Website Communication Research Articles

Cross-cultural adaptation of the writer-reader relationship in non-translated and translated English health information websites on HIV and TB diagnostic testing

The ideal multilingual health information website is relatable to all readers. Natives and immigrants should have a culturally adapted website in their language hosted by their place of residence that imparts the facts and incites a call to action to improve health, and ultimately reduces disease in the diverse community. The writer’s word choices and attitude as conveyed through the text influence the reader’s decision-making process. This paper will examine the differences between the non-translated and translated English versions of multilingual health information websites on HIV and TB diagnostic testing. These samples pertain to a large interdisciplinary study whose purpose is to determine whether the multilingual health communication websites are appropriately written regarding health literacy, and whether each cultural population, in terms of language adaptation, would receive the health information as intended. The study questions whether there exist differences between the translated and non-translated texts in English, Spanish and Catalan; this paper focuses on the two English sub-corpora. A comparable corpus of seventy-three multilingual health information websites underwent a quantitative and a qualitative analysis. The methodology is based on adaptations of Clerehan et al.’s (2005) Evaluative Linguistic Framework to assess the writer-reader relationship. The findings show statistically significant differences between the two English subcorpora as regards the writers’ and translators’ approach; the non-translated English sub-corpus contained more relational and engagement markers, whereas the translated English sub-corpus had more persuasion markers. These results should serve researchers and professionals in the translation and language sciences as well as the public health field for, respectively, future studies and techniques to improve the composition of multilingual health information texts in culturally diverse countries.

Using Civic Service Design Methods to Redevelop a Data Communication Website With a Health Literacy Lens.

Public health agencies routinely publish data in hopes that data influence public health policy and practice. However, data websites can often be difficult to use, posing barriers to people trying to access, understand, and use data. Working to make data websites easier to use can add value to public health data communication work. The New York City Department of Health and Mental Hygiene (DOHMH) redesigned its Environment and Health Data Portal, a website used to communicate environmental health data, with the goal of making data more accessible and understandable to a broader audience. The DOHMH used Civic Service Design methods to establish priorities and strategies for the redesign work, to build a data communication website that emphasizes a high level of usability, and content that explains data. By following a Civic Service Design process, the DOHMH synthesized findings from health communications, data visualization and communication, and web usability to create an easy-to-use website with explanations of data and findings alongside datasets. On the new site, automated dataset visualizations are supplemented with narrative content, explanatory content, and custom interactive applications designed to explain data and findings. Web analytics showed that, in its first year of operation, the site's web traffic grew substantially, with the last 12 weeks recording weekly page views 150% higher than the first 12 weeks of operation (7185 average weekly page views compared with 2866 average weekly page views). Two-thirds (66.3%) of page views include recorded user engagement. Additional evaluations to measure specific aspects of usability compared with the previous version of the site are planned. By following a Civic Service Design process, the DOHMH redesigned a vital data communication platform to increase its usability and saw significant increase in engagement in its first year of operations. By designing data material with usability in mind, public health departments have the potential to improve public health data communication work.

Proposta de avaliação da acessibilidade em websites de comunicação científica

Introduction: Accessibility can be understood as a characteristic that promotes the interaction of all people in their singularities by physical or digital means, thus it balances the set of activities and/or opportunities for their development and social and individual deployment. In this paper, we seek to establish steps for evaluating accessibility in scientific communication websites. Methodological Procedures: This research is characterized as bibliographic and documental with results from qualitative analysis. Results: The following steps were established for evaluating accessibility in scientific communication websites: I) compliance with Web standards; II) application of accessibility guidelines or recommenda-tions; and III) completion of the accessibility evaluation. Final Considerations: The conditions that attribute accessibility to the web environment are portrayed in recommendations, standards, guidelines and laws that, throughout the research described in this article, proved to be connected to each other, providing guidance for the best adequacy and quality in the availability of information in scientific communication websites.

The Influence of Financial Self-efficacy on Financial Inclusion in Tanzania

This study investigates how Corporate Social Responsibility (CSR) information is communicated on the websites of tourism firms in Tanzania. Specifically, the study assesses the quantity, prominence and style of presentation of CSR information on the websites. Data was collected through a content analysis of the websites of the member firms of the Hotel Association of Tanzania (HAT) and Tanzania Association of Tour Operators (TATO). The findings reveal that about 50% of tourism firms disclose their CSR information on their websites. Also, about 57% of tourism firms disclose a minimal amount of CSR information (1 to 2 pages), 31% place their CSR information prominently on the homepage, 54% present their CSR information using textual format only and 38% of websites allow interaction with stakeholders for inquiries and feedbacks. Moreover, the study highlights that hotels are more effective in utilizing websites for CSR communication than their tour operators, suggesting that firm size and industry subsectors influence variations in CSR communication practices. The findings imply that tourism firms in Tanzania recognize the crucial role of websites in corporate communication including CSR communication. However, tourism firms need to improve their CSR web communication by enhancing the volume, prominence, multimedia-rich content and interactivity of web-based CSR communications. Further research focusing on specific subsectors and exploring strategies for enhancing CSR communication on tourism websites could provide valuable insights.

Corporate Social Responsibility Communication on the Websites of Tourism Firms in Tanzania

This study investigates how Corporate Social Responsibility (CSR) information is communicated on the websites of tourism firms in Tanzania. Specifically, the study assesses the quantity, prominence and style of presentation of CSR information on the websites. Data was collected through a content analysis of the websites of the member firms of the Hotel Association of Tanzania (HAT) and Tanzania Association of Tour Operators (TATO). The findings reveal that about 50% of tourism firms disclose their CSR information on their websites. Also, about 57% of tourism firms disclose a minimal amount of CSR information (1 to 2 pages), 31% place their CSR information prominently on the homepage, 54% present their CSR information using textual format only and 38% of websites allow interaction with stakeholders for inquiries and feedbacks. Moreover, the study highlights that hotels are more effective in utilizing websites for CSR communication than their tour operators, suggesting that firm size and industry subsectors influence variations in CSR communication practices. The findings imply that tourism firms in Tanzania recognize the crucial role of websites in corporate communication including CSR communication. However, tourism firms need to improve their CSR web communication by enhancing the volume, prominence, multimedia-rich content and interactivity of web-based CSR communications. Further research focusing on specific subsectors and exploring strategies for enhancing CSR communication on tourism websites could provide valuable insights.

Application of High-Dimensional Data Visualization and Visual Communication Technology in Virtual Reality Environment

How to efficiently find what you want from massive data has become a hot topic. It is precisely because network information is developing so fast that so many data-oriented software systems and pages are used to manage so much network information. Aiming at problems such as insufficient information mining of visual communication websites in ASPNET and poor visual communication effects, a design scheme for integrating high-dimensional data into visual communication websites is proposed. Its working architecture includes high-dimensional data integration, multi-type visual integration, and visual support services. The main functions of the website include comprehensive management, charts, data sources, projects, systems, etc. We have conducted specific design and Implementation of high-dimensional information integration on the website, completed the design and Implementation of integration of high-dimensional data, integration of multiple visualization types, and integrated access to visualization-supported functions. Use a deep web crawler to search the visual site. It uses a search-based approach to filter URLs and crawl valuable web pages. Practice has proved that the intelligent distribution network management page implemented by the solution proposed in this article has good performance. The system shows good performance in visualization implementation and the ability to discover information. The system achieved sound and visual communication effects.

Needs Assessment in the use of Digital Technology for Learning Loss Recovery of Students at the Basic Education Level

Globally, COVID-19 has disrupted educational practices, causing basic education institutions in Thailand to close temporarily. Schools in Thailand as well as the world over have switched to online learning environments to guarantee students' educational continuation. The purposes of this study were firstly to determine whether digital technology is required for learning loss recovery; secondly, to conduct a systematic literature review using bibliometric keywords; thirdly, to assess the need for using digital technology to recover students' learning losses at the basic education level, both during and after the COVID-19 pandemic, and finally, to summarize data in an infographic landscape format pertaining to this topic. A questionnaire survey was conducted with 600 online respondents from throughout Thailand. The respondents included 56 educational supervisors, 40 school administrators, and 504 teachers. The results show that the following can be used: (a) student communication websites and applications, (b) student work acceptance websites and applications, (c) learning management systems, (d) digital media libraries, (e) online assessment tools, and (f) teaching methods and tools for future use. The respondents indicated that students have learning loss relating to (a) morality, ethics and manners, (b) good citizenship, (c) imagination and creativity, (d) health promotion, and (e) mathematical processes.

Church Communication through Websites of Bishops’ Conferences

This study investigates the role of conferences of bishops’ websites in facilitating communication within the Catholic Church, focusing on selected countries. The aim is to assess how these websites align with the Church’s mission and engage diverse audiences in the digital age. Analysis of websites from Slovakia, Poland, and the Czech Republic reveals variations in content emphasis, multilingual accessibility, multimedia utilization, and social media integration. These differences reflect cultural and ecclesiastical distinctions, shedding light on how these websites serve as digital gateways to the Catholic Church and public-facing portals for their respective conferences. This research employs the website communication model (WCM) to assess the selected websites. It examines content elements, multilingual support, multimedia incorporation, and social media presence. This study underscores the potential for enhanced utilization of digital platforms in advancing the Church’s mission and expanding its outreach. It highlights the importance of aligning website goals with organizational objectives and engaging diverse audiences effectively. Ultimately, these websites serve as crucial tools for communication, evangelization, and pastoral care within the Catholic Church.

The role of operators in sustainable whale-watching tourism: Proposing a continuous training framework.

Whale watching is considered a form of green tourism, but can affect marine ecosystems, impacting cetaceans' behavior and potentially increasing acoustic pollution. A more sustainable whale-watching practice should employ a comprehensive approach involving all stakeholders, but whale-watching operators are rarely involved. We propose a method to assess whale-watching operators' perceptions regarding the possible effects of their activity on marine fauna and preferred mitigation solutions, by means of online questionnaires and website communication strategies. Results from Canadian whale-watching operators show that they observe regulations regarding distance to whales but only partially perceive general vessels' impacts on fauna. Three recognized whale-watching experts identify the need for continuous training targeted at operators, which should include the impacts on marine ecosystems. A continuous training framework is proposed that targets whale-watching operators in addition to tourists, and involves scientists in several steps of the approach. This study serves as a starting point to involve operators' in order to advance towards a sustainable whale-watching tourism.

Communify: Website for Intra-College Communication

Abstract: This research paper explores a college website for the college community website - Communify. The main goal of the website is to provide an alternative to other social media platforms where all the notices get cluttered and important notices are often overlooked by the students. The website is designed for the dispersal of college notices, activities as well as activities and events of various college clubs in a systematic and organized manner. The website is also designed such that and academic activities and events are less mundane and more interactive to keep students engaged on the website.

The Development of Digital Da'wah at The Indonesian Ulema Council of South Sulawesi Province

Digital da'wah is a response to the dynamics of technological development in the lives of Muslim communities. The proselytizers are transforming and adapting from the phenomenon of conventional da'wah to digital da'wah. This research aimed to reveal the response of the Indonesian Ulema Council (IUC) of South Sulawesi Province to the development of digital da'wah construction amidst changes in the transformation of da'wah with its various dynamics and problems. This qualitative research was conducted at the IUC of South Sulawesi Province located in Makassar. The approach in this research was interdisciplinary by looking at the phenomenon of society and proselytizers conveying their da'wah via digital. The data source was obtained from the IUC of South Sulawesi Province website at https://muisulsel.or.id/ and the researcher conducted interviews with core administrators such as the general chairman, secretary general, commission for da'wah and Islamic community development, and communications and informatics commission at the IUC of South Sulawesi Province. The finding of this research revealed that the IUC of South Sulawesi Province has innovated in responding to technology through digital da'wah. The progress of digital da'wah allowed the IUC of South Sulawesi Province to explain Islamic messages to individual believers and groups so that they reminded each other and connected in accessing digital da'wah. The digital da'wah phenomenon at IUC of South Sulawesi Province referred to the use of digital technology and online platforms to spread religious messages and Islamic da'wah. The IUC of South Sulawesi Province was developing digital da'wah. The digital da'wah developed by the IUC of South Sulawesi Province consisted of six forms, including social media, podcasts and streaming video, da'wah communication websites, live streaming, social campaigns and activism, as well as e-books and digital publications. The idea of developing digital da'wah carried out by the IUC of South Sulawesi Province raised the hope that the proselytizers would be able to reach all groups in spreading divine and prophetic messages. The perfection of digital da'wah also needed to be developed as ideally as possible, such as by adding aspects of Islamic media applications, da'wah applications, and online Islamic learning platforms.

LetsTalkShots: personalized vaccine risk communication.

Vaccine hesitancy is a global health threat undermining control of many vaccine-preventable diseases. Patient-level education has largely been ineffective in reducing vaccine concerns and increasing vaccine uptake. We built and evaluated a personalized vaccine risk communication website called LetsTalkShots in English, Spanish and French (Canadian) for vaccines across the lifespan. LetsTalkShots tailors lived experiences, credible sources and informational animations to disseminate the right message from the right messenger to the right person, applying a broad range of behavioral theories. We used mixed-methods research to test our animation and some aspects of credible sources and personal narratives. We conducted 67 discussion groups (n = 325 persons), stratified by race/ethnicity (African American, Hispanic, and White people) and population (e.g., parents, pregnant women, adolescents, younger adults, and older adults). Using a large Ipsos survey among English-speaking respondents (n = 2,272), we tested animations aligned with vaccine concerns and specific to population (e.g., parents of children, parents of adolescents, younger adults, older adults). Discussion groups provided robust feedback specific to each animation as well as areas for improvements across animations. Most respondents indicated that the information presented was interesting (85.5%), clear (96.0%), helpful (87.0%), and trustworthy (82.2%). Tailored vaccine risk communication can assist decision makers as they consider vaccination for themselves, their families, and their communities. LetsTalkShots presents a model for personalized communication in other areas of medicine and public health.

Development of Web-Based Rtikabdimas Application With a Rapid Unified Process Approach

RTIKAbdimas is one of the annual routine ICT Volunteer programs in Indonesia. ICT volunteers use the website for information delivery, communication, and registration. Previous research has uncovered implementing and developing web platforms that support similar or benefit such programs, including information services, communications, registration, and online monitoring. Existing research still needs to provide a complete solution to the problem of printed files and manual methods in the RTIKAbdimas business process. This study aims to develop a web-based RTIKAbdimas application using the Rapid Unified Process approach by adopting and complementing existing research results for different problems. This research has succeeded in meeting the system specifications of the RTIKAbdimas business process and includes several online services on web applications developed by previous research. All actors have a dashboard to enter data and access information on data processing results. The most crucial benefit of this research is the control and time efficiency of the activities of actors other than program managers.

Tourism and final wish making: the discourse of terminal illness and travel

ABSTRACT This paper identifies a new discourse about tourism, that of final wish making. The website communications of charitable foundations whose dedicated purpose is to grant final wishes for adults with a terminal illness and their families were examined using critical discourse analysis. Specifically, the aim of this study was to understand how these charitable organisations construct, communicate and mediate meanings around terminal illness and travel for these individuals. Our study found that, promoted as a final wish in one’s life, tourism is framed as a transformational concept that is beneficial in the imminent time before death, as a legacy for life, and after death. Our analysis indicated implications around the memory-making potential of tourism and the differential power relations between final wish organisers and vulnerable individuals with a terminal illness. The paper calls for further research exploring the marginalisation of the terminally ill through tourism, but equally the potential of tourism to include the most vulnerable tourists in their final days.

Sustainable Strategy: Analyzing the Role of CSR Communication of Select Companies to the Stakeholders

Purpose: The purpose of this study is to examine how companies reach their stakeholders through their website for communicating their sustainable practices and also identify the effectiveness of website communication. Better communication of CSR policies and adopting technologies for implementation would make the company’s sustainability policy stronger (Gayathri S, J.V, 2019) Theoretical Framework: This research paper deals with the concept ,as per signaling theory, which states that CSR communication through the corporate website (CSRccw) largely contributes to building corporate image (Hetze, K., & Winistörfer, H.,2016).From the list of top 100 CSR companies in India for the year 2020 listed in the futurescape webpage available online at:https://www.futurescape.in/responsible-business-rankings/indias-top-100-companies/,four companies have been chosen for the analysis. This is the research paper in the process; thus it was intended to study two sectors initially and in the future study other sectors are decided to be included. The respective company website section of CSR (Corporate Social Responsibility) was assessed, and the report was analysed using NVivo software. Design/methodology/approach: Website of the organizations were analyzed using Nvivo (Nvivo 12 – Trial Version). It is a mixed-method data analysis tool with text analysis capabilities. The method employed in this study is a word cloud and text analysis. This analysis adopts a quantitative approach looking at word frequency, word co-occurrence, and the clustering of documents based on word similarity. Findings: Organizations aims at adopting sustainable practices and above all they focus and intent to communicate the same to their stakeholders. The Results of this research paper indicates that, organizations predominantly use website among other CSR communication strategies. Most of their focus areas were youth, education. Community development. Words used prominently helped the stakeholders to relate the words which reflected in brand building. Research, Practical/social implications: The study has analyzed only four companies as a starting point and future studies can be rigorously done using a larger set of sample date set.. a sentimental analysis can be done. Since social media is becoming an effective communication platform, corporations should pay more focus on using social media especially through its website. The corporations should encourage stakeholders’ views related to CSR communication on social media. Originality/value: The value of this research is that, it helps us understand the way companies use their website for CSR communication, since the majority of these type of studies were conducted are in the developing countries like US and Europe. Limited research and insights are found in the emerging markets. This study focuses on the emerging markets.

Pandemic hits: Evaluation of an antimicrobial stewardship program website for hospital communication during the coronavirus disease 2019 (COVID-19) pandemic.

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Improving the Quality of Healthcare Provision Regarding HPV Immunization for Women with CIN2+ Lesions: The Experience of the Veneto Region in Italy.

HPV is the most common cause of sexually-transmitted infections the world over. The aim of this study was to assess the impact of a healthcare quality improvement strategy designed to increase the rate of vaccination against HPV in women diagnosed with cervical lesions graded as CIN2 or higher (CIN2+) during routine screening. The Veneto Regional Health Service developed a 22-item questionnaire to measure the gap between ideal procedure and real practice regarding the offer of vaccination against HPV for women undergoing routine cervical screening. The questionnaire was administered to nine expert doctors, one at each of the region's Local Health Units (LHUs). An additional specific assessment concerned the quality of the related web pages available on the LHU websites. Strategies to close the gap between ideal procedure and real practice were decided collegially, and a checklist to support good practices was developed and shared with operators at the LHUs. Changes in practice were measured using data relating to women diagnosed with CIN2+ lesions extracted from the regional oncological screening database before and after the publication of a Regional Procedure on the topic. The LHUs differed considerably in how they managed each step, in terms of training for healthcare personnel, organization and assessment of the pathway from cervical screening to HPV vaccination, and in dedicated website communication. After implementing the quality improvement strategy, the proportion of women given a first dose of HPV vaccine within 3 months of being diagnosed with CIN2+ lesions at 1st-level screening rose to 50% (compared with 30.85% beforehand), and the median time elapsing between a diagnosis of CIN2+ lesion and a first dose of HPV vaccine dropped from 158 to 90 days. These findings underscore the importance of providing training to promote vaccination for general practitioners and other clinicians. The study also confirms the need for more efforts in communication to ensure that any citizen has the opportunity to access preventive healthcare.

"How is a Student to Know Who They Can Talk To?": University Website Communication about Sexual Assault in the Context of Compelled Disclosure

Compelled disclosure policies require many U.S. higher education employees to report all disclosures of sexual violence. These federally mandated policies make it important that student-survivors understand the implications of disclosures. We analyzed how university websites communicated information about compelled disclosure to students in 2017 and 2022, finding that websites 1) often lacked information about compelled disclosure policies, 2) discussed confidentiality in inaccurate or confusing ways, and 3) did not clearly indicate when access to resources was contingent upon reporting. In both university policy and website design, administrators should recognize that web communication about reporting and available resources may facilitate and/ or impede a survivor's ability to make agentic choices. Administrators should seek to design websites that prioritize survivor agency and control. Because a survivor's path to healing may not involve formal reporting, this means that transparent communication about compelled disclosure policies and visible access to confidential resources are key.

Levels of orientation bias differ across digital content categories: Implications for visual perception.

With the continued growth of digital device use, a greater portion of the visual world experienced daily by many people has shifted towards digital environments. The "oblique effect" denotes a bias for horizontal and vertical (canonical) contours over oblique contours, which is derived from a disproportionate exposure to canonical content. Carpentered environments have been shown to possess proportionally more canonical than oblique contours, leading to perceptual bias in those who live in "built" environments. Likewise, there is potential for orientation sensitivity to be shaped by frequent exposure to digital content. The potential influence of digital content on the oblique effect was investigated by measuring the degree of orientation anisotropy from a range of digital scenes using Fourier analysis. Content from popular cartoons, video games, and social communication websites was compared to real-life nature, suburban, and urban scenes. Findings suggest that digital content varies widely in orientation anisotropy, but pixelated video games and social communication websites were found to exhibit a degree of orientation anisotropy substantially exceeding that observed in all measured categories of real-world environments. Therefore, the potential may exist for digital content to induce an even greater shift in orientation bias than has been observed in previous research. This potential, and implications of such a shift, is discussed.

“How is a Student to Know Who They Can Talk To?”: University Website Communication about Sexual Assault in the Context of Compelled Disclosure

Compelled disclosure policies require many U.S. higher education employees to report all disclosures of sexual violence. These federally mandated policies make it important that student-survivors understand the implications of disclosures. We analyzed how university websites communicated information about compelled disclosure to students in 2017 and 2022, finding that websites 1) often lacked information about compelled disclosure policies, 2) discussed confidentiality in inaccurate or confusing ways, and 3) did not clearly indicate when access to resources was contingent upon reporting. In both university policy and website design, administrators should recognize that web communication about reporting and available resources may facilitate and/ or impede a survivor’s ability to make agentic choices. Administrators should seek to design websites that prioritize survivor agency and control. Because a survivor’s path to healing may not involve formal reporting, this means that transparent communication about compelled disclosure policies and visible access to confidential resources are key.