User authorization queries in the context of role-based access control have attracted considerable interest in the past 15 years. Such queries are used to determine whether it is possible to allocate a set of roles to a user that enables the user to complete a task, in the sense that all the permissions required to complete the task are assigned to the roles in that set. Answering such a query, in general, must take into account a number of factors, including, but not limited to, the roles to which the user is assigned and constraints on the sets of roles that can be activated. Answering such a query is known to be NP-hard. The presence of multiple parameters and the need to find efficient and exact solutions to the problem suggest that a multi-variate approach will enable us to better understand the complexity of the user authorization query problem (UAQ). In this article, we establish a number of complexity results for UAQ. Specifically, we show the problem remains hard even when quite restrictive conditions are imposed on the structure of the problem. Our fixed-parameter tractable (FPT) results show that we have to use either a parameter with potentially quite large values or quite a restricted version of UAQ. Moreover, our second FPT algorithm is complex and requires sophisticated, state-of-the-art techniques. In short, our results show that it is unlikely that all variants of UAQ that arise in practice can be solved reasonably quickly in general.