User Experience Specialists Research Articles

ANALYSIS AND SYSTEMATIZATION OF SOFTWARE INTERFACE DEVELOPMENT METHODS

The goal of this research is to analyze and systematize the methods used in software interface (SI) development, as well as to identify the optimal approaches and technologies for creating intuitive and user-friendly interfaces. In today's world, software interfaces play a crucial role in facilitating user interaction with software products, making their effective design essential. This study examines various SI design methodologies, including both classical and modern approaches, such as user-centered design (UCD), prototyping, usability testing, and adaptive design. Additionally, it explores principles of user interaction, including cognitive aspects and models of information perception, which contribute to the creation of more efficient and user-friendly interfaces.Special attention is given to contemporary technologies and tools, such as frameworks and libraries for interface development, as well as automation methods and the use of artificial intelligence in the SI design process. The research includes an analysis of successful SI implementations across various industries and reviews the latest trends in interface design. The findings are aimed at providing recommendations for selecting the most appropriate methods and technologies for SI development, depending on the project's specific requirements and the needs of end users.The key conclusions of this study may be valuable to software developers, user experience specialists, and interface designers in improving the quality of user interactions with software products. This work can also serve as a foundation for further research in the field of user interface development and optimization, contributing to the advancement of knowledge and practice in this area.

Service Design Handover to user experience design – a systematic literature review

Knowledge transfer plays an important role in digital Service Creation Projects where information should flow through service design, Agile UX, and software implementation phases. One context for these handovers exists in projects where the service designers participate in the early phases of exploring and scoping the service, while agile user experience specialists take over the digital parts of service design and programmers the software implementation. The purpose of this study is to summarise scientific knowledge into best practices for effective information flow in real world Service Creation Projects. Special attention is paid on an important and understudied project phase, knowledge handover from service design to software implementation, which is referred as Service Design Handover in this study. A systematic literature review was conducted to analyse the current scientific knowledge on knowledge transfer in digital Service Creation Projects. PRISMA 2020 statement was used for reporting the review, which also influenced planning and execution of the systematic review process. SCOPUS search brought up 773 publications, and the full content analysis was done for the 41 most relevant publications. Based on the literature analysis, the best practices for effective knowledge transfer are related to communication quality and quantity, circumventing the need for communication, and verifying successful communication. To provide an overview of effective knowledge transfer, frameworks of Service Creation Project information flow and Service Design Handover are proposed. The existing knowledge transfer literature is voluminous, but this literature review is the first to study knowledge transfer in Service Creation Project context. The framework, best practices, and list of potential problem sources in knowledge transfer provide new knowledge for managing the information flow in service creation. The research gaps found in this literature review show the need for future research, such as empirical studies on service creation practice. • First systematic literature review on Service Design Handover. • Information flow framework for Service Creation Projects. • Initial framework for Service Design Handover to Agile UX. • Service vision, user stories and prototype are the most critical boundary objects for the Service Design Handover.

Research Data Integration in the Purdue Libraries

EDITOR'S SUMMARYAt the 2015 ASIS&T Research Data Access and Preservation (RDAP) Summit, panelists from Research Data @ Purdue University Libraries discussed the organizational structure intended to promote campus‐wide collaboration among diverse data specialists. Amy Barton explained her role as metadata specialist for research data and the importance of being engaged with evolving standards and best practices. As digital user experience specialist, Tao Zhang evaluated the Data Curation Profiles Toolkit, including an interview protocol librarians use to explore researchers’ data needs and a web application for researchers to create data management plans. Line Pouchard, an information specialist focusing on big data, explored the data curation lifecycle model in general and its unique aspects in the context of big data. Information specialist for molecular biosciences, Pete Pascuzzi addressed the importance of bioinformatics for data reuse and having librarians work in an embedded position with researchers.

A Study of Telemedical Applications Based on User Experience

Abstract The popularity of telemedical applications has been increasing noticeably in recent years. Easy access to a variety of software products makes contemporary users concentrate not only on functionalities but also on the design of the Graphical User Interface (GUI) – its usefulness, ease of use, and intuitiveness. The objective of this study was to evaluate the GUI quality of selected telemedical applications dedicated to depressed patients and doctors providing medical care for this group of patients. Another aim of the paper was to propose and check assessment criteria applied to the evaluation experiment. To achieve this objective, the case study was based on two methods: expert analysis and cognitive walkthrough. The expert analysis study was conducted on three groups of users: user experience specialists, patients, and clinicians. Although the expert analysis method is usually dedicated to GUI design specialists, in this study, we also applied it to patient and physician groups. The results showed that there were no statistical differences between assessments carried out by those three groups of users. Applied testing criteria were revised with Nielsen’s heuristics. The proposed criteria helped to uncover many usability problems in several different areas during user tests. Further studies might be performed in order to strengthen accuracy and for completion of the proposed expert analysis evaluation criteria. However, our results show that the criteria we used seem to be robust enough to apply to both expert and end-user evaluations. Furthermore, multiple evaluation based on two different methods presented with better results, allowing not only problem identification but also verification.

Knowledge and the Systematic Reader: The Past and Present of Encyclopedic Learning

Though digital media have unquestionably affected the features and functions of modern encyclopedias, such works also continue to be shaped by factors thoroughly conventional by the end of the historical Enlightenment. As William Smellie, editor of the first Encyclopædia Britannica (1768-71) wrote, “utility ought to be the principal intention of every publication. Wherever this intention does not plainly appear, neither the books nor their authors have the smallest claim to the approbation of mankind.” The “instructional designers” and “user-experience specialists” of the online Britannica are the inheritors of all those authors and editors who before and after Smellie’s time devised different plans and methods intended to maximize the utility of their works. The definition of utility and with it the nature of encyclopedic knowledge continues to change both because of and despite technological difference; if digitization has in some ways advanced the ideals of Enlightenment encyclopedias, then it has in other ways allowed for the re-inscription of certain flaws and limitations that encyclopedias like the Britannica were specifically designed to overcome. By examining not only what one might read in the encyclopedia but also the ways in which one might read it, this article demonstrates the extent to which the notion of encyclopedic utility depends on historical context.

Defining the search experience

AbstractEditor's SummaryWhile site designers, content managers and information architects each frame the effectiveness of a website very differently, the end user's primary need is a successful search experience. Searchers want information that is personally relevant, factual and trustworthy. Yet search and retrieval systems rank results based on arbitrary factors such as numbers of links, the age of a site and frequency of content changes or unknowable indicators of presumed quality. Information architects (IAs) and user experience specialists should assert their understanding of the search experience, expanding their focus from navigation and design to serving peoples' goals in search. IAs should design sites with search engine optimization in mind, incorporating and maximizing the search value of end users' typical terminology.

Web anatomy: interaction design frameworks that work

At the start of every web design project, the ongoing struggles reappear. We want to design highly usable and self-evident applications, but we also want to devise innovative, compelling, and exciting interactions that make waves in the market. Projects are more sophisticated than ever, but we have fewer resources with which to complete them. Requirements are fuzzy at best, but were expected to have everything done yesterday.What we need is a reuse strategy, coupled with a pathway to innovation. Patterns are part of the game. Components take us further. In Web Anatomy: Interaction Design Frameworks That Work, user experience experts Hoekman and Spool introduce interaction design frameworks, the third and final piece of what they call The Reuse Trinity, and resolve these issues once and for all. Frameworks are sets of design patterns and other elements that comprise entire systems, and in this game-changing book, Hoekman and Spool show you how to identify, document, share, use, and reap the benefits of frameworks. They also dive deep into several major frameworks to reveal how the psychology behind these standards leads not only to effective designs, but can also serve as the basis for cutting-edge innovations and superior user experiences.Web Anatomy delivers:A complete guide to using interaction design frameworksAn examination of the psychology behind major frameworksA thorough look at how frameworks will change the way you work for the better Citing examples from both the successful and not-so-successful, the authors break down the elements that comprise several common interactive web systems, discuss implementation considerations, offer examples of innovations based on these standards, reveal how frameworks work hand in hand with patterns and components, and show you how to integrate frameworks into your process.Read Web Anatomy now. Benefit from it for years to come.Jared Spool is a world-renowned design researcher and the founder of UIE.com. Robert Hoekman, Jr. is a veteran user experience specialist and the author of Designing the Obvious and Designing the Moment.