The order-of-addition (OofA) experiment involves arranging components in a specific order to optimize a certain objective, which is attracting a great deal of attention in many disciplines, especially in the areas of biochemistry, scheduling, and engineering. Recent studies have highlighted its significance, and notable works have aimed to address NP-hard OofA problems from a statistical perspective. However, solving OofA problems presents challenges due to their complex nature and the presence of uncertainty, such as scheduling problems with uncertain processing times. These uncertainties affect processing times, which are not known with certainty in advance. They introduce heteroscedasticity into OofA experiments, where different orders result in varying dispersions. To address these challenges, a unified framework is proposed to analyze scheduling problems without making specific assumptions about the distribution of these certainties. It encompasses model development and optimization, encapsulating existing homoscedastic studies (where different orders produce the same dispersion value) as a specific instance. For heteroscedastic cases, a dual response optimization within an uncertainty set is proposed, aiming to minimize the dispersion of response while keeping the location of response with a predefined target value. However, solving the proposed non-linear minimax optimization is rather challenging. An equivalent optimization formulation with low computational cost is proposed for solving such a challenging problem. Theoretical supports are established to ensure the tractability of the proposed method. Simulation studies are conducted to demonstrate the effectiveness of the proposed approach. With its solid theoretical support, ease of implementation, and ability to find an optimal order, the proposed approach offers a practical and competitive solution to solving general order-of-addition problems.
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