Organizational Citizenship Behavior Variables Research Articles

Paternalist Liderlik ve Örgütsel Vatandaşlık Davranışı Arasındaki İlişkide İçsel Motivasyonun Aracı Rolü

This study aims to investigate the effect of paternalistic leadership on organizational citizenship behavior through intrinsic motivation. Hypotheses were developed within the scope of leader-member exchange theory to determine these relationships. The research was conducted with 292 people working in both public and private sectors in Erzincan province by using the survey method. The data obtained in the research were analyzed with SPSS 21 program. It was found that all hypotheses put forward in the research were supported. Paternalistic leadership has a significant and positive relationship with intrinsic motivation. Paternalistic leadership variable was found to have a positive relationship with intrinsic motivation variable. Paternalistic leadership variable was found to have a positive relationship with organizational citizenship variable. Organizational citizenship behavior and intrinsic motivation variables were also found to have a significant and positive relationship. In addition, the mediating effect of intrinsic motivation was determined as a result of the analyzes.

The Effect Analysis of Organizational Citizenship Behavior on Employee Performance

The behavior expected by companies today extends beyond in-role behavior (according to job descriptions) to include extra-role behavior. The behaviors described above, exceeding the prescribed role descriptions within a company, are referred to as Organizational Citizenship Behavior or OCB. This research aims to investigate the influence of OCB dimensions, consisting of altruism, conscientiousness, civic virtue, courtesy, and sportsmanship, on employee performance, so that we can make sure is it really important to be a super loyal employee who works extra miles to the company, or it actually has nothing to do with the performance and only burdens employees without adding self-value. This research employs a quantitative approach with the primary data collection method being a Likert scale questionnaire, with employee performance as the dependent variable and 5 dimensions of Organizational Citizenship Behavior (OCB) as independent variables. The results indicate that all independent variables of OCB have a significant positive impact on employee performance, except for Conscientiousness, which does not influence employee performance. The overall illustration of the research findings suggests that when employees exhibit OCB or behavior that is willing to exert extra effort beyond the job description, their performance will also improve. This indicates that the positive contributions made by employees beyond their direct responsibilities can contribute to an overall performance enhancement.

The Influence of Participative Leadership Style on Job Satisfaction with Organizational Citizenship Behavior as a Moderating Variable

Researchers believe that a leadership style that involves subordinates/employees in deciding things, is interactive with subordinates, has good closeness, and gives trust to employees can increase employee job satisfaction. Therefore, this research aims to analyze the influence of Participative Leadership Style on employee job satisfaction. Different from previous research, this research adds the Organizational Citizenship Behavior variable as a moderating variable which researchers believe can strengthen the influence of the Participative Leadership Style variable on Job Satisfaction. This research is quantitative research with an explanatory approach. The data used in this research is classified as primary data because the data collection method uses a questionnaire method which is distributed online to 300 Bank Permata employees spread throughout Indonesia. These data are used using the smart PLS 4.0 analysis tool. The result in this article show that Participative Leadership Style variable has a positive relationship and a significant influence on Job Satisfaction because the P-Values results are positive and are below the 0.05 significance level, namely 0.006. Apart from that, the Organizational Citizenship Behavior variable can moderate the influence of the Participative Leadership Style variable on job satisfaction because the positive p-values are below 0.05, namely 0.000. Even smaller than direct testing, 0.006. Thus, the first and second hypotheses in this research can be accepted and proven.

PENGARUH KEPUASAN KERJA DAN BUDAYA ORGANISASI TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR PADA KARYAWAN DIVISI KAPAL NIAGA PT X

Abstract. Companies need support of employees who are reliable and and demonstrate commitment to their work so that the company's vision and mission can be achieved. One way to achieve this is by willingly doing tasks beyond their responsibility for the progress of the company (extra role) or commonly known as organizational citizenship behavior. The purpose of this study was to determine the effect of job satisfaction and organizational culture on organizational citizenship behavior in employees of the Commercial Ship Division of PT PAL Indonesia (Persero). A total of 152 employees were selected as respondents using a non-probability sampling technique with accidental sampling method. The results showed that there was a simultaneous effect of job satisfaction and organizational culture variables on organizational citizenship behavior variables, with an effect size of 98.6%.

THE INFLUENCE OF WORK MOTIVATION, WORK ENVIRONMENT, AND JOB SATISFACTION ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR THROUGH ORGANIZATIONAL COMMITMENT AS AN INTERVENING VARIABLE IN EMPLOYEES IN THE REPRESENTATIVE OFFICE OF BANK INDONESIA, RIAU ISLANDS PROVIN

The purpose of this study was to analyze the effect of work motivation, work environment and job satisfaction on Organizational Citizenship Behavior (OCB) with organizational commitment as an intervening variable. The research respondents were employees at the Bank Indonesia Branch Office of Riau Island Province. Data collection is done by questionnaire. Data analysis using simultaneous multiple regression techniques with two regression equations with SPSS data processor version 20. The results of the analysis show that the variables of work motivation, work environment and job satisfaction have a positive and significant effect on organizational commitment and organizational commitment has a positive and significant effect on OCB. Work motivation, work environment and job satisfaction influence OCB through organizational commitment. The research results on the influence of work motivation on organizational commitment are significant. The influence of Organizational Commitment on the Organizational Citizenship Behavior (OCB) variable is significant. The influence of the Work Environment on Organizational Commitment is significant. The influence of the Work Environment on Organizational Citizenship Behavior (OCB) is significant. The influence of Job Satisfaction on Organizational Commitment is significant.The influence of Job Satisfaction on the Organizational Citizenship Behavior (OCB) variable is significant. The influence of Organizational Commitment on Organizational Citizenship Behavior (OCB) is significant. Organizational Commitment can bridge the influence between Organizational Commitment and Organizational Citizenship Behavior (OCB). Organizational Commitment can bridge the influence of the Work Environment on Organizational Citizenship Behavior (OCB). Organizational Commitment can bridge the influence of Job Satisfaction on Organizational Citizenship Behavior (OCB).

Analisis Pengaruh Kepuasan Kerja dan Stres Kerja Terhadap Kinerja Dimediasi oleh Organizatonal Citizenship Behavior (OCB) pada Karyawan Bank Jatim Cabang Pacitan

The aim of study aimed to analyze the influence of job satisfaction and job stress on performance mediated by organizational citizenship behavior (OCB) on Bank Jatim Pacitan branch employees. The method used in this study is quantitative, emphasizing its analysis of numerical data (numbers) processed by statistical methods. Data in the form of numbers in this study were obtained from the results of filling out questionnaires, namely surveys conducted by collecting information using questionnaires by distributing questionnaires, tests, structured interviews, and so on. Based on the processing of the variable test shows that job satisfaction has a positive effect on OCB and employee performance. Job stress variable hurts OCB and employee performance. And the OCB variable can mediate this research so that it produces significant results. This shows that the employees of the Pacitan Branch of Bank Jatim have good employee performance and a supportive environment. Thus, forming OCB. The attitude of mutual help among employees is very strong so that the target of the Pacitan Branch of the Bank Jatim company is achieved. Following the conditions in the field, the target of the Bank Jatim Pacitan Branch was achieved by more than 100%. This research contributes to improving the performance of company employees and offers solutions that can be used to increase employee productivity.

The Effect Of Motivation And Compensation On Employee Performance Mediated By Organizational Citizenship Behavior (Study On Sinergia Group Indonesia)

This research was conducted aiming to determine the effect of motivation and compensation on employee performance mediated by organizational citizenship behavior at Sinergia Group Indonesia. This research was conducted because it saw the phenomenon of declining employee performance at Sinergia Group Indonesia. Employee performance can be influenced by factors such as personal factors, leadership factors, team factors, system factors, contextual/situational factors. The sampling method used is saturated sampling, because the entire population is used as a sample. This study used a sample of 40 people, using multiple linear regression techniques, path analysis and causal steps. The conclusions of this study are (1) the variable of motivation has a positive and significant effect on organizational citizenship behavior, (2) the variable of compensation has a positive and insignificant effect on organizational citizenship behavior, (3) motivation has a negative and insignificant effect on employee performance, (4) compensation variables have a positive and insignificant effect on employee performance, (5) organizational citizenship behavior variables have a positive and significant effect on employee performance, (6) organizational citizenship behavior variables are able to fully mediate the influence between motivational variables on employee performance, (7) organizational citizenship variables behavior is able to fully mediate the influence between compensation variables on employee performance.

Inventory System Analysis: A Case Study At Apotek Setia Farma, Bekasi

This research was conducted aiming to determine the effect of motivation and compensation on employee performance mediated by organizational citizenship behavior at Sinergia Group Indonesia. This research was conducted because it saw the phenomenon of declining employee performance at Sinergia Group Indonesia. Employee performance can be influenced by factors such as personal factors, leadership factors, team factors, system factors, contextual/situational factors. The sampling method used is saturated sampling, because the entire population is used as a sample. This study used a sample of 40 people, using multiple linear regression techniques, path analysis and causal steps. The conclusions of this study are (1) the variable of motivation has a positive and significant effect on organizational citizenship behavior, (2) the variable of compensation has a positive and insignificant effect on organizational citizenship behavior, (3) motivation has a negative and insignificant effect on employee performance, (4) compensation variables have a positive and insignificant effect on employee performance, (5) organizational citizenship behavior variables have a positive and significant effect on employee performance, (6) organizational citizenship behavior variables are able to fully mediate the influence between motivational variables on employee performance, (7) organizational citizenship variables behavior is able to fully mediate the influence between compensation variables on employee performance.

Dampak Kepuasan Kerja dan Kepemimpinan Transformasional Terhadap Organizational Citizenship Behavior di Lembaga Riset Perguruan Tinggi

Objective: This research aims to analyze the influence of job satisfaction and transformational leadership on organizational citizenship behavior (OCB) among employees at the Center for Development Dynamics Research, Universitas Padjadjaran.Methods: Quantitative method was used in this study, with a sample comprising all employees at the Center for Development Dynamics Research, Universitas Padjadjaran, totaling 46 respondents. Data were collected through a census using questionnaires, and the data were analyzed using multiple linear regression.Results: The results indicate a positive and significant simultaneous influence of job satisfaction and transformational leadership on organizational citizenship behavior. The variables of job satisfaction and transformational leadership together account for 71.9% of the variance in organizational citizenship behavior, while the remaining 28.1% can be attributed to other factors.Limitations: This research has several limitations, including a limited number of respondents and being conducted solely at the Center for Development Dynamics Research, Universitas Padjadjaran. Therefore, caution is needed when generalizing the results to other settings.Keywords: job satisfaction, transformational leadership, organizational citizenship behavior.

The Effect of Transformational Leadership on Job Satisfaction Mediated by Organizational Citizenship Behavior (OCB)

This study aims to determine how transformational leadership influences employee performance, and whether OCB variables can mediate the relationship between transformational leadership style and employee performance. This research was conducted on employees of the General Sector of the Probolinggo Regency Food Security and Agriculture Service with a total of 30 respondents. The sampling technique in this study used saturated sampling where all populations were sampled. Data collection in this study used a questionnaire which was analyzed with a scale range and Partial Least Square (PLS) 4.0. The results of calculating this scale range show that transformational leadership is at a high level, employee performance is in the high category, and Organizational Citizenship Behavior is in the strong category. The results of this study indicate that transformational leadership has a positive and significant effect on employee performance. Transformational leadership has a positive and significant effect OCB. Organizational citizenship behavior (OCB) has a positive and significant effect on employee performance and is able to mediate the effect of the relationship between transformational leadership on employee performance.

Relationship between Self-Efficacy, Organizational Climate, Work Commitment and Organizational Citizenship Behavior (OCB) of Public Junior High School Teachers in North Banjarmasin District

The purpose of this study is to analyze the direct and indirect relationship between Self-Efficacy, Organizational Climate, Work Commitment and Organizational Citizenship Behavior (OCB) of SMPN teachers in North Banjarmasin District. The research design used in this study is descriptive correlational using a path analysis model to analyze the pattern of relationships between variables. The study population was 273 teachers from 10 junior high schools in North Banjarmasin District, Banjarmasin City, and 163 respondents were taken as research samples using the Probability Simple Random Sampling technique. Data collection using questionnaire instruments and data analysis using descriptive analysis, classical assumption testing, hypothesis testing and path analysis. The results of the analysis of the regression coefficient of the variables Self Efficacy and Organizational Citizenship Behavior (OCB) amounted to 0.276, the variables of Organizational Climate and Organizational Citizenship Behavior (OCB) amounted to 0.332, the variables of work commitment and Organizational Citizenship Behavior (OCB) amounted to 0.311, the variables of Self Efficacy and Work Commitment amounted to 0.442, the variables of Organizational Climate and teacher work commitment amounted to 0.544, variables of Self Efficacy and Organizational Citizenship Behavior (OCB) through work commitment of 0.137 and variables of Organizational Climate and Organizational Citizenship Behavior (OCB) through a commitment of 0.169. The conclusion of this study is that the variables of Self-Efficacy, Organizational Climate, Work Commitment and Organizational Citizenship Behavior (OCB) of SMPN teachers in North Banjarmasin District are all included in the high category. There is a partial direct relationship between Self Efficacy, Organizational Climate, Work Commitment and Organizational Citizenship Behavior (OCB) of SMPN teachers in North Banjarmasin District. There is an indirect relationship between Self Efficacy, Organizational Climate and Organizational Citizenship Behavior (OCB) through work commitment at SMPN North Banjarmasin District, Banajrmasin City. Suggestions for an increase in self-efficacy variables still need to be improved in organizational climate variables, work commitment and Organizational Citizenship Behavior (OCB).

Korelasi Kinerja Dosen Dengan Organizational Citizenship Behaviour (OCB) di IAIN Kediri

Organizational commitment is personal responsibility and involvement in the organization, which includes trust, support for organizational objectives and values, and sincerity for the organization's formed interests. Through emotional and ongoing commitment, OCB is a unique aspect of individual functioning at work, such as the desire to cooperate, assist each other, advise, actively participate, provide additional services for those who use services, and make efficient use of one's working time. This study examines the relationship between organizational commitment and organizational citizenship behavior (OCB) and the performance of lecturers at IAIN Kediri. The findings of this study revealed a number of conclusions. 1) There is a link between organizational commitment and lecturer performance at IAIN Kédiri; 2) there is a link between organizational citizenship behavior (OCB) and IAIN Kediri teacher performance; and 3) there is a link between organizational commitment, organizational citizenship behavior (OCB), and speaker performance. Therefore, empirical evidence suggests that lecturer performance will be influenced by organizational commitment and organizational citizenship behavior variables.

The Influence Of Organizational Citizenship Behavior (Ocb) And Work Motivation On Employee Performance In Seluma Regency Regional Financial Board

The success of an organization is strongly affected by the performance of thecompany or individual employees. Every organization is always trying to improve employee performance to achieve the goals set. Performance is still a problem that is always faced by management, so management needs to know the factors that affect the performance of these employees. This study aims to determine the effect of Organizational Citizenship Behavior (OCB) and work motivation on employee performance in the Regional Financial Agency of Seluma Regency. The samples in this study were 30 employees the Regional Financial Agency of Seluma Regency who had become State Civil Apparatuses (ASN). Data collection using a questionnaire and the method of analysis used is multiple linear regression, determination test and hypothesis testing. Organizational Citizenship Behavior (OCB) has a significant influence on employee performance in the Regional Financial Agency of Seluma Regency. This illustrates that the increasing Organizational Citizenship Behavior (OCB) style of the head of the Regional Financial Agency of Seluma Regency, the employee's performance will also increase. Motivation has a significant influence on employee performance at the in the Regional Financial Agency of Seluma Regency. This illustrates that the increasing work of employees, the performance of employees of in the Regional Financial Agency of Seluma Regency will also increase. Simultaneously the Organizational Citizenship Behavior (OCB) variables and motivation have a joint influence on employee performance in the Regional Financial Agency of Seluma Regency.

ANALISIS ORGANIZATIONAL CITIZENSHIP BEHAVIOR ( OCB ) DAN MOTIVASI TERHADAP KINERJA KARYAWAN KANTOR POS DI KOTA BATAM

This study aims to determine the effect of Organizational Citizenship Behavior (OCB) and motivation on employee performance at post office service companies in Batam City. This study used primary data through questionnaires which were distributed to post office service company employees in Batam City. Questionnaires were distributed to a total of 120 respondents. Based on the results of the questionnaire distribution, it is known that the results of the validity test show that all indicators in the OCB variable statement and all indicators in the motivational variable statement show valid results, this means that the validity test level of all data is valid and can be continued to the reliability test stage. The reliability test means that the OCB variable, motivational variable and employee performance variable also show reliable results. The results of the normality test show that all data processing results show normal results. The results of the test and t test and the results of the f test can be said that OCB and motivation have a significant effect on the performance of post office delivery service company employees in Batam City. The result of the coefficient of determination (R2) is 0.810, meaning that employee performance variables can be explained by OCB and motivation variables by 81% while 19% are other variables outside the study.

MEMOTRET PENGARUH PERCEIVED ORGANIZATIONAL SUPPORT DAN DIGITAL COMMUNICATION TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR

This study aims to determine: the effect of Perceived Organizational Support on Organizational Citizenship Behavior, the influence of Digital Communication on Organizational Citizenship Behavior, the influence of Perceived Organizational Support and Digital Communication on Organizational Citizenship Behavior. This research was conducted on employees of PT. Tiga Saudara Priantama. This study uses multiple regression analysis to test the hypothesis with a sample of employees. Samples were taken as many as 400 respondents. The results show that there is a partial effect of Perceived Organizational support (X1) on employees' Organizational Citizenship Behavior (OCB) (Y), there is a partial influence and digital communication (X2) on employees' Organizational Citizenship Behavior (OCB) (Y). Perceived Organizational support (X1) and digital communication (X2) simultaneously on the Organizational Citizenship Behavior (OCB) (Y) of employees. This research is limited to Perceived Organizational Support (POS), Digital Communication and Organizational Citizenship Behavior (OCB) variables at PT. Tiga Saudara Priantama during the pandemic which forced employees to work with additional protocols in working in accordance with government recommendations. This study shows how employers can use this research in consideration of improving Organizational Citizenship Behavior (OCB) by implementing Perceived Organizational Support (POS) and improving their employees' Digital Communication.

The Effect of Islamic Leadership, Organizational Culture, and Self-Efficacy on Lecturer Performance Mediated Organizational Citizenship Behavior (OCB) at Islamic Religious Colleges in West Kalimantan Indonesia

Purpose – Building performance is one of the fundamental goals of every tertiary institution. The lecturer profession is increasingly competitive, and the difficulty in raising the competence of lecturers who are partly in the Islamic boarding school environment determines whether Islamic tertiary institutions survive. This study examines the influence of Islamic Leadership, organizational culture, and self-efficacy on lecturer performance mediated by Organizational Citizenship Behavior (OCB).
 Design/methods/approach – This research was conducted on 202 lecturers at an Islamic religious university in West Kalimantan, Indonesia. This type of correlational research with survey techniques using the SmartPLS 3.3.7 application.
 Findings – From the results of the study, it was found that there was a significant influence of Islamic Leadership on OCB; there is a significant influence of organizational culture on OCB; there is a significant effect of self-efficacy on OCB; there is no significant effect of Islamic Leadership on performance; there is no significant effect of organizational culture on performance; there is a significant effect of self-efficacy on performance; there is a significant effect of OCB on performance; and there is a significant effect of Islamic Leadership, organizational culture, and self-efficacy on OCB-mediated performance. This study contributes to a new paradigm of lecturer performance: OCB as the dominant variable construct that mediates civic virtue and altruism values.
 Research implications/limitations – This study emphasizes that improving lecturer performance is not enough with spiritual leadership, organizational culture, and self-efficacy but assisted by organizational citizenship behavior (OCB).
 Practical implications – This study shows a relationship between Islamic leadership, organizational culture, self-efficacy, and OCB variables on lecturer performance and gives the importance of strengthening OCB to improve lecturer performance.

Organizational happiness character and lecturer performance: the mediating effect of organizational citizenship behavior

This study aimed to determine the role of organizational happiness character (OHC) towards lecturer performance with organizational citizenship behaviour as a mediation variable. The study was aimed to lecturers at private universities in Greater Bandung, with a total number of 5,435 lecturers out of 21 Private Universities. Data was collected using a questionnaire with a differential semantic scale in 2021 and 2022. It has met the minimum sample requirement needed for SEM-PLS analysis. The study is devoted to analiysis of the lecturer perception of organizational happiness, organizational citizenship behavior (OCB), and lecturer performance, testing 4 hypotheses. The measurement scale in this study uses differential semantics which is an effective measurement tool for attitudes. The analysis of the research hypothesis shows a relationship between OHC and performance, and OCB variables affect the improvement of lecturer performance. The relationship between OHC and OCB has also been confirmed and shows a positive and significant relationship. Hence, it can be said that the variable OCB is a mediator for the effect of the variable OHC on employee performance. In this study, organizational citizenship has a partial mediating effect in improving lecturer performance.

Pengaruh Locus Of Control (LOC) Terhadap Organizational Citizenship Behavior (OCB) Petugas Rutan Kelas IIB Sumenep

This study aims to determine the effect of Locus of Control on Organizational citizenship behavior of officers at the Class IIB Sumenep State Detention Center. The type of research used in this article is quantitative. The location of the research was carried out at the Class IIB Rutan Sumenep. With a sample number of Sumenep Rutan officers as many as 57 respondents. The sample in this study were all officers of the Sumenep Rutan who were still on active duty. The variables used in this study consisted of independent variables and dependent variables. The dependent variable in this study is the organizational citizenship behavior variable, while the independent variable used is the Locus of Control variable. The data obtained were analyzed using SPSS 23. Based on the results obtained, it can be concluded that Locus of Control has a positive and significant effect on Organizational citizenship behavior.

The Effect of Emotional Intelligence and Organizational Citizenship Behavior (OCB) on Nurse Performance at Mitra Sejati Hospital Medan

This study aims to determine the effect of Emotional Intelligence and Organizational Citizenship Behavior (OCB) on Nurse Performance at Mitra Sejati General Hospital Medan. The population in this study amounted to 113 permanent nurses and used probability sampling as many as 88 respondents. Data processing using SPSS 22 for Windows. Based on the results of the study partially showed that there was a Positive and Significant influence of Emotional Intelligence Variables on Nurse Performance at Mitra Sejati General Hospital Medan by 37.2%. There is a Positive and Significant Influence of Organizational Citizenship Behavior (OCB) Variables on Nurse Performance at Mitra Sejati General Hospital Medan by 38%. Based on the results of the research with the Determination test, it shows that the Variables of Emotional Intelligence and Organizational Citizenship Behavior (OCB) simultaneously have an effect on Nurse Performance. This can be seen from the results of the Determination Coefficient Test which shows a value of 0.359 which means that Emotional Intelligence and Organizational Citizenship Behavior (OCB) affects the performance of nurses by 35.9% while the rest is influenced by other variables not examined in this study.

What Drives Sustainable Organizational Citizenship Behavior

The purpose of this study is to examine the impact of the organizational justice variable, organizational commitment, job satisfaction on the sustainable organizational citizenship behavior (OCB) variable in food producers. A cross-sectional, self-administered questionnaire was distributed in this study, the sample was determined using a slovin approach, and the total number of respondents was 159. The structural equation modeling (SEM) software SmartPLS 3.3.3 was used as the analytical tool. Data for research was gathered through the distribution of online questionnaires. According to the findings of this study, organizational justice variables have a positive and significant impact on the OCB variable. This demonstrates that the higher the organizational justice variable given to food producers in Banten, the higher the employee's sustainable Organizational citizenship Behavior variable will be. The organizational commitment variable influences the OCB variable in a positive and significant way. This indicates that the higher the level of the employee's sustainable OCB variable, the higher the level of the employee's organizational commitment. Furthermore, job satisfaction has a positive and significant impact on long-term OCB. This shows that the higher the employee's job satisfaction, the higher the employee's sustainable Organizational citizenship Behavior variable will be.