Abstract
Purpose. The study aims to examine the psychological features of interaction between SES employees under conditions of continuous traumatic stress. To achieve this goal, the following tasks were performed: assessment of interpersonal interaction; diagnosing the personal components of interpersonal interaction; to determine the style of interpersonal interaction. Methods. The research used the method of theoretical analysis of scientific literature and empirical study of the problem using the «Methodology for assessing the personal components of interpersonal interaction» (S. Sitnik). Result. Analyzing the study, it is worth noting that in the process of interaction, all types of attitudes towards others are in a certain way connected by the motives of interpersonal interaction, the desire for acceptance, and the desire to establish and maintain relationships. There are also low communication needs, demand for attention from partners, disinterest in establishing emotional relationships, a desire to be among people, and the need to be liked by people, to be accepted into the community. Conclusions. The study allowed us to draw the following conclusions: interpersonal interaction of employees of external services is defined as personal contact that operates in space and time. The interaction took place through communication joint activities, and training, which influenced each other and built certain relationships. For the group, communication skills are the most important factor determining success in both professional and personal spheres. Interpersonal interaction was developed in the process of defining goal and establishing psychological contact.
Published Version
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