the most effective automation technologies for both the overall management system and its individual parts. Therefore, in the context of this study, proposals for the introduction of electronic menus were developed and proposed. Evaluation of the effectiveness of the implementation of automation technology, in the form of an electronic menu, shows a number of advantages in the management system for both customers and staff and business representatives with whom the restaurant cooperates. It is the managers who work and solve the problems of both employees and customers, they are one of the most important components of the restaurant business staff. The set of requirements for restaurant management consists of inventory management, food safety, change planning, solving employee problems and ensuring a high level of customer service. Due to the high level of customer satisfaction with the terms of service and feedback from them, an efficient restaurant owner will be able to automatically attract new customers. The introduction of best practices and the implementation of effective proposals also lead to the realization of new opportunities, including increased business efficiency and profitability.