Use Of Information Technology Research Articles

Strategic excellence and technological integration: Sustaining competitive advantage for private universities in Indonesia

The competition among private universities in Indonesia is intensifying, requiring institutions to establish a sustainable competitive advantage through the right strategies, strong vision and mission, and effective use of information technology. This study analyzes the influence of strategy, vision and mission, university rankings, and information technology on the sustainable competitive advantage of private universities. It also examines the moderating role of information technology in strengthening these relationships. Using a quantitative approach with a descriptive and causal design, data were collected from 204 respondents across private universities in Indonesia via a questionnaire. Analysis using Partial Least Squares (PLS) and SmartPLS software reveals that strategy, vision and mission, university rankings, and information technology significantly impact sustainable competitive advantage. Furthermore, information technology strengthens the influence of strategy, vision, and mission but does not moderate the relationship between university rankings and competitive advantage. These findings indicate that while information technology supports strategic implementation and the achievement of institutional vision and mission, its direct role in enhancing university rankings is limited. The study emphasizes the importance of formulating innovative, sustainable strategies and integrating information technology effectively to maintain competitiveness. Practical implications include the necessity of resource planning and investment in technology to achieve strategic objectives. This study contributes to the literature by exploring the moderating role of information technology in private universities, providing valuable insights for managers on leveraging technology to navigate competitive challenges and sustain growth.

Human Resource Planning Strategy to Improve the Quality of Online Library Management Information Systems (E-Libraries) of Higher Education in the Industrial Era 5.0

Library management information systems in universities are essential for managing e-libraries in universities. The world of education will face one of the challenges after 2030: the use of information technology or robotics in various sectors of human life, one of which is university libraries. This research was conducted using a literature approach by collecting data from various relevant theoretical sources about human resource management and higher education management information systems in the context of university library human resource planning strategies. This article delves into the practical application of library human resource planning strategies in universities. It discusses the formulation of university library human resource planning and the development of human resources in the era of Society 5.0. Furthermore, it explores the challenges and opportunities in implementing these strategies, such as change management, adaptive higher education management information system policies, and the development of librarians' professionalism in the era of society 5.0. This study uses a literature approach by collecting data from relevant theoretical sources about library human resource management and higher education management information systems in the educational context of university library human resource planning strategies. Data is analyzed through systematic literature synthesis to identify university library human resource planning strategies that can improve the quality of management e-library in the era of Society 5.0. In this era, adaptive and technology-oriented human resource management strategies are the key to improving the quality of university e-library management.

Strategies for Strengthening Network Capacity in the Implementation of Food Security Policies at the Local Level in Indonesia

This study aims to analyze network management strategies in the interactive governance perspective in the implementation of food security policies in North Luwu Regency, Indonesia. The complexity of food security issues requires effective collaboration and interaction among various actors in the policy network. Using a qualitative approach with an explanatory case study design, this research examines seven indicators of network management strategies: network (de-)activating, constitutional reform, (de)coupling games, changing incentives, changing internal structure and position of actors, changing relations, and management by chaos. Data were collected through in-depth interviews, participatory observation, and document analysis, involving relevant stakeholders from government agencies, farmer organizations, and private sector partners. The findings reveal that the application of network management strategies facilitates interaction among network actors and contributes to the success of interactive governance in implementing food security policies. Network (de-)activating involves the engagement of new coalitions and resource mobilization to strengthen cooperation and interaction. Constitutional reform through changes in rules and resources helps develop coordination mechanisms and strengthen policy integration. (De) coupling games demonstrate the separation of strategies carried out by various actors to support a holistic approach in achieving food security. Changing incentives through incentive interventions can increase motivation and active participation of actors in realizing food security. Changing relations indicate changes in cooperative relationships and actor roles to enhance effective collaboration. Management by chaos through the application of principles of flexibility, adaptability, and the ability to manage uncertainty can strengthen interactive governance in facing complex and dynamic challenges. This study recommends strengthening cross-sectoral collaboration, developing a structured incentive system, enhancing the capacity of farmer organizations, and optimizing the use of information technology to improve the success of interactive governance in food security policy implementation.

Between continuity and change: A longitudinal analysis of Swedish local government digitalization strategies

The terminology associated with the use of information and communication technologies in the public sector has shifted over time, from information technology to digitalization. This change raises the question of whether corresponding shifts in government practices have accompanied it. To investigate this issue, we use topic modeling to analyze a corpus of IT- and digitalization strategies from Swedish local governments, produced over three decades. Our analysis reveals salient topics covered in these strategies and classifies them, displaying patterns of both continuity and change. Some of these patterns reflect dominant discourses about technological governance and the provision of digital services based on citizens’ needs, but there is also a notable absence of content related to democracy and participatory practices. Taken together, our study contributes empirically with an evolutionary perspective on digital government strategies and methodologically with the adoption of computational methods for this purpose.

ANALYSIS OF THE EFFECTIVENESS OF THE ONLINE REGISTRATION SYSTEM ON PATIENT SATISFACTION AT RATU AJI PUTRI BOTUNG HOSPITAL, PENAJAM PASER UTARA REGENCY

This study aims to analyze the effectiveness of the online registration system on patient satisfaction at Ratu Aji Putri Botung Hospital, Penajam Paser Utara Regency. This research uses a quantitative approach. The subjects of this study were patients of Ratu Aji Putri Botung Hospital and a sample of 83 people was taken as respondents. The data collection method used a questionnaire. The testing technique uses validity test, reliability test, classical assumption test and Regression Analysis test in which there are t test results, and the coefficient of determination. Based on the results of the t test regression analysis, it shows that the tcount value on the Online Registration System variable (X) on Patient Satisfaction (Y) is 5.775 and the significance value is 0.000. Then the significance value of 0.000 <0.05, while the comparison between tcount and ttable is 5.775> 1.989. This shows that the level of significance is smaller and also the comparison between tcount is greater than ttabel and is positive, it can be concluded that the Online Registration System (X) has a positive and significant effect on Patient Satisfaction (Y). The results showed that the utilization of information and communication technology applied to this Online Registration System will create an organized system and avoid the accumulation of more patients to come repeatedly to the service place, but customers only come according to the days and hours obtained from the Online Registration System website patients at a service place, so that the online registration system will increase patient satisfaction at Ratu Aji Putri Botung Hospital.

New Approaches to Researching AI Crime: Institutionalization of Digital Criminology

Objective: the article deals with modern scientific approaches to the “digital society”, identifies new criminological perspectives, such as that of digital criminology in an ever-changing hybrid world, in the scientific study of the potential use of AI by criminals, including what is referred to here as AI crime.Methods: this article is an essay commonly used in humanities and social sciences, as the author aims to present provocative arguments to encourage readers to rethink AI issues in relation to criminality in the “hybrid world” based on a non-systematic literature review. The arguments should be supported by relevant references to “digital criminology” and its non-binary way of thinking in favour of a techno-social approach.Results: the era of divided perspectives is coming to an end, and it’s time for synergies, especially at the interdisciplinary level. The «mirror of artificial intelligence» can help identify flaws and solutions, ensuring the future of AI and human society is decided by the people. In a digital society, technology is integrated into people’s lives, including crime, victimization, and justice. Digital technologies blur the boundaries between online and offline realities, creating a human-technological hybrid world where crimes occur in virtual networks. AI has potential for social good and Sustainable Development Goals, but concerns about human rights violations need to be addressed. Multidisciplinary approaches are needed to ensure safe use, address education inequalities, enhance justice, and identify online behavior as deviant or criminal. In the context of emerging technoethics, the idea that this unofficial norm, derived from a popular belief, will be the ‘touchstone’ for characterising online mediated behaviour as deviant/ crimninal, is missing - or rather in the process of being formed.Scientific novelty: the author aims to provide some insightful thoughts on formulating the right questions and interesting reflections from a technoethical perspective on the phenomenon of the use of information and communication technologies for criminal purposes under the catalytic influence of AI, recognising the social challenges arising from technological disruption (e.g. prediction and prevention through the transformation of policing, increased surveillance and criminal justice practises) in “digital society”.Practical significance: some of the initial ideas of this theoretical material can be used in the elaboration of proposals for amendements and additions to the current crime legislation, as well as in pedagogical activity, especially in the implementation of educational courses or modules on crime in the context of the digital transformation of society.

Leaf disease detection and classification with a CNN-LSTM hybrid model

Abstract. Smart agriculture refers to the use of modern information technology, Internet of Things technology, and artificial intelligence to achieve accurate management, efficient operation and sustainable development of the entire process of agricultural production. Smart agriculture mainly includes the application of data collection and analysis, intelligent agricultural machinery, precise fertilization, disease and pest detection and agricultural products traceability. Leaf disease detection and classification are considered as challenging yet important tasks in smart agriculture. Deep leaning methods have been proven effective for these image-based recognition tasks. In this study, two advanced deep learning methods, namely, Long Short-Term Memory (LSTM) and Convolutional Neural Network (CNN) are combined together to achieve a further improvement. Numerical results demonstrate that the proposed method outperforms both CNN and LSTM variants.

Exchange rate innovation, global pandemic and stock market returns: Empirical evidence from ECOWAS countries

This study used the panel VAR impulse response function model and high-frequency monthly data from 2020M1 to 2021M12 to examine the response of innovations in the exchange rate and stock market returns to the COVID-19 pandemic in Economic Communities of West African States (ECOWAS). The study found that the effect of shocks of COVID-19 today on future exchange rate innovation worsens the real conditions of exchange rate innovation in ECOWAS countries. Again, the impact of the shocks of COVID-19 today on future stock market returns encourages the real conditions of stock market returns in ECOWAS countries. It was recommended that instead of lockdown, ECOWAS governments should explore other policy options peculiar to the region in COVID-19 containment and also strive harder to deepen the stock market and encourage increased utilization of information and communication technology in stock market trading to cut costs, raise returns and connect trade with the rest of the world’s stock markets.

Character-Based Digital Curriculum and Learning: A Case Study in Madrasah Ibtidaiyah and Elementary Schools

This study examines the curriculum and learning processes implemented at Madrasah Ibtidaiyah Pembangunan and Pembangunan Islamic Elementary School, focusing on integrating character values. Utilizing a qualitative research methodology, the investigation collects data through in-depth interviews, direct observations of classroom activities, and analyses of relevant documents, all aimed at gaining a deeper understanding of the educational practices at these institutions. The findings indicate that both Madrasah Ibtidaiyah Pembangunan and Bina Insani Elementary School exhibit distinctive learning characteristics that set them apart from other Islamic educational institutions. The academic policies at these schools have successfully embraced digital learning models that are closely aligned with character education. This approach effectively fosters essential character values among students, including a heightened sense of responsibility and a strong discipline regarding the appropriate use of information technology. The results suggest that the integration of digital learning with character education can substantially enhance the overall development of students within Islamic educational environments.

The Mediating Effect of Innovative Performance on the Relationship Between the Use of Information Technology and Organizational Agility in SMEs

The current study has four main objectives. First, it aims to investigate the effect of the relationship between information technology (IT) dimensions (customer relationship management, knowledge management, and human resource management) and innovative practices on organizational agility in small and medium-size companies (SMEs). Second, it seeks to measure the relationship between IT components and innovative performance. Third, it examines the impact of innovative performance on organizational agility. Fourth it explores the mediating role of innovative performance in the relationship between IT and organizational agility. These objectives provide a clear roadmap for the research and guide the analysis and interpretation of the findings. This paper’s statistical population was composed of senior managers in SMEs in Khorsaran Razavi, Iran. The data were collected using standard questionnaires, 172 which were received in 2023 and analyzed using SPSS version 25 and SmartPLS version 4 software. The results demonstrate that using customer relationships, human resources, and knowledge management as three dimensions of IT and innovative performance can enhance organizational agility. Moreover, innovative performance plays a crucial role as a mediator, strengthening the impact of information IT dimensions on organizational agility. These findings underscore the practical relevance for companies operating in a dynamic economic environment. Special attention to organizational agility and practical factors will increase flexibility, speed of response, etc., and, ultimately, companies’ success in this tense economic environment. The innovation of this research is that the three dimensions of IT, including evaluating customer relationship management, human resource management, and knowledge management, is a growing research field in organizational agility. Therefore, this research is vital in empowering SMEs to increase agility. By evaluating the effect of the four variables of knowledge management, customer relationship management, human resource management, and innovative performance on organizational agility in SMEs, on the one hand, this research expands the theoretical literature and, on the other hand, helps such companies.

Utilisation of ICT in the management of land administration information in Tanzania

The study investigates the use of Information and Communication Technology (ICT) in managing land administration information in Tanzania. The study specifically established the status of available ICT facilities and assessed the extent of their application in managing land administration information. The research involved a cross-sectional survey and interview with 422 stakeholders, revealing the presence of ICT facilities in land administration authorities and individuals. The result revealed the presence of ICT facilities in land administration authorities and among individuals. These technologies are used for planning, designing, surveying, and processing land documents. However, a lack of knowledge about certain ICT services hinders the government’s efforts to enhance land services. Online services in land administration, such as search, building permits, and land application, can reduce bureaucracy and increase revenue. The potential of ICTs is significant, prompting land authorities to develop strategies and invest in their efficient use. The study recommends investing in modern ICT infrastructure in land offices to modernise land services, increase client satisfaction, and achieve the land sector’s goals. Furthermore, it suggests providing online land-related services and integrating them with online payment systems to increase revenue and reduce travel time. The study also recommends improving government online platforms for land information communication, enhancing stakeholder self-service, and introducing SMS, mobile applications, and AI for land administration information services. Lastly, the study recommends reviewing the MLHHSD ICT Policy and providing training to adapt to technology trends.

Perencanaan Strategis Sistem Informasi pada Web Perpustakaan Amikom Purwokerto

The rapid development of information technology has encouraged various organizations, including educational institutions, to utilize technology to support their operational activities. One form of information technology utilization in the academic field is the implementation of a web-based library information system. The Amikom Purwokerto library website faces several challenges in its use. One of the main problems encountered is the low level of user access, which is due to the users' limited understanding of the library website's usefulness and a lack of effective information regarding the available features. This situation creates a gap between user needs and the services provided, preventing the library from delivering optimal service. Therefore, strategic information system planning is needed by using the Ward and Peppard method and conducting an analysis using SWOT and Value Chain.

Identifying physicians' needs in community-based palliative care consultation for cancer patients in palliative care specialist-deficient settings: a qualitative study.

Consultation with palliative care specialists can be beneficial in addressing the numerous demands of patients with cancers and their families within communities. In settings lacking palliative care specialists, establishing a new community-based palliative care consultation system necessitates gathering evidence to support its development. This study aimed to identify the specific palliative care consultation needs and the consultation methods requested by Japanese physicians in settings without palliative care specialists. A qualitative descriptive study utilizing semi-structured virtual interviews. From August 2023 to October 2023, we conducted interviews with 11 physicians providing cancer treatment in hospitals or clinics in a prefecture within the Kanto region of Japan without palliative care specialists. Participants were asked about the specific palliative care consultation needs they have and the need for consultation methods. Of the 11 physicians, nine had completed the nationwide basic primary palliative care education program. The survey revealed three themes regarding their consultation needs: 'receiving specialized insight', 'inspiring confidence', and 'improving care capacity', Two themes emerged regarding the need for consultation methods: 'enhancing care collaboration' and 'improving accessibility'. Physicians require consultation systems to empower them and enhance the community care capacity, in addition to providing specialized knowledge. These systems would include collaboration with specialists through outreach consultations, utilization of information and communications technology, and the establishment of nurse-led consultation teams to improve access to palliative care teams.

Increasing the Effectiveness of the Educational Process Through the Integration of Technology and the Use of Modern Methodologies in Humanities

Technology applications in Albanian Pre-University Education have changed the way of teaching and learning. Teaching/learning theories have also evolved, which form the foundations of designing the learning process for increasing learning outcomes. The curriculum of pre-university education, based on the constructivist theory of learning "learning by doing", creates conditions for the use and integration of technology during the learning process. Technology and learner-centered teaching promote high levels of creative and creative thinking. The teacher's attitude and perception towards this approach often prevents them from integrating it into their subjects. The purpose of the work is the use of Information and Communication Technology for the improvement of the teaching process through the implementation of modern methodologies in the humanities. The methods used in the work are those of analysis, synthesis, evaluation, etc. . The use of technology in the classroom makes the learning process more effective and attractive when it is developed according to appropriate teaching methodologies, increasing its positive impact on the student and learning outcomes. Received: 11 July 2024 / Accepted: 31 October 2024 / Published: 05 November 2024

The Use of Information and Communication Technologies Among Generation X in Serbia: A Comparison Before and After the COVID-19 Pandemic

The aim of this paper is to examine the use of information and communication technologies (ICT) among Generation X in the years before and after the COVID-19 pandemic. The pandemic brought significant changes in digital technology usage and accelerated shifts in work, communication, and societal functioning. Generation X, comprising individuals born between the 1960s and 1980s, grew up during a time when digital technologies and the internet were not as prevalent. Given that they now live and work in a digital era, it is crucial to understand how they adapt to the rapid changes driven by digitalization. For this research, microdata from the study "The Usage of Information and Communication Technology by Individuals/Households in the Republic of Serbia" was analyzed for the years 2019 and 2023. Results show a slight increase in internet and computer use, particularly among younger members of Generation X. Additionally, 2023 saw a noticeable rise in online shopping and the use of communication services that gained popularity during the lockdown. Regarding public administration services, respondents in 2023 primarily accessed services related to the pandemic, such as vaccine information and green certificates. However, a significant number of respondents, 49%, did not use public services in either 2019 or 2023, suggesting potential issues with trust or perceived complexity. The main contribution of this paper is a detailed analysis of this group's behavior before and after the pandemic, focusing on ICT use and responses to changes triggered by the COVID-19 pandemic.

Optimalisasi Pelaksanaan Pemantauan dan Evaluasi Kinerja Penyelenggara Pelayanan Publik (PEKPPP) di Puskesmas Gunung Anyar

Optimizing the implementation of monitoring and evaluation of public service provider performance (PEKPPP) at Puskesmas Gunung Anyar is a crucial effort to enhance public health service quality. This study employs a qualitative approach with a case study method to delve into the subject. Data were gathered through in-depth interviews, observations, and document analysis. Findings indicate the necessity of efficient management information system integration and enhanced human resource capacity. Additionally, active community participation in the evaluation process is crucial to improve responsiveness and accountability of Puskesmas. The research results show that the implementation of monitoring and evaluation at the Gunung Anyar Community Health Center still faces various challenges, including limited human resources, lack of training, and minimal use of information technology. To overcome this obstacle, it is recommended to increase human resource capacity through regular training, develop an integrated management information system, and increase community participation in the evaluation process. Implementation of this strategy is expected to increase the effectiveness of performance monitoring and evaluation, which in turn will improve the quality of health services at the Gunung Anyar Community Health Center. This study provides important insights for policy makers in formulating better policies for managing health services at the Puskesmas level.

PEDAGOGICAL FUNDAMENTALS OF DEVELOPING STUDENTS’ SKILLS IN USING INFORMATION TECHNOLOGIES

In this article, it is clarified that the possibilities of improving the quality and efficiency of the subject-methodological level of training on the use of information technologies in healthy spiritual and moral education are related to the features of organization based on an integrative approach, the didactic capabilities of organizational and structural components of the stages of improvement on the basis of pedagogical, dedicated to raising the quality and efficiency of indicators of mastering observation and imagination-based processes based on modern information technologies.

Development of artificial intelligence-based teaching factory in vocational high schools in Central Java Province

The objective of this study is to examine and assess the progress of utilizing artificial intelligence (AI) in teaching factory learning to enhance the digital skills of vocational high school (SMK) students in the province of Central Java. This study employed a qualitative approach utilizing metaethnography, as well as a quantitative approach employing Aiken’s V formula and strength, weakness, opportunity, threat (SWOT) analysis to identify and analyze the issues that arise. The present study examines the locations of SMKN 2 Purbalingga and SMKS Telkom in Central Java. Furthermore, relevant documentation was also utilized as a source of data. The research findings indicate that the implementation of AI in teaching manufacturing learning has effectively facilitated the development of an online learning management system. This system is characterized by its organized and integrated approach inside the online learning management system. The administration of teaching materials may be conducted autonomously and facilitated by the utilization of diverse information and communication technology or e-learning functionalities, including chat, email, blogs, and social media platforms. The creation of new enterprises within the domain of AI. It is imperative for educational institutions to align their policies with the demands and requirements of the business.

Features of electronic (virtual) internationalisation of higher education in Russia and Kazakhstan

Introduction. The use of information and communications technologies in the sphere of higher education has received its new embodiment in promoting universities into the global educational space. The aim of the study was to find out how electronic internationalisation is implemented in some universities in Russia and Kazakhstan and what the prospects for its development are. Materials and methods. The survey was implemented on the basis of the methodology for scrutinising Englishlanguage pages of university websites, developed by the Russian Council on International Affairs in 2015. Materials from 5 English-language versions of websites of state universities in Russia and 5 websites of state universities in Kazakhstan were used. The used methods involved induction of empirical material collection; comparative method of studying the results; analysis and generalisation. Results. The most stuffed website sections of all selected five Russian universities are “About the University” (100%), “Contacts” (96%), “University History” (90%), “Admission” (96%), “University Mission and Strategic Goals” (93%), “Science and Research” (90%), “Units and Departments” (80%), “Foreign Partners” (80%). In 80% of the universities, all or most (2/3 of the total number) curricula in the English language have no news blocks in English or additional materials about the programmes (presentations, videos, booklets, etc.). The section “Career” in English is the most problematic in almost all of the surveyed universities. It is singled out as a special section only in 60% of the explored Russian universities. The most stuffed website sections of all selected five Kazakhstani universities are “Contacts” (84%), “About the University” (60%), “Admission” (60%) and “Science and Research” (50%). The other sections are less than 50% complete. Moreover, the section “Career” (28%) is the most problematic in terms of data content. The study showed that the Russian state universities which are in the top 5 in terms of student numbers are striving to improve the English-language versions of their websites and translate website sections into other popular languages. The survey of the Kazakhstan universities showed the opportunities for the development of electronic internationalisation in the country. Conclusion. Electronic internationalisation is a new promising form of international communication for universities in Russia and Kazakhstan. Some recommendations were formulated to develop electronic (virtual) internationalisation for both countries: translation of websites into other foreign languages; regular updating of information along with the development of strategic and marketing plans; promoting international identification of universities; use of digital marketing; due account of the immersive nature of internationalisation.

An inverted U-shaped relationship between work-family conflict and job burnout among village clinic doctors: the moderating effect of information and communication technology use

BackgroundVillage clinic doctors are an integral part of the rural healthcare workforce. With the advancement of science and technology and the coronavirus disease 2019 (COVID-19) pandemic, the prevalence of remote work and the use of information and communication technologies (ICT) have increased significantly. However, these developments have also had an impact on the work family balance and mental well-being of village clinic doctors. The study aimed to explore how work-family conflict affected job burnout and what the role of ICT use was in this relationship.MethodsThis was a cross-sectional study. Data were collected collected through an anonymous self-administered questionnaire survey conducted in December 2021 in Shandong Province, China. A total of 1,093 village clinic doctors participated in the survey. The data were analyzed using multiple linear regression and the PROCESS macro in SPSS.ResultsThe results showed that an inverted U-shaped relationship between work-family conflict and job burnout among village clinic doctors. Specifically, the squared term of work-family conflict had a negative coefficient (-0.324). The slope was positive (SL=2.291) at the low end of the X-range and negative (SH=-0.379) at the high end. The turning point occurred at X = 1.227(-2.309 ≤ X ≤ 1.812). Additionally, ICT use positively moderated between work-family conflict and job burnout (β1β4-β2β3 = 0.217, β4 > 0).ConclusionsThe work-family conflict has an inverted U-shaped effect on job burnout, while the use of ICT positively moderates this relationship between work-family conflict and job burnout. Policymakers should pay attention to the effects of ICT use and work-family conflict on job burnout among village clinic doctors.