Harmonious Working Research Articles

Does paradoxical leadership predict employee job performance in hospitality? A sequential mediation of harmonious work passion and innovative work behavior

PurposeDrawing insights from a self-determination perspective, this study aims to investigate the impact of paradoxical leadership (PL) on job performance among hospitality employees. It also explores harmonious work passion (HWP) and innovative work behavior (IWB) as sequential mediators in this direct association.Design/methodology/approachA self-report structured questionnaire was used to collect survey data from 298 employees working in Indian four-, five- and five-star luxury hotels. To test the hypothesized model, partial least squares-structural equation modeling (PLS-SEM) was used.FindingsThis study found PL positively influences HWP, IWB and job performance of hospitality employees. Also, the positive association between PL and employee job performance is significantly mediated by HWP and IWB, individually as well as sequentially.Practical implicationsAdopting PL in hotels can significantly boost employees’ HWP and IWB, resulting in enhanced job performance. This leadership style empowers employees to navigate conflicting demands, fostering creativity and adaptability. Consequently, hotels can benefit from a more engaged workforce, improved service delivery and a competitive edge.Originality/valueThis research adds to the limited literature on PL in the hospitality sector by highlighting its impact on employee behavior and performance outcomes. To the authors’ knowledge, this is the first study to empirically link PL with HWP, IWB and job performance in a sequential mediation model. It uncovers the “black box” of mechanisms connecting PL to work outcomes from emotional and cognitive perspectives.

Human Relationship Management to Enhance Organizational Performance through Effective Communication and Team Collaboration

The research explores the role of Human Relationship Management (HRM) in enhancing organizational performance through effective communication and team collaboration. This study aims to provide a comprehensive understanding of how structured communication and well-managed collaboration can positively impact productivity and project completion. The methodology used is a Systematic Literature Review (SLR), analyzing relevant studies from 2019 to 2024. The results indicate that structured communication increases organizational productivity by 30%, while effective team collaboration accelerates project completion by 20%. Additionally, HRM implementation can reduce internal conflicts by 15%, contributing to improved efficiency. The major conclusion is that HRM significantly enhances organizational performance by fostering a productive and harmonious work environment. This study contributes to the field by offering practical guidelines for organizations to adopt HRM strategies that emphasize communication and collaboration. The findings also provide a solid theoretical foundation, aligning with established theories on social interaction, team collaboration, and conflict management. The study's limitation lies in its reliance on existing literature from a limited timeframe, suggesting the need for further empirical testing across various organizational contexts.

Hospital policies as a tool to reduce gaps between ethnic groups of employees and patients

Abstract Background As diverse organizations, hospitals require an inclusive culture that respects and promotes ethnic diversity. Violence, a threat to this diversity, hampers effective organizational functioning. Our study delves into the positive influence of cultural diversity policies and communication about violence on the perception of the hospital’s atmosphere regarding ethnic differences among health employees. It enhances hospital labor relations and mitigates the risk of workplace violence. Methods 372 hospital employees with an average tenure of 6.5 and an average age of 38 filled out an online close-ended questionnaire (83% are Israeli Jews, 68% are female). 91% report working closely with people from different ethnic origins. Respondents ranked the atmosphere in the hospital regarding ethnic differences between employees and patients, the hospital’s cultural diversity policy, and organizational communication about violence. Data were analyzed by SPSS 28. Results Positive correlations were found between variables. A positive atmosphere was significantly related to the hospital’s cultural diversity policy (r=.14, p=.002) and to organizational communication about violence (r=.22, p< .001). However, the regression analysis (with control variables age, sex, and managerial role) revealed that despite employees acknowledging the hospital’s efforts to address diversity and violence, these factors only predict 10% of the variance of the hospital atmosphere [F(5, 366) = 8.346, p < .001; R²=.10]. Conclusions The hospital should increase actions that will improve the ethnic atmosphere in the hospital. Understanding how the encounter, where employees and patients from diverse ethnic backgrounds interact, influences the hospital’s atmosphere is crucial. These interactions can lead to tensions and offensive behaviors toward employees if not managed well. Hospitals can create an inclusive and harmonious work environment by addressing these tensions. Key messages • A cultural diversity policy and communication are necessary to maintain harmonious working relationships. It is essential, particularly in health organizations characterized by ethnic diversity. • Reducing the perception of ethnic differences may increase well-being and decrease violence. While hospitals often don’t prioritize these issues, this study forefront their influence and importance.

Factors Impacting Work-Life Balance and Quality of Work Life among Teachers

Introduction: A number of circumstances can disrupt the work life balance, and achieving success depends not only on one’s ability to perform at a high level but also on one's ability to manage professional and personal obligations. This study aims to explore the factors that impact stress levels and work life balance of teachers working in government-aided and self-financing schools. Method: A total of 200 samples were selected, and a structured questionnaire was adopted to gather the primary data. The collected data was tested by statistical analysis using various tools, including Mann-Whitney U test, Kruskal-Wallis test, Chi-square, and ANOVA for interpretation. Results: The findings indicate that teachers in government-aided schools experience lower stress levels and evince higher contentment across various dimensions in quality of work life. However, the teachers in self-financing schools grapple with varying stress levels, ranging from lower to higher stress, reflecting dissatisfaction across all aspects of life. Conclusion: A collective implantation of strategies from teachers and institutions is required to maintain a healthy and harmonious work life balance in order to augment the quality of work life.

Human Resource Management Based On Islamic Values At Madrasah Aliyah Nurul Qarnain In Facing The Challenges Of The Digital Era

In order to meet the difficulties of the digital age, this study intends to examine how Islamic educational institutions apply Human Resource management based on Islamic principles.. This study uses a qualitative method with a case study approach on an educational institution that applies Islamic principles in human resource management, such as trust, justice, and excellence. The research results show that the integration of Islamic values in human resource management significantly improves the performance, loyalty, and satisfaction of educators. However, the challenges in digital literacy are still felt by most educators, even though institutions have provided regular technology training. The implementation of a collaborative culture through deliberation has proven effective in enhancing innovation and the involvement of educators in the decision-making process. The use of digital technology tailored to Islamic values, such as sharia-compliant human resource management applications, also strengthens aspects of transparency and justice in institutional management. In conclusion, Human Resource management based on Islamic values, supported by digital technology, is capable of improving performance quality and creating a harmonious work environment that is relevant in addressing the challenges of the digital era.

Digital Transformation and Efficiency of Sharia-Based HR Management on MSME Performance with Organizational Culture Moderation: A Quantitative Study in Cileungsi

Digital transformation has become a crucial factor in enhancing the competitiveness of micro, small, and medium enterprises (MSMEs) in the era of globalization. Digital technology enables MSMEs to innovate, improve efficiency, and expand markets. However, many MSMEs face challenges in adopting this technology, such as limited resources and resistance to change. Sharia-based human resource management (HRM), which emphasizes justice and welfare, can provide solutions in creating a productive and harmonious work environment. This study aims to fill the gap in the literature regarding the interaction between digital transformation and Sharia HRM on MSME performance, with the moderation of organizational culture. The research method uses a quantitative approach with a case study on MSMEs in Cileungsi, involving 100 randomly selected respondents. Data were collected through questionnaires and analyzed using SEM-PLS. The SEM test results show that digital transformation and Sharia HRM have a significant effect on MSME performance. Organizational culture has a strong moderating role, strengthening the positive impact of digital transformation and Sharia HRM on MSME performance. The results indicate that the integration between digital transformation and Sharia HRM, supported by a strong organizational culture, can enhance productivity, operational efficiency, as well as employee satisfaction and motivation. This study emphasizes the importance of adopting digital technology and applying Sharia principles in HRM to improve MSME performance, with organizational culture as an essential supporting factor. These findings provide practical guidance for MSME actors in developing strategies that improve efficiency and employee welfare.

A gateway for access to solutions for underwater radiated noise

The SATURN (Solutions AT Underwater Radiated Noise) Virtual Research Environment (VRE) is a gateway for access to products generated by the SATURN project. The SATURN consortium aims to work in harmony with the purpose to identify: a. The sounds that are most detrimental to aquatic species and how they are produced and propagated. b. The short-term and cumulative long-term negative impacts of noise from shipping and boats on three representative groups of aquatic species in rivers and the sea (invertebrates, fish and marine mammals). c. The most promising options for measuring and reducing the negative impacts of ship noise that can be applied to current and future vessels. The objective of the present work is to outline some of the products, tools and methodologies of the SATURN Virtual Research Environment which intend to provide solutions and recommendations for underwater noise mitigation, while integrating the needs expressed by the user community. The SATURN VRE will foster use of data and data products, standardized methods, impact of URN on aquatic life, and solutions to decrease ship noise for usability beyond the project. The environment will be deployed and hosted by PLOCAN.

A human resources and legal risk management framework for labour disputes in the petroleum industry

The petroleum industry is vital to many economies but is often plagued by labor disputes that can disrupt operations and affect profitability. This paper proposes a comprehensive Human Resources and Legal Risk Management Framework specifically tailored for managing labor disputes in the petroleum sector. The framework integrates human resource management practices with legal compliance measures to minimize risks associated with employee relations and disputes. The framework emphasizes proactive measures, including effective communication, employee engagement, and training programs designed to foster a collaborative workplace culture. By implementing conflict resolution strategies and grievance handling procedures, organizations can address issues before they escalate into disputes. Additionally, the framework underscores the importance of adhering to labor laws and regulations to mitigate legal risks. Key components of the framework include risk assessment tools that identify potential areas of conflict, alongside mechanisms for monitoring labor relations. By leveraging data analytics, organizations can better understand employee sentiment and predict possible disputes, allowing for timely interventions. Furthermore, the framework advocates for establishing a clear legal compliance structure, ensuring that all practices align with local and international labor laws. The integration of human resources and legal considerations not only enhances organizational resilience but also fosters a positive workplace environment. It is crucial for organizations in the petroleum industry to recognize the interdependence of HR practices and legal obligations, as failure to address labor disputes effectively can lead to significant financial losses and reputational damage. In conclusion, this framework offers a structured approach to managing labor disputes, promoting organizational sustainability in the petroleum sector. By aligning human resource strategies with legal risk management, companies can create a harmonious work environment that ultimately contributes to their long-term success.

Factors associated with moral sensitivity among nurses in adult intensive care units: A cross-sectional study in China.

Moral sensitivity may play a role in dealing with ethical issues in ICUs. However, the moral sensitivity of adult ICU nurses in China and its predictors have not been well investigated. To analyse the moral sensitivity of intensive care unit (ICU) nurses and its predictors. A cross-sectional study through convenience sampling was conducted in the ICUs of five hospitals in China between November and December 2022. A total of 331 ICU nurses were recruited. Data were obtained using a self-developed socio-demographic characteristic questionnaire, the Moral Sensitivity Questionnaire, the Jefferson Scale of Empathy-Health Professionals and the Organizational Climate Scale for Nursing. The participating institutions received a link to the tools used for online data collection, which they then forwarded to nursing staff. The valid response rate was 96.98% (n = 321). The total mean moral sensitivity score of nurses was 43.04 ± 5.95. The mean scores for empathic ability and organizational climate for nursing were 91.97 ± 17.88 and 101.28 ± 14.77, respectively. Regression analyses revealed that the primary factors associated with moral sensitivity among critical care nurses included work tenure (p < .05), empathic ability (p < .001) and organizational climate (p < .001). High levels of moral sensitivity were found in critical care nurses in China. Work tenure, empathic ability and organizational climate were significant predictors of moral sensitivity in critical care nurses. To enhance the ethical sensitivity of ICU nurses, we suggest to strengthen the training of novice nurses so that they can better face the moral dilemma in clinical practice. In addition, organizational managers should also take measures to create a positive and harmonious working atmosphere, promote the application of moral knowledge in nursing practice and enhance their moral sensitivity.

Balancing the performance benefits and health costs of leader high performance expectations: the role of servant leadership

PurposeLeader high performance expectation (LHPE) as a performance management practice is becoming more common in today’s business environment, with managers setting ambitious goals to motivate employees to excel at their jobs. This study aims to critically examine LHPE as a performance management practice within contemporary organizations, focusing on whether LHPE has opposing effects on employee performance and health, as well as how servant leadership can improve the benefits of LHPE while lowering its costs.Design/methodology/approachA path analysis of data from a three-wave survey of 416 full-time employees was used to test our hypotheses.FindingsLHPE has opposing effects on employees via two distinct pathways: motivational effects on employee performance via harmonious work passion and strain effects on employee health via work strain. In the face of LHPE, servant leadership can assist in achieving a mutual gain between employee performance and health.Originality/valueThis study contributes uniquely to the field of employee relations by offering a comprehensive analysis of LHPE’s dual effects. It moves beyond traditional views that focus on singular outcomes, providing a deeper understanding of how LHPE can both motivate and strain employees. Highlighting servant leadership’s role signifies a novel approach to managing LHPE’s complexities, presenting valuable insights for HR practitioners and organizational leaders. This research underlines the importance of balancing performance expectations with employee well-being, aligning with modern perspectives on positive employment relationships.

Analisis Lingkungan dan Kemampuan Kerja Terhadap Kinerja Pegawai dan Dampaknya Pada Kepuasan Kerja Pegawai (Studi Pada UPTD Puskesmas Muara Komam)

This study aims to analyze the influence of work environment and workability on employee performance and its impact on employee job satisfaction at UPTD Muara Komam Health Center. The background of this study is based on the importance of employee performance in improving the quality of health services, as well as various problems related to suboptimal work environments and workability conditions. This study integrates the variables of work environment, workability, performance, and job satisfaction in one analysis model to provide a more comprehensive picture of the factors that influence the performance of Puskesmas employees. The research sample consisted of 63 UPTD Muara Komam Health Center employees who were selected randomly. Data collection was carried out through a questionnaire tested for validity and reliability. The data analysis method used was the Structural Equation Model (SEM) with SmartPLS software. The results showed that work environment and workability significantly affected employee performance. Job satisfaction was proven to mediate the relationship between work environment and workability on employee performance. A conducive work environment and good work ability directly improve employee performance and high job satisfaction, further strengthening this relationship. This study provides an important contribution to the development of human resource management policies in the health sector, especially in efforts to improve the performance and job satisfaction of Puskesmas employees. The managerial implications of this study include the need for good work environment management, such as providing adequate facilities and creating harmonious working relationships, as well as improving employee work skills through ongoing training and development programs

Exploring the Relationship between Dispute Resolution and Organizational Performance: An Empirical Study on the Impact of Communication Climate

Ineffective communication is a dominant source of instability and significant worker dissatisfaction in the manufacturing industry, including the readymade clothing sector. Workers’ dissatisfaction at the workplace creates labor unrest. Consequently, productivity may be significantly affected by labor unrest, which is an inevitable component of any industrial operation. A harmonious work environment, free from conflicts among employees, should be a focus for every successful organization. This research suggests that the communication climate be implemented as a resolution technique for workplace disputes. Data was collected through structured questionnaire surveys and random sampling in this quantitative research. Data was obtained from the readymade garment factories in Bangladesh. One hundred twenty employees participated in the survey. Statistical Package for the Social Sciences (SPSS) was used to analyze the data. According to the research, the primary cause of poor business performance at the workplace in the sector is due to inadequate communication. Additionally, the investigation assessed the industry's employees' perspectives regarding the advantages of communication climate in dispute resolution. This study finds a positive correlation between dispute resolution techniques and the communication climate. Pluralist theory served as the theoretical foundation for the investigation in order to substantiate the notion that it provides resources such as knowledge, constructive criticism, and opportunities for growth of the sector.

BALANCING ACT: Effective Stress Management For A Harmonious Work Environment. Elevate Your Workday, Stress Less Achieve More!

In today's fast-paced and dynamic work environment, stress management is key to creating a harmonious and productive workplace. Workplace stress is not only a challenge but also an opportunity to improve personal well-being and professionalism. This research aims to explore practical and proven stress management strategies that can improve the quality of the workday and work outcomes. Based on the Systematic Literature Review (SLR), practices such as mindfulness and programs such as Mindfulness-Based Stress Reduction (MBSR) are proven to reduce emotional exhaustion and improve employees' psychological well-being. In addition to individual stress management, these strategies also positively impact team dynamics by reducing interpersonal conflict and encouraging collaboration. However, implementation of stress management practices in the workplace often faces barriers such as resistance to cultural change and insufficient support from management. Overcoming these barriers requires a comprehensive approach that involves education, training, and the development of supportive policies. An organizational culture that prioritizes mental health and leadership that emphasizes employee well-being is critical to the long-term success of workplace stress management techniques. By integrating these strategies, this research aims to empower individuals and organizations to control stress, increase job satisfaction, and achieve professional goals more effectively.

Leveraging Generational Differences in the Gastroenterology Workforce to Promote Satisfaction and a Harmonious Work Environment

Leveraging Generational Differences in the Gastroenterology Workforce to Promote Satisfaction and a Harmonious Work Environment

Analysis of Conflict Management and Internal Communication on Employee Satisfaction in Creative Industries in Indonesia

This study examines the impact of conflict management and internal communication on employee satisfaction within the creative industries in Indonesia. Utilizing a quantitative research design, data were collected from 150 employees using a structured questionnaire featuring a Likert scale ranging from 1 to 5. The analysis was conducted using Structural Equation Modeling-Partial Least Squares (SEM-PLS 3) to test the proposed hypotheses. The findings indicate that effective conflict management significantly enhances employee satisfaction, with clear and consistent internal communication further amplifying this effect. Additionally, internal communication was found to moderate the relationship between conflict management and employee satisfaction, highlighting its critical role in fostering a positive work environment. These results suggest that fostering a harmonious work environment and promoting transparent communication channels are crucial for improving employee satisfaction in the creative sector. This study contributes to the literature by providing empirical evidence on the relationships between conflict management, internal communication, and employee satisfaction, offering valuable insights for practitioners and policymakers aiming to enhance organizational performance in the creative industries.

Involving employee performance in the influence of emotional intelligence and transformational leadership on employee motivation at the South Konawe Revenue Agency

This study aims to analyze the influence of emotional intelligence and transformational leadership on the performance and work motivation of employees at the Regional Revenue Agency of South Konawe Regency, with a total of 61 employees. The method used was SEM-PLS analysis with data collected through questionnaires. The results of the study show that emotional intelligence has a positive and significant effect on employee performance, especially in managing workload, effective communication, and harmonious working relationships. Meanwhile, transformational leadership also improves employee performance through individualized attention, role modeling, motivation, and intellectual stimulation. Emotional intelligence also increased work motivation, but the influence of transformational leadership on work motivation was not significant, suggesting the variability of its effectiveness depending on the specific situation. Employee performance plays a significant role in increasing work motivation, both directly and as a mediator in the relationship of emotional intelligence and transformational leadership to work motivation.

Psychological contract and turnover intention in luxury hotels

Human resources are critical assets in the hotel industry, and retaining employees is crucial for the sustainable development of hotels. To reduce employee turnover, the study aims to explore the role of psychological contract and emotional labor on turnover intention. Data from an online survey of 743 employees of luxury hotels in China were analyzed using structural equation modeling (SEM). The results show that employer relational psychological contracts (p &amp;amp;lt; 0.001), employee relational psychological contracts (p &amp;amp;lt; 0.001), and employer transactional psychological contracts (p &amp;amp;lt; 0.01) have an impact on turnover intentions. The study also finds that employee transactional psychological contracts (p &amp;amp;gt; 0.05) do not affect turnover intentions. Furthermore, employee-employer relational psychological contracts (p &amp;amp;lt; 0.01) significantly influence emotional labor, whereas employer transactional psychological contracts (p &amp;amp;gt; 0.05) do not. Emotional labor (p &amp;amp;lt; 0.01) significantly affects turnover intentions. The connection between psychological contracts and turnover intentions is also mediated by emotional labor. These results imply that luxury hotels should prioritize employees’ emotional well-being, create a harmonious work environment, and enhance employee loyalty. This paper provides valuable insights that may reduce turnover and foster sustainable development within the hospitality sector.

Evidence of Horizontal Violence in Healthcare Settings: A Narrative Review.

In the professional realm, the healthcare sector stands out as one of the most susceptible to violence. One notable manifestation of this is violence among colleagues, commonly referred to as horizontal violence, which has garnered significant attention in recent times. To delve deeper into this phenomenon across various categories of healthcare professionals, a comprehensive search was conducted on PubMed, Scopus, and CINAHL, resulting in the inclusion of 13 articles. The findings of this narrative review illuminate how horizontal violence can manifest in both physical and psychological forms and how it often becomes normalized among the healthcare professionals who endure it. Particularly vulnerable to such occurrences are recent graduates and those with limited professional experience. Furthermore, it has been observed that horizontal violence has detrimental effects on the well-being of those subjected to it, as well as on the quality of patient care delivered. Considering preventive measures, numerous studies emphasize the pivotal role of effective departmental leadership in fostering a harmonious work environment. Despite the largely underreported nature of this phenomenon, the conclusions drawn in this study advocate for a deeper exploration of the dynamics surrounding horizontal violence, with the goal of devising targeted strategies to mitigate its occurrence.

What Makes a Museum Interactive? An Overview of Education Activities in the Ankara Veterinary Anatomy Museum

ABSTRACT Museums operate and communicate ethically, professionally, and with the participation of their constituents, offering varied experiences for edutaintment and knowledge sharing. Today’s museums ensure relevance in national and universal development by considering, first and foremost, educational functions. Museums work in harmony with people in both neighboring areas and farther surroundings to create a participatory system under the guidance of cultural, environmental, ecological, and economic indicators and to develop heritage. The Ankara Veterinary Anatomy Museum (AVAM), provides regular education and outreach activities. Preparations of the anatomical specimens for education and exhibition purposes began with the establishment of the Chair of Anatomy. AVAM aims to be a scientific reference environment for postgraduate students, and researchers, but also a space for the public. This article evaluates the AVAM’s major educational programs and includes the opinions and suggestions of undergraduate students working as educators in the museum about the validity of these programs.

The Role of Works Committee in Government Industrial Establishments of defence Sector for Building Harmonious Working Environment

The Role of Works Committee in Government Industrial Establishments of defence Sector for Building Harmonious Working Environment