A comprehensive study concerning the phase formation mechanism and growth/dissolution kinetics of sodium tungsten bronze crystals during the electrolysis of a 0.8Na2WO4-0.2WO3 melt was carried out. The regularities of deposit formation on a Pt(111) working electrode were investigated experimentally using cyclic voltammetry, chronoamperometry, scanning electron microscopy, and X-ray diffraction analysis. Models have been developed to calculate the current response during the formation, growth and dissolution of a two-phase deposit consisting of NaxWO3 and metallic tungsten or two oxide tungsten bronzes with different sodium content. These models consider mass transfer to the electrode and nuclei; chemical and electrochemical reactions with the participation of polytungstate ions, Na+, Na0, and O2-; as well as the ohmic drop effect. The approach was proposed to describe the dissolution of an NaxWO3 crystal with a nonuniform sodium distribution. The fitting of cyclic voltammograms was performed using the Levenberg-Marquardt algorithm. The NaxWO3 formation/growth/dissolution mechanism was determined. Concentration profiles and diffusion coefficients of [WnO3n]-, reaction rate constants, number density of nuclei, and time dependencies of crystal size were calculated. The proposed approaches and models can be used in other systems for the cyclic voltammogram analysis and study of the mechanism and kinetics of electrode processes complicated by phase formation; parallel and sequential electrochemical and chemical reactions; as well as the formation of a deposit characterized by a nonuniform phase and/or chemical composition.