Websites In Terms Research Articles

The Role of Digitalization in Cross-Border E-Commerce Performance of Italian SMEs

The utilization of digital technologies is rapidly increasing businesses’ capacities for innovation and growth, especially in the case of small and medium-sized enterprises (SMEs), with strong benefits in efficiency, competitiveness, and market reach. We aimed to study the impact of digital technologies on cross-border e-commerce (CBEC) in Italian SMEs, with regard to three main ICT areas: e-business, e-marketing, and e-commerce. Using a regression analysis, the study found that e-business tools have an unclear impact on cross-border e-commerce, while e-marketing tools, such as data tracking for medium-sized enterprises and social media for all SMEs, have a positive and significant impact on the online export performance. Finally, we examined the impact of being present on a marketplace rather than having a proprietary e-commerce website, and we found that having a presence on marketplaces such as Amazon or Alibaba is more effective than having a proprietary e-commerce website in terms of cross-border online sales. These results are useful both for policy makers and managers, since making informed decisions to develop SMEs is crucial for industrial strategy effectiveness.

AN ANALYSIS OF THE IMPLEMENTATION OF ACCESSIBILITY TOOLS ON WEBSITES

The websites of higher education institutions, due to the fact that they are addressed to multiple stakeholder groups, not only need to have an appropriately designed information structure but must also be useful. Additionally, in the case of public universities, their services are expected to be accessible to the widest possible audience, especially for people with disabilities. The accessibility tools used on websites should be quickly located, easily identifiable and user-friendly. So far, no standards have been developed regarding these issues, and therefore, there are various solutions on the web. The objective of this study is to analyze various implementations of accessibility tools on university websites in terms of their location, form of presentation and ways that enable access to them. A study was conducted in which web interfaces were evaluated with the participation of users. The experiment consisted of two parts: the first one used the eye tracking technique, whereas in the second one, a survey was conducted. The research material was prototypes of websites from four different universities. Each website had two versions differing in implementation of accessibility tools. In the study, 35 participants were divided into two groups of people. Each group was shown one of the two sets of website prototypes and the users were tasked with finding and activating a specific accessibility tool. After exploring the websites, each participant completed a questionnaire that pertained to their opinions regarding aspects such as appearance, placement and a way to access tools dedicated to people with disabilities. The obtained data, processed to the form of heatmaps and fixation maps, were subjected to a qualitative analysis. The survey results and eye tracking data were analyzed quantitatively. On the basis of performed analyzes it can be concluded that the following factors have an impact on the reduction in efficiency and productivity of users: placement of accessibility tools on university websites in a place other than the upper right corner, an indirect access to these tools or their non-standard appearance.

Redesain Website Ventela untuk Meningkatkan User Experience Pengguna Menggunakan Lean UX

The improvement of user experience (UX) is essential in website development, particularly in the current digital era. Ventela website, an e-commerce platform offering a variety of fashion products, needs enhancements in its UX to meet the increasing needs and expectations of users. In this context, this research aims to redesign the Ventela website with a focus on the Lean UX method to achieve a better user experience. Lean UX is a design approach that emphasizes collaboration among the development team, designers, and users during the design process, while focusing on rapid iterations to ensure the resulting product aligns with user needs. In this research, we identified UX issues on the Ventela website through user analysis, heuristic evaluation, and gathering user feedback. Subsequently, we employed the Lean UX method to redesign the website with a focus on necessary improvements. The results of this research demonstrate a significant transformation of the Ventela website in terms of appearance, functionality, and user experience. The iterative process involving users in every design stage has enabled substantial improvements in navigation, product search, responsiveness, and overall user satisfaction. Consequently, product sales conversion on the Ventela website has significantly increased, proving that the Lean UX approach is an effective way to enhance UX and achieve success in e-commerce.This research indicates that the Lean UX method can serve as a strong foundation in the process of redesigning a website to improve user experience. By emphasizing team collaboration and user involvement, UX enhancements can be effectively achieved, creating opportunities for business growth in a competitive digital environment.

Bridges: a tourist attraction and iconic element at urban cities’ tourism promotion websites

PurposeThe nuclear purpose of this research paper is to analyse representative bridges around the world as a tourist attraction and iconic element through destination marketing organisations’ (DMOs’) tourism official websites where these are localised and three online travel agencies’ (OTAs’) websites.Design/methodology/approachThis research used a mixed method. The author carried out Google research (13 March 2023) that included the following search word string “iconic bridges around the world” and “the most famous bridges worldwide” to select the most relevant bridges around the globe. Moreover, this research used a content analysis to examine how Expedia, Booking and Orbitz OTAs promote the bridges through their websites in terms of a tourist attraction, iconic element, tourist package, images and information.FindingsFindings suggest that the most representative bridges analysed in this study are promoted as iconic element and tourist attraction through DMOs’ websites. Nevertheless, Booking, Expedia and Orbitz OTAs promote and sell products and services related to bridges selected, except in the case of the Millau Viaduct in France, the Si-O-Se-Pol bridge in Iran, the Danyang Kunshan Grand bridge in China and the Royal Gorge in the USA. Furthermore, results support that OTAs need to enhance the quality and variety of products and services that are linked to iconic bridges sightseeing tours because at the moment, there is a great uniformity in the promotion of products and services provided.Originality/valueThis paper contributes to broader debates in the importance of bridges as a tourist attraction and iconic element to attract tourists through tourism promotion websites.

Comparative Analysis of State Universities on Website Performance in Aceh Using the PIECES Method

Technological developments have had a rapid impact on the CIVITAS Academic environment, especially in Aceh. The website has become a major requirement for state universities (PTN) as a fast, actual and reliable information distribution medium in supporting lecture activities in the Digital Era 4.0. The purpose of this study was to obtain results from the PIECES method test on the website in terms of its effectiveness as an information distribution medium. Therefore, the presence of website performance analysis research using the PIECES method is very important in measuring website effectiveness. PIECES uses the variables Performance, Information, Economics, Control, Efficiency, and Service. The importance of this research is to provide information in analyzing the use of websites at universities (PTN) in Aceh, as well as analyzing the strengths and weaknesses of each website. The research step begins with the distribution of questionnaires on the variables Information, Economics, Efficiency, and Service responded to by respondents online. Then perform a website performance analysis using Google Page Speed Insight (GPSI) and GTMetrix online tools. In variable control, use Qualys SSL Lab and SECURi. The results showed USK Information with a value of 4.26, Economic 4.13, Efficiency 4.4, and Service 4.36. UINAR obtained 4.26 in the subject Information, Economic 4.13, Efficiency 4.3, and Service 4.36. UNIMAL obtained Information 4.26, Economic 4.23, Efficiency 4.3, and Service 4.15. UNSAM with the Information subject obtained 4.1, Economic 4.13, Efficiency 4.19 and Service 4.15 and UTU Information subject 4.24, Economic subject 4, Efficiency 4.19 and Service with a value of 4.21. The GPSI and GTMetrix tests showed significant results with the highest score of 97 UNSAM on GPSI. Results from Qualys SSL Lab and SCURi, all websites are safe to access.

Analisis Kesuksesan Sistem Informasi Website Kecamatan Rumbai Menggunakan Model Delone and Mclean

The Rumbai District official website, which has been in use since 2021, still has problems with the confirmation waiting time which is quite long and the community still has to come back to check the required files. The Rumbai District official website is also still static, because there is no interactive menu facility as a form of service to the community. For this reason, it is necessary to measure the success of the Rumbai sub-district official website in terms of system quality, information quality, service quality, use, user satisfaction and benefits and find out what influences the success of the Rumbai sub-district website through the Delone and Mclean models. This is one of the strategies in developing e-government systematically through realistic and measurable stages. In addition, it can provide recommendations to the Rumbai sub-district office, especially the website development team to improve and provide optimal service according to the needs of the Rumbai sub-district community and can increase employee time efficiency in providing services to the community. With the Delone and Mclean model, quality measurements have been carried out from the Rumbai District official website, using 6 variables and 17 indicators. The results obtained are the percentage of success of the Rumbai District official website which is at a success rate of 78.5% and is declared in the "Success" category.

Bamboo Woven Websites for Elementary School Students through Social Collaborative Learning Approach

The effectiveness of cultural recognition through a collaborative social approach adopting the role of technology in preserving culture to elementary school students is undeniable. Hence, this study aimed to develop a bamboo woven educational website using the same approach. This study applied an explanatory research design approach. Quantitative data regarding website development and evaluation of website trials were detailed. This was to determine the accuracy of the website in terms of its development and implementation for users. 39 students, who are close to the bamboo woven culture in the Jepang regency of Kudus, Central Java, Indonesia, were used as the subjects. The instruments involved for data collection were observation, documentation, and questionnaires. The questionnaire validation was carried out by four experts. Meanwhile, the data analysis adopted descriptive statistics to determine the analysis of student needs and responses to the bamboo woven education website. The implementation of the bamboo woven educational website resulted in 87.5% of the respondents acknowledged the ease of use, 81.25% believed that that website enhanced the understanding of the knowledge of cultural concepts within the community, 81% determined that the features used were according to children's needs, 78% considered that fun learning methods were utilised, and 67% verified the sustainable use of the website. Bamboo woven education websites can be used to form skills-based teaching curricula. The displayed information on bamboo woven education websites give impact on sustainable development in facing sustainable cultural and economic challenges.

Web accessibility of Indian cultural heritage information: an analytical study of museum websites

PurposeThis paper compares the web accessibility of Indian museum websites assessing the level of compliance to the Web Content Accessibility Guidelines 2.1 (WCAG 2.1). The study aims to assess the accessibility of Indian museum websites in terms of their severity.Design/methodology/approachThe accessibility evaluation of 11 Indian museum websites was conducted using Siteimprove Accessibility Checker (SAC), an automated website testing tool.FindingsThe study results indicate that the mean conformance score for the Indian museum websites for level A was 19.27, while for level AA and AAA, it came out to be 2.63 and 4.09, respectively, with the highest severity scores for error (16.3) followed by review (5.81) criteria and warning (3.81). The major findings indicate that the websites of Indian museums poorly conform to web accessibility guidelines.Practical implicationsThe study's findings will assist the museum's website creators, managers and administrators in determining the level of conformity as per standard accessibility guidelines helping them make strategic decisions to improve the accessibility.Originality/valueMost of the studies available in the field of website accessibility range from the web accessibility of educational institutions, tourism websites, municipal websites and ministerial websites, but there are very few studies investigating the accessibility of museum websites. A quantitative evaluation of different aspects of accessibility was conducted in the study, which can pave the way for the better design of web sites by addressing deficiencies.

Implementation of the Bootstrap Framework in Creating an Informative Website and Registration at the Veterinary Clinic

This Veterinary Clinic is located in Magelang City and has been established since 2017. Pancea Veterinary Clinic has never used computerized health information media such as a website until now. So far, they only use conventional media to provide information about clinical services. Registration is then also manual in the sense that the patient (animal) must be brought directly to the clinic for registration. The manual registration process for one patient (animal) takes approximately 10 minutes. In this article, researchers analyze the ins and outs of existing problems and try to provide solutions for the system being developed to achieve maximum results. The Bootstrap framework is used to create a user-friendly website in terms of appearance and the SDLC information system development method is adopted. Perform process model design using DFD model, database design, interface design, and relationships between tables. After implementing a health information system, clinics can reduce costs and attract more patients to the clinic because they already know the advantages that exist in the clinic. Patients can then register with the online registration system without having to come to the clinic and queue.

Evaluation of English Language Learning (ELL) Websites using Automated Evaluation Tool

English Language Learning (ELL) websites provide excellent opportunities for language learning. In order to provide interactive, fun learning experiences, many teachers opt to use ELL websites and end up facing problems regarding the websites’ accessibility and usability. Websites’ quality is a key factor for users’ acceptance and satisfaction. The proliferation of a variety of free and unique website testing tools has made it possible to quickly assess the quality of websites. This quantitative study aims at evaluating 5 free ELL websites in terms of Search Engine Optimization (SEO), performance, usability, social aspects and links using an automated evaluation tool i.e., SEOptimer. All in all, none of the 5 websites evaluated scored the overall grade A+ which indicates a critical need to improve the 5 aspects evaluated in order to increase their quality. This study contributes to the improvement of selected free ELL websites. Besides, it substantially advances the online learning trend in Malaysia by accentuating the potential free ELL websites to be explored and utilised by teachers to provide authentic English language learning experiences. Above all, the 5 aspects evaluated by SEOptimer form a comprehensive guide which will be useful for the curriculum developer and Ministry of Education to develop personalised online resources and websites for Malaysian primary students in ensuring quality education for all.

Using Performance Metrics to Guide the Selection of a Website Content Management System -The Case of Joomla, Drupal and WordPress

The most recent trend in website development is the usage of Content Management Systems (CMS). These systems provide user-friendly interactive interface for persons without prior computer coding knowledge to utilize them to create websites. Different kinds of content management system technologies are now available, hence, it becomes challenging for users/developers to decide on which one is best to work with. This study, researched into three popular CMS’s namely, Joomla, Drupal and WordPress to explore which of these proposed three will be ideal for developing efficient website in terms of performance. This study resulted in researching into details the features common to all the three CMSs. These features were evaluated based on four performance criteria. The method this study used was a quantitative method. Practically, the researcher developed three websites using the three CMSs, and tested them against performance criteria namely, page load time, page size , number of cascading style sheet file and number of JavaScript files. The results or data collected through the page performance exercise was then tabulated, compared, and later analyzed. The study found that Joomla CMS created much JavaScript files as compared to all, and as a result was very interactive, WordPress also created much CSS file, as a result gives the best web layout. The researcher concluded that each of these CMS performed well in different criteria. As a result, the best CMS will depend on the interest of the developer for his or her site. These researched done will help readers and the academia in general to acquire knowledge that reveals the characteristics of the three CMS in terms of strengths and shortfalls. Keywords: CMS, website, Wordpress, Joomla, Drupal content management system, developer DOI: 10.7176/IKM/13-1-04 Publication date: January 31 st 2023

Usability analysis of the user interface of movie-related websites in terms of universal design

The aim of the paper is the usability analysis of the user interface of movie-related websites in terms of universal design. The analysis was performed in order to verify the influence of fulfilling the universal design concepts on services usability. The studies were based on two interfaces: Filmweb and the one designed by the authors. For the purpose of analysis the following research methods were used: questionnaires, eye-tracker and validator tests. Moreover, there was compliance with World Wide Web Consortium (W3C) and Web Content Accessibility Guidelines (WCAG) standards checked. Ten participants aged 23-25 took part in the study. Results analysis have shown that fulfilling universal design conceptions significantly increases usability of the interface.

Improving the interface of an e-commerce website by applying universal design principles

This paper presents an analysis of two websites in terms of accessibility and usability. An authorial e-commerce website with improvements for people with disabilities was implemented. The website was compared with a popular commercial service. The study was conducted on a group of students and used the eye tracking method, a questionnaire developed for the purpose of the study and the LUT checklist. Additionally, an accessibility study was performed using the WAVE web accessibility evaluation tool. In the eye tracking study five measures were selected to evaluate the websites: the task completion time, the mean fixation time, the mean number of fixations, the mean saccade duration, and the mean number of saccades. On the basis of the obtained results and after their initial processing basic statistics and box plots were created to facilitate interpretation of the results.

USABILITY EVALUATION OF THE WEBSITE SERVICES USING THE WEBUSE METHOD (A CASE STUDY: PUSTAKAARSIP.KAMPARKAB.GO.ID)

This researcher aims to find the DISPERSIP website in terms of usability using Website Usability Evaluation (WEBUSE) to determine which parts need to be improved. The Kampar Regency Library and Archives Service have implemented one of the online-based library services with the implementation of a website in the library and archives section of Kampar Regency. The aim is that governance relationships involving the Government, the private sector and the community can be created to be more effective, efficient, productive and responsive. In its application, problems arise, such as incompatibility of menu names, no back button, colour differences, and inactive links and errors—an unprecedented evaluation of the website's usability. The WEBUSE method determines the usability level of a website based on the user's perspective. Data collection was carried out using a questionnaire distributed to all active members of the library with a definite website with a total of 100 respondents based on the slovin formula. Based on the results of the usability evaluation, the DISPERSIP website got a good usability level for the four categories of usability in the WEBUSE method, namely Content, Organization and Readability with a value of 0.70, Navigation and Links with a value of 0.69, User Interface Design with a value of 0.70 and Performance and Effectiveness got a score of 0.60. Overall the DISPERSIP website has good usability with a value of 0.67, and there are eight recommendations for usability improvements based on the problem.

Forecasting exchange rates in Sri Lanka: a comparison of the double seasonal autoregressive integrated moving average models (DSARIMA) and SARIMA models

Exchange rates serve as a medium for currency trading in the financial market. The variations and the uncertainty movements in exchange rates have a potential effect on the performance of a country. The objective of this study is to forecast daily exchange rates in Sri Lanka using Double Seasonal Autoregressive Integrated Moving Average (DSARIMA) and Seasonal Autoregressive Integrated Moving Average (SARIMA) with Autoregressive Conditional Heteroscedasticity (ARCH)/ Generalized ARCH (GARCH) models. The study collected a few daily exchange rates from the Yahoo finance website in terms of LKR from 1st January 2008 to 28th February 2022. The DSARIMA and SARIMA models were incorporated with the ARCH/ GARCH specifications of normal, skew-normal, student-t and skew-t due to the accurate specification of the proper error distribution led to an increase in the accuracy of the fitted model. The model comparisons were carried out considering different performance measures. The overall results from the actual and fitted graphs and lower error values of the fitted models suggested a SARIMA model for CHF/LKR, a SARIMA model with ARCH/GARCH for USD, EURO, JPY, GBP and AUD against LKR and a DSARIMA model with ARCH/GARCH for CAD and SGD against LKR were suitable to forecast the respective exchange rate. Overall, the results from this study will support government, investors, corporate, financial and managerial sectors in their future decisions to accomplish their objectives. The originality of this study concerns the application of DSARIMA models in exchange rates due to the availability of double seasonality in data.

Методы оценки качества и проектирования веб-сайтов образовательных организаций

To systemize existing methods for quality assessment and design of websites of educational organizations. To conduct as review of existing criteria for quality assessment of educational organization websites, their ratings. To consider existing restrictions in the design of educational organization web-sites, the means for their creation and their structure organization methods. Methods: Analysis of existing quality ratings of educational organization web-sites, requirements for their design from legislation view as well as of up-todate trends of web-design. Analysis of methods of web-site structure organization. Results: Conclusion was made on the quality importance of university website in terms of a content, structure and working quality for shaping educational institution image. Combining folksonomic and taxonomic approaches is proposed at structure design of website. The importance of using modern design tools to get a possibility for web-site functionality expansion is indicated. Practical significance: The proposed steps can allow to create a comprehensive ecosystem on web-site basis which providing for a big number of functions to satisfy educational process participants’ needs as well as better qualitive delivery of information to target audience.

An evaluation of the quality of COVID-19 websites in terms of HON principles and using DISCERN tool.

BackgroundAs many people relied on information from the Internet for official scientific or academically affiliated information during the COVID‐19 pandemic, the quality of information on those websites should be good.ObjectiveThe main purpose of this study was to evaluate a selection of COVID‐19‐related websites for the quality of health information provided.MethodUsing Google and Yahoo, 36 English language websites were selected, in accordance with the inclusion criteria. The two tools were selected for evaluation were the Health on the Net (HON) Code and the 16‐item DISCERN tool.ResultsMost websites (39%) were related to information for the public, and a small number of them (3%) concerned screening websites in which people could be informed of their possible condition by entering their symptoms. The result of the evaluation by the HON tool showed that most websites were reliable (53%), and 44% of them were very reliable. Based on the assessment results of the Likert‐based 16‐item DISCERN tool, the maximum and minimum values for the average scores of each website were calculated as 2.44 and 4.25, respectively.ConclusionEvaluation using two widely accepted tools shows that most websites related to COVID‐19 are reliable and useful for physicians, researchers and the public.

ONLINE REVIEWS AND THEIR PERIPHERAL CUES: A CROSS-PLATFORM COMPARISON OF USEFUL REVIEWS ABOUT TOURISM AND HOSPITALITY

Purpose: This study explores the review structure of the Online Reviews Sites & Online Travel Agencies and examines the differences among the websites in terms of online travel reviews (OTRs) and their peripheral cues. This research also explores review usefulness across these platforms. Methodology: The dataset consisted of 4895 online travel reviews about five tourism products available on four platforms. The analysis was done using SPSS 28.0 through cross-tabulation, Chi-Square, and ANOVA. Findings: The results indicated a considerable difference in the review structure across the four platforms. The users of these websites adopted different approaches while revealing their identities online. However, similarities were found in the case of review type, sidedness, and rating. On all websites, the Utilitarian and Regular reviews were the highest in numbers, and the maximum of tourists gave four and five ratings to tourism products. Moreover, in terms of useful OTRs, the platforms had significant differences. Practical Implications: The results are substantial for the tourism products and service providers (the OTAs) and the review sites. Further, managerial implications are provided to assist the online platform's administrators in making the review sections of websites more user-friendly and effective for potential tourists. The study is concluded along with the future directions of research

General Demographics and Behavioral Patterns of Visitors Using a Self-help Website for Identification of and Intervention in Alcoholism and Common Mental Disorders in Suriname: Descriptive Study.

BackgroundDigital health applications have been shown to be an accepted means to provide mental health information and advice in various high- and middle-income countries. Started in 2015, ehealth.sr was the first website to offer preventive information, self-tests, and unguided digital self-help for depression, anxiety symptoms, and problematic alcohol use in Suriname, an upper middle-income country in South America.ObjectiveThis study aimed to assess the general demographics and behavioral patterns of the visitors of ehealth.sr, as well as to evaluate different promotional channels to attract the target audience to the website.MethodsData collection for this study took place between August 2015 and December 2020. Conventional promotion channels such as newspaper and radio advertisements as well as social media advertisements were used to attract users to the website. The number of visits and activity on the website was registered using Google analytics and the website’s internal activity log.ResultsOn average, about 115 unique visitors accessed the website per month. The average number of visits to the website increased notably when social media advertisement campaigns were conducted (266 per month in 2018) compared to when traditional advertisements campaigns through papers, radio, and television were used (34 per month in 2019). Of the 1908 new visitors, 1418 (74.32%) were female. On average, visitors accessed 2 (SD 0.3) pages of the website and a session lasted 2.6 (SD 0.9) minutes. The most popular pages for intervention on the website were those for the mood or anxiety screening (731/942, 77.6%) as opposed to those for alcohol screening (211/942, 22.4%). People aged <45 years (on average, 2.2 pages per session for 3.2 minutes) made more use of the website than people aged ≥45 years (on average, 1.7 pages per session for 2 minutes).ConclusionsPromotion via social media led to more visitors to the website than newspaper or radio advertisements. Younger age groups and females visited the website more often. The pages on preventive information and brief self-tests were visited more frequently than the self-help modules. In general, user adherence to the website in terms of the average session duration and number of viewed pages per session is low and is a key point of concern for the successful implementation of digital mental health websites.

A Comparison of The Official Tourism Website Effectiveness of Bali And North Sumatra Province: A Content Analysis Approach

This study discusses the comparison of Bali and North Sumatra Tourism website in terms of website effectiveness. A content analysis method consisting of three dimensions, namely Aesthetics (Destination Visualisation and Web Design), Informative (Uniqueness and Cultural Promotion), and Interactive (E-travel planners and Online Communities), is used to analyze and assess tourism website both on the island of Bali and North Sumatra. The results is there are differences in the use of the Destination Visualisation Factor (AES1) and Web Design (AES2). Meanwhile other dimensions are no difference. This analysis can be used by tourism organizations to use the website better to promote and marketing tourism.&#x0D; Keywords: Content Analysis, Effectiveness, Tourism Website, Bali, North Sumatra&#x0D;