Variance In Satisfaction Scores Research Articles

Occupant’s Thermal Perception in Mixed-mode Office Buildings of the Tropical Climate

Thermal comfort and energy consumption in office buildings is a global critical concern. This study investigated this challenge in the Faculty of Environmental Technology, Abubakar Tafawa Balewa University, Bauchi-Nigeria. Through a field survey and physical environment measurements. The study explored occupant perceptions of thermal comfort and satisfaction. It evaluated the thermal comfort and satisfaction of occupants in a mixed-mode office building, focusing on potential discrepancies between perceived comfort and internationally recommended standards. Despite air temperatures falling outside the PMV model's comfort range, high thermal comfort, and satisfaction levels were reported by the respondents. These findings align with other studies in Nigeria, suggesting adaptation and acclimatization to local conditions. The study further examined the relationship between thermal comfort and occupant satisfaction. The result revealed a moderate positive association, suggesting increased thermal comfort leads to higher satisfaction among occupants. While thermal comfort explained 25% of the variance in satisfaction scores. Finally, the study suggests the localization of comfort standards, improved mixed-mode system performance, and encouraging evidence-based design interventions that will ultimately benefit both occupants and the environment.

Preoperative factors associated with patient satisfaction 2 years after elective shoulder surgery.

Background PurposePatient satisfaction has become an increasingly important component of quality measures for both hospital reimbursement and quality assessment. Additionally, patient satisfaction influences patient behavior and patient follow-up. The purpose of this study was to identify preoperative factors associated with patient satisfaction 2 years after shoulder surgery.MethodsElectronic surveys were used to collect patient information including demographic, surgical, and social history, as well as outcome data. Satisfaction was measured 2 years after surgery using the Surgical Satisfaction Questionnaire.ResultsMultivariable linear regression identified preoperative Patient-Reported Outcomes Measurement Information System Pain Interference, annual income, and American Society of Anesthesiologists score as independent predictors of lower patient satisfaction, while total shoulder arthroplasty was an independent predictor of greater patient satisfaction. The model accounted for 15% of the variance in satisfaction scores (R2 = 0.15).ConclusionPatient satisfaction 2 years after shoulder surgery is associated with preoperative patient-reported outcome scores. Lower patient satisfaction is independently predicted by greater preoperative PROMIS PI, income less than $70,000, and ASA score >1, while higher patient satisfaction is predicted by total shoulder arthroplasty.

Early Intervention Services for Children With Physical Disability

Family-centered early childhood services for children with physical disability and their families can afford developmental advantage for children and avert unnecessary stress for families. This study aimed to determine how characteristics of children and families and perceptions of family-centered practice (FCP) relate to satisfaction with early childhood services. Participants comprised parents or carers of children up to 9 years with a physical disability who were accessing early childhood services. Participants completed The European Parent Satisfaction Scale about Early Intervention, Functional Independence Measure for Children, Measure of Processes of Care, and a sociodemographic parent survey. Overall, families (n = 112) reported being relatively satisfied with early childhood services. There was a significant positive relationship between parent perceptions of FCP (coordinated and comprehensive care and providing general information) and satisfaction (β = 3.13 and 1.75, respectively). These aspects of FCP accounted for 68% of the variance in satisfaction scores. Children's level of disability and families' sociodemographic characteristics were not related to satisfaction ratings. These findings suggest that not all aspects of FCP contribute equally to overall satisfaction. Service providers need to pay particular attention to the information needs of families and ensuring that services are well-coordinated and appropriate.

Satisfação de médicos com o cuidado às doenças cardiovasculares em municípios de Minas Gerais: Escala Cardiosatis-EQUIPE

To evaluate psychometric validity and reliability properties of the CARDIOSATIS-Team scale and measure physician satisfaction before and after the implementation of the project. This scale was designed to evaluate physician satisfaction with the healthcare delivered for cardiovascular diseases in cities that participate in a telemedicine system. The scale was applied in 82 cities of Minas Gerais, before and after the implementation of a telecardiology system. The analysis of the psychometric properties of CARDIOSATIS-Team scale included: construct validity using factorial analysis; internal consistency reliability using Cronbach's Alpha; Pearson's correlation between items; Spearman's correlation between domains and global scale and; discriminant analysis. The factor analysis of the principal components extracted two factors that explained 66.5% of the variance in satisfaction scores: healthcare delivery and diagnosis structure and satisfaction with the care delivered. Cronbach's Alfa for internal consistency reliability of the scale showed values of 0.92 for the global scale and up to 0.84 for factors. Inter-factor and inter-scale correlations were adequate, showing values of 0.59 to 0.89 and 0.73 to 0.85, respectively. The scale was able to distinguish the two moments of its application (before and after intervention), showing high satisfaction for most items measured afterwards (p < 0.05). We can conclude based on the present study that the telemedicine system improved provider satisfaction and that the CARDIOSATIS-Team scale is a good tool to evaluate provider satisfaction with care delivered for CVD. Its appropriate characteristics in terms of validity and internal consistency reliability justify its utilization in other studies.

Patient satisfaction revisited: A multilevel approach

Patient satisfaction surveys are increasingly used for benchmarking purposes. In the Netherlands, the results of these surveys are reported at the univariate level without taking case mix factors into account. The first objective of the present study was to determine whether differences in patient satisfaction are attributed to the hospital, department or patient characteristics. Our second aim was to investigate which case mix variables could be taken into account when satisfaction surveys are carried out for benchmarking purposes. Patients who either were discharged from eight academic and fourteen general Dutch hospitals or visited the outpatient departments of the same hospitals in 2005 participated in cross-sectional satisfaction surveys. Satisfaction was measured on six dimensions of care and one general dimension. We used multilevel analysis to estimate the proportion of variance in satisfaction scores determined by the hospital and department levels by calculating intra-class correlation coefficients (ICCs). Hospital size, hospital type, population density and response rate are four case mix variables we investigated at the hospital level. We also measured the effects of patient characteristics (gender, age, education, health status, and mother language) on satisfaction. We found ICCs on hospital and department levels ranging from 0% to 4% for all dimensions. This means that only a minor part of the variance in patient satisfaction scores is attributed to the hospital and department levels. Although all patient characteristics had some statistically significant influence on patient satisfaction, age, health status and education appeared to be the most important determinants of patient satisfaction and could be considered for case mix correction. Gender, mother language, hospital type, hospital size, population density and response rate seemed to be less important determinants. The explained variance of the patient and hospital characteristics ranged from 3% to 5% for the different dimensions. Our conclusions are, first, that a substantial part of the variance is on the patient level, while only a minor part of the variance is at the hospital and department levels. Second, patient satisfaction outcomes in the Netherlands can be corrected by the case mix variables age, health status and education.

Perceived importance and satisfaction with physical function in patients with knee osteoarthritis.

This investigation examined the determinants of satisfaction with physical function for participants in an Observational Arthritis Study in Seniors (OASIS). The sample consisted of 480 men (51%) and women (49%) over the age of 65 years who had difficulty performing activities of daily living due to knee pain. As part of baseline testing for OASIS, participants completed a measure that assessed satisfaction with function for six physical activities. After controlling for relevant covariates, scores on the satisfaction index were regressed on seven conceptually relevant predictor variables. The results revealed that satisfaction with physical function is a distinct construct from level of function, irrespective of whether the latter variable is measured objectively or subjectively. When entered into a hierarchical regression model, 6-minute walk test data accounted for 11% of the variance in satisfaction scores, whereas perceived difficulty accounted for an additional 22%. Moreover, a significant interaction term between importance and perceived difficulty revealed that patients who rated the activities as important and who had high levels of perceived difficulty had the lowest satisfaction scores. Discussion focuses on the determinants of satisfaction with physical function with emphasis on the interaction between perceived difficulty and importance.

Patient satisfaction with time use in audiological consultations.

An analysis of how time was used in and around 60 consultations was carried out for the purpose of exploring the relationship of time use to patient satisfaction. Sixty patients across two practice settings were surveyed, immediately following their interaction with the audiologist, regarding satisfaction with the consultation. Satisfaction was measured via: (1) a four-point scale, which yielded a satisfaction rating; and (2) a check list of satisfaction with 11 aspects of the consultation, which yielded a satisfaction score. Satisfaction ratings and scores were correlated significantly (rs = 0.76 corrected for ties, P = 0.0001). The majority of patients were either 'very satisfied' (63%) or 'satisfied' (31.6%) with the consultation experience. Temporal pictures of the consultations of 'very satisfied', 'satisfied' and 'dissatisfied' patients were clearly different. For the present sample it appeared that patient satisfaction ensued when the total consultation time was equal to or exceeded 0.6 of the sum of total consultation time and the time spent waiting at the clinic immediately prior to the consultation. Regression analyses showed that of the temporal variables studied, total consultation time (TCT) and the amount of time waiting immediately pre consultation (WT) contributed most to the variation in patient satisfaction ratings and scores. Forty-two per cent of the variance in satisfaction ratings and 36% of the variance in satisfaction scores could be explained by TCT/(WT + TCT).

Relationship between sons’ perceptions of fathers’ messages and satisfaction in adult son‐father relationships

The study examined the relationship between adult sons’ responses to their fathers’ son‐directed messages and satisfaction with those relationships. Descriptions of father messages that typified the communication between fathers and sons were solicited from adult males. Adjectives and phrases were derived from these descriptions and were presented to a second sample in seven‐point bipolar adjective form. Factor analysis yielded three factors labeled “Supportive‐Interest,” “Criticism,” and “Sarcasm.” All three factors correlated significantly with adult sons’ ratings of satisfaction with their son‐father relationship. Multiple regression, using the three factors as predictors, accounted for approximately 60% of the variance in satisfaction scores.