University Performance Research Articles

Role of leadership styles in connecting quality culture and university performance: a higher education perspective from Saudi Arabia

PurposeThis study examines the influence of quality culture (QC) on university performance (UP) within the higher education (HE) context of Saudi Arabia, exploring the mediating roles of transformational (TFL) and transactional leadership (TNL) styles.Design/methodology/approachThe study utilizes a cross-sectional survey approach, collecting data through online surveys from administrators representing public and private universities in Saudi Arabia. Data analysis is conducted using PLS-SEM.FindingsThe findings indicate that QC exerts a notable direct influence on UP, along with an indirect effect mediated by TFL and TNL. Additionally, the influences of TFL and TNL on UP are statistically significant. However, the effect of TNL on UP and its role as a mediator in the QC-UP relationship demonstrate partial significance.Research limitations/implicationsThis study enriches the theoretical comprehension of quality assurance in HE by incorporating QC as a dynamic capability within Dynamic Capability Theory and TL and TFL as valuable resources within Resource-Based View theory. However, limitations such as a cross-sectional design and reliance on input solely from university administrators must be acknowledged.Practical implicationsThe study offers practical insights for policymakers, administrators, and quality managers, emphasizing the economic benefits of robust QC in universities. It highlights QC's impact on policy, curriculum development, and public trust, advocating tailored strategies to improve efficiency and collaboration, crucial for overcoming bureaucratic barriers, especially in public universities.Originality/valueThe originality of this study lies in introducing TFL and TNL as mediators between QC and UP within a university setting.

Academic autonomy as driving change: Investigating its effect on strategy development and university performance

There has been an ongoing theoretical argument on the role of Academic autonomy (AA) in improving the ability of public universities to develop strategies and enhance their performance. This study aims to investigate whether AA impacts strategy development (SD) and University performance (UP). Moreover, it investigates the effect of SD on UP. The present study uses a resource-based view to demonstrate the links among constructs. This study employed a survey method, and data were collected from 130 leaders of Indian public universities utilising a non-probability purposive sampling technique. Data was analysed using Partial least squares structural equation modelling (PLS-SEM). The results revealed that AA positively and significantly affects SD. Moreover, the results demonstrated that AA directly affects both UP's dimensions: research and teaching performance. The results also showed that SD directly and positively affects both UP's dimensions, research, and teaching performance. In line with these findings, several implications for theory and practices are addressed for university management.

The University System and the Issue of Performance: What Perceptions of Stakeholders? Case of Sidi Mohammed Ben Abdellah University

Purpose: The aim of this article is to understand the perception of stakeholders of university performance, its determinants, actors and influencing factors. Theoretical Framework: The literature review shed light on the current state of the Moroccan university, namely its issues and challenges, while emphasizing the concept of performance in the complex university environment. Design/Methodology/Approach: In the course of this research, we mobilized a qualitative approach based on a single case study, namely the Sidi Mohammed Ben Abdellah University in the city of Fez. Findings: The analysis of stakeholders' perceptions and expectations revealed the existence of several factors influencing the university's performance: the quality of the internal environment and its ability to guarantee the quality of training, the integration of graduates into the job market, scientific production, the search for funding through contracts, research projects, motivation of researchers through the reimbursement of publication costs for their scientific research in indexed journals, and good governance. Taken together, these factors are the main determinants of Moroccan university performance. Research, Practical & Social Implications: The results of our research will be used by neighboring universities to improve their performance. It's not just a question of looking at financial indicators such as the commitment rate to judge whether the university is efficient. We need to go beyond this dimension to touch on others, because as long as its missions and stakeholders are plural, achieving performance remains utopian in terms of its dimensions. Originality/Value: The article's originality lies in its treatment of the notion of performance in a rather complicated environment characterized by the proliferation of its stakeholders, making it difficult to assess in comparison with other establishments. This paper will be of great added value to universities that want to make performance one of their elementary objectives by referring first and foremost to the various factors that help generate university performance.

The role of quality assurance in improving the quality of education

Preparing the internal quality assurance system framework is expected to guide and improve educational institutions' quality. Since quality is essential to a university's performance, internal quality assurance must be implemented to maintain and raise the standard of instruction. However, the quality assurance system faces various complex obstacles in its implementation. This study aims to analyze the implementation of the internal quality assurance system in graduate schools. A case study-based qualitative approach was used in this study data collection techniques with interviews, observations, and documentation. The research finds that graduate school programs' internal quality assurance system meets the "good" category demonstrated by the commitment of the institution to increase audit personnel and develop a document system as a means of integration. This study concludes that the institution's internal quality audit so far is an effort to maintain the quality of education that has been going well. In light of the study's conclusion that comprehensive papers assist the Internal Quality Assurance System, it is advised that institutions produce authentic paperwork in the future to support internal quality audits. This research contributes practically to educational institutions to improve the quality of education. Keywords: Internal Quality Assurance System; quality assurance; quality control; quality of education

Application of K-Means Cluster Analysis for Grouping State Islamic University in Indonesia based on the Readiness Indicators for World Class University (WCU)

Based on Moscow Ranking 2021, State Islamic University in Indonesia is still lower than other non-Islamic State University. This shows that the mapping of higher education readiness is an important aspect in preparation for WCU. Thus, there is a need for more in-depth research related to the level of readiness of universities. This study aims to determine the data description of the readiness of State Islamic Religious Colleges (PTKIN) to World Class University (WCU) and classify them based on that readiness. Quantitative methods are used in this study. The data were analyzed by K-Means Clustering. The data used in this research obtained from the Ministry of Religion's e-SMS Diktis system. The e-SMS system is a collection of data in each unit at a university based on WCU indicators, namely Good Governance University (GUG), University's Performance Improvement (UPI), Competitive Advantages University (CAU), and Global Recognition University (GRU). The results of the analysis show that from the four indicators it has not been able to achieve 100%. In addition, there are three clusters produced, namely PTKIN is very ready, ready, and not ready to go to World Class University (WCU). PTKIN need hard work in each indicator to be an international standard

The Efficacy of the Strategy Planning Process Criteria based on the Fuzzy Analytical Hierarchy Process

This study investigated the strategic planning procedure used by the University of Jeddah to determine which of its efficacy criteria are the most significant for future development. A university's performance is founded on its ability to capitalize on its specialization and set of skills obtained through meticulous planning and development and involves setting goals using analysis tools to compare options and prioritize constructs. Evaluation approaches to strategic planning lack adaptability and durability. Thus, a high-level deductive instrument that aggregates trade-offs and prioritizes the most essential aspects is needed. This study used the Fuzzy Analytical Hierarchical Procedure (FAHP) to examine whether the University of Jeddah's strategy formulation process improves strategy and planning. This study defined the objectives and criteria, established pairwise comparisons based on the owners of the strategic plan and the faculty and administration questionnaire responses, assigned weights to each criterion, verified their consistency, and ranked them in importance order. This study showed that FAHP can help groups make strategic planning decisions in universities.

Democratizing accounting technologies: A case of a performance evaluation system for academics

AbstractThis paper explores how a country's constitutionally imposed democracy in an academic performance evaluation system was designed and practiced. Building upon agonistic democracy and deliberative democracy perspectives, a qualitative inductive case study in a Vietnamese public university involved 52 interviews, direct observations, and the analysis of archival documents. The findings revealed three dimensions of democracy in the university's performance evaluation system, namely, democratic context, democratic discourse, and democratic outcomes. The university enforced democracy in its performance evaluation system for academics in line with the country's constitutional obligation. In such an explicit democratic context, there happened democratic discourse (debating academics’ performance in public forums) and implicit discourse (informal social interactions). The outcome of this democracy at the practice level resulted from temporary consensus supported by shared cultural values within the country's socio‐political context with an understanding that it will change as with any change in the macro or micro contexts. These findings contribute to the literature by providing insights into how individuals pursue democracy in an accounting tool legally built to promote democracy through their multiple voices and collective wisdom. Thus, democratizing accounting technologies and processes, such as an academic performance evaluation system, can effectively promote democracy in multi‐cultural workplaces across the globe.

Secure Storage and Certificate Verification System Using BlockChain

Abstract: Over the years there has been a great need for quick and easy ways to verify your score/certificate to reduce certificate level or forgery and relieve stress as well as save time on certificate verification which today is done manually what for Your employer or whoever applies need to come or send a delegate to the school to verify a specific certificate, some employers have never done this and it has resulted in the acceptance of a fake The system can be implemented as a standalone website (recommended) or integrated into an existing official institution website. The aim of this study is to design an online certificate examination system based on the university's performance examination procedure.

Promotion of universities in the rankings as a result of improving management efficiency

Introduction. Nowadays, one of the assessments of the universities effectiveness is their positions in various rankings (top-lists). Therefore, it is relevant for higher education organizations to get and advance in national and international rankings. The purpose of this particular study is to increase the efficiency of the functioning of the university through the use of scientifically sound management decisions Materials and methods. The research materials were data on the number of publications in the databases of WoS/ Scopus, RSCI and the number of scientific and pedagogical workers of fifty universities included in the TOP-50 of the well-known private rating of scientific activity in Russia for the period from 2017 to 2021. Methods of mathematical and simulation modeling, methods of descriptive statistics and comparative data analysis were used in the study Results of the study. As a part of the study of one well-known national Russian universities rankings for research activities, a methodology was proposed for predicting the places of universities in the ranking based on modeling the dynamics of publication activity. Therefore, the predictive estimates of indicators and places in the ranking were obtained for sixteen universities from the TOP-50. As a result, it was revealed that more than 50% of the reviewed universities have reached the III stage of scientific maturity (saturation stage) and function at the limit of their capabilities in terms of the number of annual publications. As an example, the results of medium-term forecasting of places in the ranking of scientific activity for 16 universities from the TOP-50 and Petrozavodsk State University (which is in the second hundred of the ranking) were obtained. Projects of management solutions have been formed that allow a university, not included in the TOP-50, to get into this range for a limited time. The proposed projects of management decisions are proposed to be achieved through the involvement in the publication activities of NPOs that do not have highly rated publications, but actively present the results of their research in Russian publications included in the RSCI and the Higher Attestation Commission. Discussion and conclusion. The authors of the study proposed a methodology for predicting the places of universities in the ranking. They also described an approach to the promotion of the university in the ranking by improving the values of its own indicators, which allows you to determine the control parameters and their limit values, taking into account existing constraints (time, financial, productive, organizational). A variant of drawing up an ordinal scale of productive capabilities of employees is presented, which may form the basis of recommendations for making managerial decisions to increase the university's performance targets. From a practical point of view, the presented results can be useful to the administration of the university for the analysis and management of performance indicators in order to promote the university in the rankings by increasing its own efficiency of functioning.

Is human and financial investment in Chinese universities effective?

To obtain high-quality human resources and to gain advantages in the context of global competition, countries are constantly promoting the development of higher education. Enormous human and financial resources were invested in this “battle”. However, the “inputs” consumed by universities are largely ignored. A major issue, evaluating how well a country's universities make use of input resources in their output path, is of economic and social significance. The focus of this study is to embed the concept of capacity utilization in education and to assess the university's performance. We construct an attainable output-oriented capacity utilization measurement model by taking into account the heterogeneity of the region. According to the usage of the input, we divide the decision making units into four areas and identify the causes of inefficiency. Thus, the methodology proposed in this study provides policymakers an applicable tool on differences in educational inputs across regions. To illustrate the method, we conduct an empirical analysis using data from 54 universities directly under the Ministry of Education in China.

SOCIAL ROLE OF THE UNIVERSITY: ITS RELEVANCE AND MODERN CHALLENGES

Urgency of the research. It is well known that a university has three main functions: providing education, developing science, and supporting the community. But social changes in the world have changed the role of the university. Its social role is growing in diversity and complexity. In a knowledge-based society, the public has high expectations of the university's performance and impact. Its traditional roles are no longer valid. This change in the role of the university is reflected not only in the way knowledge is produced, which has become more transdisciplinary and applied, but also in the active involvement of different institutional spheres, universities, firms, government and end users, creating new hybrid spheres to manage innovation dynamics. Target setting. The system of higher education in modern Ukraine is undergoing significant reforms and modernization, which are caused by many factors, including the war to the greatest extent. It is quite difficult to assess the prospects for the qualitative results of the program of education renovation in Ukraine, as well as the changes that have created the current conditions. The statement of basic materials. Despite the established aspects of the role of the classical university, the article considers topical issues and consequences caused by the social needs and challenges of today.

University Social Responsibility and performance: the role of service quality, reputation, student satisfaction and trust.

ABSTRACT This research examines the impact of University Social Responsibility (USR) on University Performance (UP) through mediating role of service quality, student satisfaction, university reputation, and student trust. Data were collected from a sample of 586 university students from Pakistan and 311 university students from China. Universities in Pakistan revealed that USR has a significant and positive impact on UP. However, this relationship was found to be insignificant in China. The findings from the overall sample revealed a significant and positive influence of USR on the intervening variables. Except for student trust in Pakistan, and student satisfaction in China, all the other constructs in the sample from Pakistan, China, and the overall sample were found to have a significant intervening role in the relationship between USR and UP. There is little research on the relationship and mechanism of impact of USR on UP.

The Influence of Online Learning Competency, Adaptability And Lecturer's Job Satisfaction on The Performance of Politeknik Negeri Medan Lecturer

Restrictions on physical contact during the COVID-19 pandemic have resulted in the government implementing a work from home (WFH) program. Education is one of the areas affected by the Covid-19 pandemic. As a result of these changes, universities must change the performance of lecturers in carrying out the Tri Dharma of higher education. Lecturer performance is one of the determining factors for the success of the teaching and learning process in universities. It can be said that if the lecturer's performance is good, the university's performance will also be good. The purpose of this study was to determine and analyze the effect of online learning competence, adaptability and job satisfaction on the performance of lecturers at the Politeknik Negeri Medan. The research method used is a quantitative method. The place of this research was carried out at the Politeknik Negeri Medan, North Sumatra. The population in this study were all permanent lecturers at the Medan State Polytechnic, amounting to 338 people, where to determine the sample, the researchers used the Slovin formula to obtain 78 people. Data obtained through primary data and secondary data. The results of the study at the significance level of = 5% (0.05) showed that through the results of the t-test it was proven that online learning competence, adaptability and job satisfaction had a positive and significant effect on the performance of Politeknik Negeri Medan lecturers. The F-test results show that online learning competence, adaptability and job satisfaction simultaneously have a significant effect on the performance of lecturers at the Politeknik Negeri Medan. And from the results of this study,

Knowledge Asset Metrics in The Public University

Higher education faces various challenges in sustaining its operations in the global business environment. In line with the resource-based view (RBV), higher education must use its resources, particularly its knowledge assets, to develop a competitive pursuit of university performance. This study aims to assess knowledge assets and their contribution to a university's performance. The respondent of the survey comprises academic administrators of Malaysian public universities. The findings indicate that most respondents believe their university supports all three knowledge assets: human capital, relational capital, and structural capital. Besides that, the respondents believed that their university’s performance was well established on the four dimensions: finance, customer, internal process, and learning growth. This study offers a model to measure knowledge assets from the public university perspective. The study highlights the importance of knowledge assets towards public university performance which eventually supports leaders in strategizing these resources to enhance the efficiency of public university management.

The administrative efficiency of the faculties of physical education and sports sciences in the Kurdistan Region - Iraq Using total quality standards

The importance of this study lies in the topic it deals with, its modernity in the educational administrative field and related to the philosophy of total quality management, and the effectiveness of its application in the field of sports management. Especially in the faculties of physical education and sports sciences. The research problem was to estimate and know the degree of effectiveness of the college's performance using the college's total quality standards. The aim of the research is to know the effectiveness of the performance of the college’s performance using the quality standards when managing the college. The human field included: (Dean of the College, Associate Dean, heads of branches and officials of administrative units) of the College. The descriptive approach was used, which is concerned with describing the various aspects of total quality management and for its relevance with the research procedures. As for the research sample, it was deliberately selected and made up of (the dean of the college, the assistant dean, heads of branches and officials of administrative units) of the College of Physical Education and Sports Sciences / Salah al-Din University - Erbil. (42) individuals. To complete the research, the research used the following tools: 1- Scientific sources. 2- A questionnaire form. In this regard, a questionnaire was used for the study (Al-Osaili, Raja Zuhair, 2007) to suit its axes and paragraphs and the nature of this study after presenting it to the experts to find out its adaptation to the environment in which the research is applied. The research reached several conclusions, including: - The efficiency of the administrative body in the College of Physical Education and Sports Sciences / University of Salah al-Din - Erbil - Iraq, is good in terms of planning, method of performing exams, creating an appropriate organizational climate, developing educational means and teaching methods, and changing and developing curricula. - The efficiency of the administrative body in the College of Physical Education and Sports Sciences / University of Salah al-Din - Erbil - Iraq in using information technology is not at the level required to develop the educational performance of the college. The research recommended several recommendations, including: Adopting comprehensive quality standards in the college administration in order to improve its performance level. The college administration adopts the use of modern information and communication technology in planning

The impacts of knowledge management enablers and knowledge management processes on university performance in Vietnam

ABSTRACT Despite the abundance of literature on university performance (UP), few studies have examined the impacts of knowledge management (KM) enablers and KM processes on UP. This study introduces a model explaining the variance in UP, including KM enablers, which include organisational enablers (OEs) and personal enablers (PEs) as indirect determinants, and KM processes as direct determinants. Data from 296 Vietnamese university lecturers and managerial staff indicated that KM processes mediate the link between KM and UP. However, OEs and PEs had unequal impacts on KM processes. Of the three OE components, organisational rewards and culture had a direct impact on KM, while organisational leadership had an indirect impact through the two other processes. Of the two PE components, knowledge self-efficacy had a significant influence on KM. The findings indicate ways for Vietnamese universities to enhance performance and thus develop sustainably.

The Student's Perception of Marketing Strategies and the Impact on the University's Performance

The Student's Perception of Marketing Strategies and the Impact on the University's Performance

The influence of human, organizational and relational capital of universities on their performance: a developing economy perspective

PurposeOne in every four graduates of the world will be the product of Indian higher education system by the year 2030 as per a report issued by the FICCI (Federation of Indian Chambers of Commerce and Industry) in 2015. This brings out the growing significance of higher education sector and purpose of the study. The present study tries to explore the relationship between intellectual capital of universities and their performance.Design/methodology/approachStructural equation modeling (SEM) was applied on the dataset of 590 respondents, and the suggested model reiterate that human capital, organizational capital and relational capital have a significant influence on a university's performance.FindingsHuman capital, organizational capital and relational capital have a significant influence on a university's performance. The study strongly recommends that factors like research facilitation, quality of work life, knowledge sharing, industry academia relationship and information disclosure have a strong influence on performance.Originality/valueNot just India, but policymakers across Brazil, Russia, India, China and South Africa (BRICS) can strategize around intellectual capital to give a push to the fast-growing higher education sector.

Familiar communication and academic performance incollege students

Este artículo muestra los resultados de un estudio acerca de la relación comunicación familiar y desempeño académico en estudiantes universitarios, con el objetivo de formular una teoría de la comunicación social y un modelo pedagógico con valor en la competencia comunicacional para el desarrollo sociocultural en el Caribe Colombiano. El estudio examinó los resultados del análisis categorial. :comunicación familiar en la enseñanza–aprendizaje; factores personales, sociales e institucionales implicados en el desempeño académico; ámbito universitario; comportamiento y expectativas de la familia; e interacción entre educación, universidad, familia y sociedad a partir de un procedimiento metodológico interpretativo generado a través de grupos de discusión conformado por estudiantes y padres de familia, y entrevistas a profesores y expertos de programas académicos de la Universidad del Sinú de Montería, Colombia. La comprensión de los elementos del proceso comunicativo de la base teórica fundamentada junto con la discusión- interpretación y el análisis reflexivo de las unidades hermenéuticas comprueban un proceso de comprensión entre comunicación familiar, desempeño académico y desarrollo sociocultural.

The Impact of the TPS System Application on Increasing Higher Education Institutions Performance Efficiency Case study: Luminus Technical University College

This study aimed to examine the extent to which the TPS model can be applied and used to improve and increase Luminus Technical University College's performance efficiency as one of Jordanian higher education institutions. To achieve this goal, a questionnaire was prepared according to study objectives and hypotheses. The study population consisted of academics, managers, departments heads, and technicians at Luminus Technical University College. A random sample consisting of 150 respondents was selected. The study used the descriptive-analytical approach. The study concluded that there is a possibility to implement the TPS model to improve performance efficiency at Luminus Technical University College. The study recommended that Jordanian higher education institutions have to pay attention to using and implementing the TPS model due to its impact on improving performance efficiency at Luminus Technical University College and similar colleges in the Jordanian higher education environment.