تطوير الادء الحكومي باستخدام نظم المعلومات الادارية واثرها على الاداء الوظيفي دراسة حالة الاداء الحكومي الفلسطيني

Abstract

The transition to using management information systems (MIS) is one of the milestones of modern management transformation. several MIS uses emerged in light of crises, especially during the COVID-19 outbreak. This transition had a great impact on job performance. The current problem statement was the need to clarify the impact of MIS on staff performance and role in enhancing and developing governmental performance in the Palestinian territories. The study aims to show the impact of MIS on the Palestinian government's performance and work development. A descriptive approach was followed to explore published articles relevant to the historical development of governmental performance and the use of MIS. The study showed a significant impact of MIS on performance in general and staff performance in particular. Additionally, the study revealed an early governmental tendency to adopt MIS. Furthermore, the study described the stages of MIS development, which were preliminary and limited followed by a stage of expansion. Also, the study showed a positive MIS impact on job performance, especially during the COVID-19 outbreak. The study recommends continuous work on developing and integrating MIS among various ministries and upgrading databases and applications that enhance performance and facilitate people's lives.