간호사의 일-생활 균형이 직무열의 및 직무성과에 미치는 영향과 조직지원인식의 조절된 매개효과

Abstract

This study was conducted to provide implications for the improvement of nurses' job performance by examining the moderated mediating effect of perceived organizational support on the effect of nurses' work-life balance on job engagement and job performance. For this purpose, data were collected through a self-completion survey using a structured questionnaire with a convenience sample of nurses working in hospital-level or higher medical institutions in Busan and Gyeongnam. The collected data were analyzed using SPSS 27.0 and Process Macro 3.5. The factors that directly affect job performance, the final outcome variable, were in order of job engagement and work-life balance. It was found that the higher the level of job commitment and the higher the level of work-life balance, the better the job performance. On the other hand, work-life balance had a positive effect on job commitment, and work-life balance had an indirect effect on job performance through job commitment. Therefore, keeping in mind that the job performance of nurses, who are the core workforce of medical organizations, is directly related to the performance of the organization, it is necessary to improve their job engagement, and as part of this, it is necessary to build an organizational culture that emphasizes work-life balance.