Abstract

The article deals with the problems of technostress in the implementation of digital technologies. The main types of techno-stresses when using digital technologies (techno-overload, techno-anxiety, techno-invasion, techno-complexity, techno-uncertainty) are identified and their causes are revealed. It is shown that intensive work with digital tools is accompanied by a number of undesirable consequences (cognitive overload, emotional distress, destruction of boundaries between work and personal life, etc.), which provoke a decrease in job satisfaction and commitment to the organization, create mental health risks. The results of studies of personal and organizational factors that affect the perceived level of stress in working with digital technologies are summarized. The necessity of a holistic sociotechnical approach in the redesign of jobs and tasks to prevent the consequences of technost-resses is substantiated. It is shown that the undesirable effects of the introduction of digital technologies can be mitigated by appropriate organizational and regulatory measures affecting the technologies themselves, individual employees and the social system in which they work..

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