Abstract

The article shows that in relation to a particular research goal, it is important, first of all, to have a good idea and to analyze the analogies and differences of the PDCA cycle, as well as the triad and J. Juran's quality spiral. It is known that based on the postulates of E. Deming and developing them, J. Juran introduced the term quality from the position of the most important principle of quality management - customer orientation. The article shows that based on the known connection between the PDCA cycle and the quality spiral, it was proposed to modernize Deming's PDCA cycle to the PDDCA state. In addition, the article shows that the relationship and dependence of the PDCA cycle and Juran spiral of quality allows to solve the formation of network-centric management system by implementing the algorithm of multiple repetition of actions (OODA): «Observe - Orient - Decide - Act», at each of the stages defined by Deming's PDCA principle while taking into account J. Juran's quality spiral.

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