Trust Information Research Articles

Should automated vehicles communicate their state or intent? Effects of eHMI activations and non-activations on pedestrians’ trust formation and crossing behavior

AbstractIn recent years, there has been a debate on whether automated vehicles (AVs) should be equipped with novel external human–machine interfaces (eHMIs). Many studies have demonstrated how eHMIs influence pedestrians’ attitudes (e.g., trust in AVs) and behavior when they activate (e.g., encourage crossing by lighting up). However, very little attention has been paid to their effects when they do not activate (e.g., discourage crossing by not lighting up). We conducted a video-based laboratory study with a mixed design to explore the potential of two different eHMI messages to facilitate pedestrian-AV interactions by means of activating or not activating. Our participants watched videos of an approaching AV equipped with either a state eHMI (“I am braking”) or intent eHMI (“I intend to yield to you”) from the perspective of a pedestrian about to cross the road. They indicated when they would initiate crossing and repeatedly rated their trust in the AV. Our results show that the activation of both the state and intent eHMI was effective in communicating the AV’s intent to yield and both eHMIs drew attention to a failure to yield when they did not activate. However, the two eHMIs differed in their potential to mislead pedestrians, as decelerations accompanied by the activation of the state eHMI were repeatedly misinterpreted as an intention to yield. Despite this, user experience ratings did not differ between the eHMIs. Following a failure to yield, trust declined sharply. In subsequent trials, crossing behavior recovered quickly, while trust took longer to recover.

Political trust formation during the COVID-19 pandemic in Germany: The combined role of partisanship and evaluations of containment measures

ABSTRACT The outbreak of the COVID-19 pandemic triggered short-term ‘rally around the flag’ effects in various countries across Europe. Limited amount of research has examined its decline. This article aims to explore what role individual partisanship and evaluations of containment measures played in explaining levels of political trust in Germany over a one-year course of the pandemic. By employing OLS and FE regressions in a three-wave panel survey, I find a sharp decline in political trust after the second survey wave which hints to a breakdown of political trust formation into two phases. The trend analysis indicates that threat perceptions of the impact of containment measures on German society – but not on individuals – increasingly eroded trust in politics across various subgroups of respondents as the partisan trust gap narrowed over time.

ПРАВОВИЙ НІГІЛІЗМ У ПРОЦЕСАХ ЇХ СОЦІАЛІЗАЦІЇ В УКРАЇНІ У 1920-ті рр.

The article reveals the issues of adolescents’ legal nihilism and socialization in Ukraine during the 1920s. The reasons for the formation of adolescents’ legal nihilism during the period under study are described. They are political changes in the country, changes in the traditional system of social organization, introduction of anti-religious policy, economic crisis caused by war, revolution and famine, unemployment, low earnings of the population and violations of labour protection conditions, including among teenagers, a class approach to education, increasing crime, homelessness and other socio-economic problems. The main driving mechanisms of the formation of the younger generation’s legal values are determined in terms of the role of the Bolshevik government and non-conformist organizations in Ukraine during the 1920s. The main fundamental nihilistic conflicts and contradictions among adolescents are determined. The types of children’s institutions that fought against child homelessness and nihilism are revealed. They are orphanages, schools-communes, institutions for defective children, shelters, children’s distribution centres, institutions of forced education, children’s legal consultations, commissions for juvenile affairs, children’s inspections, etc. The specific features of the prevention of legal nihilism on the way to adolescents’ socialization during the studied period are characterized. They are: the development of school education; establishment of a network of children’s institutions; creation of youth and adolescent culture in antisocial groups (groups of deviant teenagers) and prosocial groups (school, pioneer and Komsomol organizations). The significance of A. S. Makarenko’s ideas regarding the fight against child homelessness and delinquency is revealed. These ideas include adolescents’ education at labour faculties, labour education, aesthetic education, the formation of mutual responsibility and trust between adolescents, their return to a quality life, etc.). Key words: adolescents, legal nihilism, prevention, socialization, children’s institutions.

Development and Refinement of a Chatbot for Birthing Individuals and Newborn Caregivers: Mixed Methods Study.

The 42 days after delivery ("fourth trimester") are a high-risk period for birthing individuals and newborns, especially those who are racially and ethnically marginalized due to structural racism. To fill a gap in the critical "fourth trimester," we developed 2 ruled-based chatbots-one for birthing individuals and one for newborn caregivers-that provided trusted information about postbirth warning signs and newborn care and connected patients with health care providers. A total of 4370 individuals received the newborn chatbot outreach between September 1, 2022, and December 31, 2023, and 3497 individuals received the postpartum chatbot outreach between November 16, 2022, and December 31, 2023. We conducted surveys and interviews in English and Spanish to understand the acceptability and usability of the chatbot and identify areas for improvement. We sampled from hospital discharge lists that distributed the chatbot, stratified by prenatal care location, age, type of insurance, and racial and ethnic group. We analyzed quantitative results using descriptive analyses in SPSS (IBM Corp) and qualitative results using deductive coding in Dedoose (SocioCultural Research Consultants). Overall, 2748 (63%) individuals opened the newborn chatbot messaging, and 2244 (64%) individuals opened the postpartum chatbot messaging. A total of 100 patients engaged with the chatbot and provided survey feedback; of those, 40% (n=40) identified as Black, 27% (n=27) identified as Hispanic/Latina, and 18% (n=18) completed the survey in Spanish. Payer distribution was 55% (n=55) for individuals with public insurance, 39% (n=39) for those with commercial insurance, and 2% (n=2) for uninsured individuals. The majority of surveyed participants indicated that chatbot messaging was timely and easy to use (n=80, 80%) and found the reminders to schedule the newborn visit (n=59, 59%) and postpartum visit (n=66, 66%) useful. Across 23 interviews (n=14, 61% Black; n=4, 17% Hispanic/Latina; n=2, 9% in Spanish; n=11, 48% public insurance), 78% (n=18) of interviewees engaged with the chatbot. Interviewees provided positive feedback on usability and content and recommendations for improving the outreach messages. Chatbots are a promising strategy to reach birthing individuals and newborn caregivers with information about postpartum recovery and newborn care, but intentional outreach and engagement strategies are needed to optimize interaction. Future work should measure the chatbot's impact on health outcomes and reduce disparities.

Banking System of the Russian Federation: Theoretical and Practical Issues of Ensuring the financial Sovereignty of the State

This work is devoted to two main issues: understanding the category of “sovereignty” and the role of the banking system in ensuring the financial sovereignty of Russia. Based on the analysis of doctrinal sources, including past historical eras, sovereignty is considered not only as a constitutional and legal institution, but as a general legal institution as a whole. The types of sovereignty presented in the literature are examined and the question is raised about the need to achieve terminological certainty, a conclusion is made about the possibility of the existence of only such an integral part of state sovereignty as economic, including financial sovereignty, which is understood as the financial security of the state from external and internal threats. The issues of ensuring financial sovereignty in relation to the functioning of the Russian banking system are explored. It is proposed to enshrine financial sovereignty in legislation as a principle — a norm of the banking system. It is stated that the condition for ensuring financial sovereignty is the resolution of a number of internal problems, which include the formation of trust in the banking system, financial fraud, and unfair practices. Important issues are building an effective banking system and systematizing banking legislation.

ANALYSING DETERMINANTS OF HOUSEHOLD BROILER CHICKEN MEAT PURCHASES AMIDST SOCIAL-MEDIA MISINFORMATION: A TOBIT STUDY

The Indian poultry sector significantly boosts GDP. It is grown at 8-10% annually, reaching $22.97 billion in 2022, expected to hit $41.94 billion (10.18% CAGR) from 2023 to 2028. Social media misinformation adversely affected the broiler sector, lowering prices and consumption. Using the Tobit Model, this study analysed Indian households' broiler chicken purchases during misinformation. Data on demographics, socioeconomics, and monthly consumption of chicken meat was collected from 503 respondents and analysed. On average, men favoured broiler chicken, while women preferred native chicken. The potential impact of social media misinformation on women's choices and the influence on households with senior citizens, which consumed significantly less quantity compared to their counterparts, remained intriguing. Unexpectedly, households with better incomes and more education purchased less broiler meat. Marital status, place of residence, cohabitation, and presence of children did not significantly affect the outcome. Muslim families purchased more broiler chicken meat, and larger households consumed more. Consumption frequency was important, with daily and alternate-day customers making larger purchases. Purchases of broiler meat were negatively impacted by the consumption of country chicken. Amidst social media misinformation, while a slight adverse impact on household broiler consumption may have occurred, it's notable that a significant portion of households (97.20%) continued to purchase broiler chicken meat, exhibiting the potential effectiveness of media-driven interventions in mitigating the impact of misinformation and reiterated the persistent favourability for broiler chicken as a dietary protein choice within the larger consumer demographic. The Indian poultry industry is vital for food security and economic growth, making it imperative to address social media-induced panic. Transparency, trust, and accurate information transmission are essential. In order to effectively handle market challenges, stakeholders need to take into account factors like demography and dietary preferences that impact consumer behaviour.

The power of social media influencers: unveiling the impact on consumers’ impulse buying behaviour

This study investigates the role of communication factors in influencer marketing communication in influencing trust in influencer’s branded posts, subsequently impacting the urge to buy impulsively (UBI). In addition, the study also examines the role of persuasion knowledge as a moderator and product affection as a mediator in the relationship between trust and UBI. The study integrates signalling theory and (SOR) framework to develop a model to be tested through SEM. Results of the data of 481 followers of the influencers unveiled that the credibility of the communication factors plays an essential role in developing trust in influencers ‘posts, which ultimately induces UBI. Product affection mediates the relationship between trust and UBI and people with low levels of persuasion knowledge were found to have more chances of developing UBI. This study provides valuable insights to the markets and advertisers, enabling them to understand the importance of the credibility of the influencer marketing communication factors, which result in favourable consumer attitudinal and behavioural outcomes. Additionally, it addresses the existing knowledge gap concerning the factors that precede trust formation and examines their subsequent influence on UBI.

Healthcare professionals’ cross-organizational access to electronic health records: A scoping review

BackgroundCross-organizational access to shared electronic health records can enhance integrated, people-centered health services. However, a gap remains between these potential benefits and the limited support currently offered by electronic health records. The Valkyrie research project aims to bridge this gap by developing a technical prototype of an architecture to promote healthcare service coordination. ObjectiveTo inform the Valkyrie project, we aimed to evaluate approaches for healthcare professionals’ access to electronic health records across healthcare providers and identify factors influencing the success and failure of these approaches. Materials and methodsUsing the Joanna Briggs Institute guidance for scoping reviews, searches were conducted in six research databases and grey literature, without limitations on year or language. Papers selected for full-text review were analyzed, and data was extracted using standardized forms that reflected the population, concept, and context framework and the categorization model used in the qualitative analysis of the barriers and facilitators reported in the included papers. ResultsAmong the 290 identified papers, five were deemed eligible for full-text review. The included papers were heterogeneous in country, year of publication, study setting, implementation level, and access approaches to electronic health records, highlighting various techniques, from federated to centralized, for accessing shared electronic health records. Discussion and conclusionThe review did not identify one single superior access approach. However, a hybrid approach incorporating components from the different approaches combined with emerging technologies may benefit the Valkyrie project. The key facilitators were identified as improved information quality and flexible and easy access. In contrast, lack of trust and poor information quality were significant barriers to successful cross-organizational access to electronic health records. Future research should explore alternative access approaches, considering information quality, user training, and collegial trust across healthcare providers.

Expectations and needs of gynecological cancer survivors at the end of primary cancer treatment: A convergent mixed methods study.

Gynecological cancer (GC) survivors desire holistic, person-centred, supportive care interventions to address their unmet needs after treatment. The development of such interventions requires an understanding of both the expectations and needs of GC survivors. The purpose of this study was to understand GC survivors' expectations and needs for post treatment, and to consider how their expectations and needs converge and diverge to inform care. A convergent mixed-methods design (QUAL+quant) was used. Qualitative data were collected via 1:1 telephone interviews. Quantitative data were collected using the Cancer Survivors' Unmet Needs measure. Twenty-four individuals participated. Survivors' expectations for interventions after treatment included the implementation and outcomes of interventions and were grouped into two themes: Wrestling the unknown and Trusted information strengthens capacity. The most common unmet needs were related to existential survivorship. However, mixed-methods analysis revealed participants primarily expected to have their informational needs met in post-treatment interventions. Study findings illuminate GC survivors' expectations and needs after treatment, and the importance of analyzing both when planning and providing care. Clinicians may use these findings to develop and refine interventions to address unmet needs of GC survivors.

사회적 자본을 중심으로 찾아본 스마트도시 리빙랩의 성공 요인 분석

In the era of the Fourth Industrial Revolution, modern society is evolving beyond an information society into a hyperconnected society, with the advancement of technology leading to the development of smart cities. According to Cohen (2015), the direction of smart city evolution is shifting from a technology-driven approach to a citizen co-creation model, and living labs play a crucial role in this transition. The objective of this study is to empirically analyze the success factors of living labs in smart cities using the citizen co-creation approach, focusing on social capital. Social capital is measured by variables such as interest, networks, trust, and norms, while the success factors of living labs are analyzed through variables like communication, democracy (conflict acceptance), and open innovation. The analysis results showed that, among the success factors of living labs, communication was positively influenced by trust, norms, and networks, with trust having the greatest impact. Democracy (conflict acceptance) was positively influenced by norms and interest, while open innovation was positively influenced by norms and interest as well. This study concludes that the formation of social capital is crucial for the success of living labs in smart cities following the citizen co-creation model. In particular, the formation of trust among neighbors, colleagues, national and local governments is vital. Additionally, adherence to laws, regulations, and community agreements, as well as interest in various local events and policies, are essential. Based on these findings, this study suggests that while smart cities may have originated from technology, they must ultimately be pursued based on people-centered participation, interest, and trust for sustainable development.

Blockchain for sustainable consumption: an affordance and consumer value-based view

PurposeThere is little empirical evidence on how blockchain affordances may encourage consumers to make sustainable choices. Thus, this paper examines how blockchain affordances affect consumers’ sustainable consumption.Design/methodology/approachWe focus on three blockchain affordances: transparency, traceability, and immutability in this paper. By integrating the affordance lens and theory of consumption values (TCV), we develop a research model wherein we posit that blockchain affordances influence several consumption values, which then affect consumers’ intention to purchase sustainable products. In the study, we designed a scenario and user interface for a novel blockchain-based app for sustainable consumption in the context of the fashion industry and surveyed 295 European consumers to examine the study’s research model. We then analyzed the collected data using the partial least squares technique.FindingsThe results show that blockchain affordances positively affect consumption values, including efficiency, social impression, trust, and sustainability information clarity. In turn, these values influence the consumers’ purchase intention of sustainable products. Additionally, our post hoc analysis shows that these consumption values fully mediate the effect of blockchain affordances on consumers’ purchase intention, where trust and sustainability information clarity is found to have a higher impact.Originality/valueEmpirical research studies focusing on understanding blockchain’s effect on sustainable consumption values have been limited in prior literature. This study, drawing on the affordance lens, proposes distinct blockchain affordances and empirically validates their impact on consumers’ sustainable purchase intention. By integrating TCV, it highlights the mediating mechanism that drives blockchain’s impact on consumers’ purchase intention. We empirically identify the values that mediate the effects of blockchain affordances on consumers’ purchase intention; further, we discuss implications for research and practice based on the study findings.

Универсальный социальный механизм формирования доверия: структура и подходы к внедрению

The article presents an analysis of approaches to studying the effectiveness of social mechanisms for the trust formation (economic, pedagogical, managerial approaches). The aim of the study was the formation of the author’s approach to trust management through investigation of criteria for assessing effectiveness of social mechanisms for forming trust, as well as their description for the development of the universal social mecha-nism applicable to sociological research on the topic of trust. To achieve this goal, the following tasks were ad-dressed: defining criteria for assessing trust, analyzing the results and developing structural, systemic and pro-cess-functional approaches to the formation and implementation of the universal social mechanism for form-ing of trust. General scientific methods of cognition such as analysis and synthesis, induction and deduction, and the method of comparison were employed. A comprehensive approach to studying the problem was ap-plied. A system of criteria was defined for assessing effectiveness of social mechanisms for forming trust.

FEATURES OF DOMESTIC AND FOREIGN CRITERIA AND INDICATORS FOR EVALUATING THE EFFECTIVENESS OF SOCIAL MECHANISMS FOR BUILDING TRUST IN ECONOMIC RELATIONS (USING THE EXAMPLE OF THE DISCOURSE OF INTERNATIONAL FORUMS AND STATEMENTS BY TOP OFFICIALS OF STATES)

The purpose of the study. The article discusses indicators and indicators that determine the effectiveness of social mechanisms for building trust in economic relations, within the framework of research “Social mechanisms for building trust in transforming economic relations”. At the beginning of the work, the principles, rules and tools for building trust relations in the economy are considered on the example of the discourse of international forums and statements by top officials of states. At the same time, it is noted that in domestic politics, top officials of states recommend managers to use digital technologies to build trust, for example, during the electoral process. The criteria and indicators of trust in economic relations are analyzed, which stimulates the economic development of society, improves the interaction of market participants and contributes to the general well-being of society. As various studies show, today the following general criteria of trust can be distinguished in domestic and foreign practice: reliability of an individual, organization, state; the development of the individual and the organization; the absence of deception; goodwill; understanding and respect for the feelings of partners; fulfillment of promises for further cooperation. Conclusions. Based on the conducted research, the criteria and indicators that determine the features of trust formation in economic relations have been identified. The authors conclude that in an unstable and nonlinearly expanding society, a universal way to assess the effectiveness of trust-building mechanisms is necessary. As such a method, a universal technology can be proposed, which is implemented at the institutional and personalistic levels and involves considering criteria and indicators formed at the intersection of information-reflective, value-normative, communication-interpretative and activity mechanisms in one social field.

Investor relations and corporate governance in the global energy sector: A theoretical review of best practices and their application in emerging economies

Investor relations and corporate governance are critical components in ensuring the sustainable development and operational efficiency of companies within the global energy sector. This theoretical review explores the best practices in investor relations and corporate governance, particularly focusing on their application within emerging economies. The global energy sector is highly capital-intensive, requiring robust governance structures to manage risks, ensure transparency, and align the interests of stakeholders. Effective investor relations strategies foster trust, provide timely and accurate information, and enhance shareholder engagement, all of which are essential for securing long-term investments in energy projects. Corporate governance, on the other hand, ensures accountability, compliance with regulatory frameworks, and ethical management practices. The review highlights best practices in corporate governance, including the establishment of independent boards, strong leadership, risk management frameworks, and the importance of environmental, social, and governance (ESG) criteria in decision-making processes. In terms of investor relations, strategies such as proactive communication, regular financial disclosures, and engagement with both institutional and retail investors are identified as key to maintaining investor confidence. In emerging economies, where energy needs are rapidly increasing, the application of these best practices presents both challenges and opportunities. Regulatory frameworks in these regions are often evolving, and companies must navigate complex political and economic environments while adhering to global standards. This review discusses how emerging markets can benefit from adopting globally recognized governance and investor relations practices to attract foreign investment and foster sustainable energy development. The theoretical insights presented offer a comprehensive understanding of the interplay between investor relations and corporate governance in the energy sector. Additionally, this review underscores the importance of adaptability and innovation in applying these best practices to the unique contexts of emerging economies.. Keywords: Investor Relations, Corporate Governance, Global Energy Sector, Emerging Economies, Best Practices, ESG Criteria, Stakeholder Engagement, Transparency, Risk Management, Sustainable Energy Development.

Epistemic Injustice in Generative AI

This paper investigates how generative AI can potentially undermine the integrity of collective knowledge and the processes we rely on to acquire, assess, and trust information, posing a significant threat to our knowledge ecosystem and democratic discourse. Grounded in social and political philosophy, we introduce the concept of generative algorithmic epistemic injustice. We identify four key dimensions of this phenomenon: amplified and manipulative testimonial injustice, along with hermeneutical ignorance and access injustice. We illustrate each dimension with real-world examples that reveal how generative AI can produce or amplify misinformation, perpetuate representational harm, and create epistemic inequities, particularly in multilingual contexts. By highlighting these injustices, we aim to inform the development of epistemically just generative AI systems, proposing strategies for resistance, system design principles, and two approaches that leverage generative AI to foster a more equitable information ecosystem, thereby safeguarding democratic values and the integrity of knowledge production.

Examining the impact of personalization and carefulness in AI-generated health advice: Trust, adoption, and insights in online healthcare consultations experiments

Artificial intelligence (AI) technologies, exemplified by health chatbots, are transforming the healthcare industry. Their widespread application has the potential to enhance decision-making efficiency, improve the quality of healthcare services, and reduce medical costs. While there is ongoing discussion about the opportunities and challenges brought by AI, more needs to be known about the public's attitude towards its use in the healthcare domain. Understanding public attitudes can help policymakers better grasp their needs and involve them in making decisions that benefit both technological development and social welfare. Therefore, this study presents evidence from two between-subjects experiments. This study aims to compare the public's adoption and trust levels in health advice provided by human vs. AI doctors and explore the potential effects of personalization and carefulness on the public's attitudes. Experimental designs adopt a trust-centered, cognitively and emotionally balanced perspective to study the public's intention to adopt AI. In Experiment 1, the experimental conditions involve the types of decision-makers providing online consultation advice, either AI or human doctors. In Experiment 2, the experimental conditions involve varying levels of perceived personalization and carefulness (high vs. low). A total of 734 participants took part in the study. They were randomly assigned to one of the intervention conditions and responded to manipulation checks after reading the materials. Using a seven-point Likert-type scale, participants rated their cognitive and emotional trust levels and intention to adopt the advice. Partial Least Squares Structural Equation Modeling (PLS-SEM) is conducted to estimate the proposed theoretical perspective. Qualitative interviews on both real-world and AI-generated treatment recommendations further enriched the understanding of public perceptions.The results show that AI-generated advice is generally slightly less trusted and adopted by the public. However, a noticeable inclination towards AI-generated advice emerges when AI demonstrates proficiency in understanding individuals' health conditions and providing empathetic consultations. Further analyses confirm the mediating influence of emotional trust between cognitive trust and adoption intention. These findings provide deeper insights into the process of adoption and trust formation. Moreover, they offer guidance to digital healthcare providers, empowering them with the knowledge to co-design AI implementation strategies that cater to the public's expectations.

Exploring differences in perceived barriers and facilitators to COVID-19 vaccine uptake and testing intention by vaccination status and testing hesitancy among rural Latino communities in Southwest Florida

ABSTRACT Background: Identifying factors impacting vaccination and testing for COVID-19 is crucial to reduce health disparities, especially for rural/agricultural, low access and high poverty Latino communities disproportionately affected by the pandemic. This study examined differences in perceived barriers and facilitators (such as values, beliefs, and concerns) to COVID-19 vaccine uptake and testing intention by vaccination status and testing hesitancy among rural Latino community members in Southwest Florida. Methods: Rural Latino community members (N = 493) completed a cross-sectional survey in Spanish (86.0%) or English (14.0%) on perceived COVID-19 vaccine/testing barriers and facilitators, as well as demographics, mental health, medical history, health perceptions, and health literacy. Results: At the time of the survey, approximately 43% of participants were unvaccinated and 46.4% were testing hesitant. Significantly more vaccinated participants acknowledged keeping their family (d = .25), community (d = .27), and themselves (d = .22) safe as facilitators to vaccination (ps < .001). Among the unvaccinated participants, the most common concerns for getting vaccinated were side effects (d = −.53) and lack of knowledge about how the vaccine works (d = −.35, ps < .001). Testing hesitant participants reported concerns including not knowing where to get tested (d = −.25, p = 0.01) and less confidence in a positive test result (d = −.40, p < 0.001). Doctors and faith leaders were ranked as the most trusted information sources across groups. In logistic regression models, vaccination was linked to age, gender, education, and protecting others, while concerns about needles and side effects reduced odds; testing was driven by education, anxiety, hope, and safety concerns. Conclusion: Promoting family and community safety may be effective facilitators influencing vaccine and testing intention in rural Latino communities. Enhanced education by trusted information sources, such as doctors and faith leaders may alleviate associated concerns. Our findings may inform actions for future pandemics. Further studies should determine the generalizability of our findings across other rural migrant communities and other vaccines.

Assessing changes in COVID-19 vaccine uptake and intentions among the Brigada Digital Latino social media audience: a repeated cross-sectional study

BackgroundU.S. Latinos experienced disproportionate COVID-19 impacts in terms of morbidity and mortality. Vaccination against COVID-19 is an important strategy for mitigating health impacts, and yet, vaccine uptake was slower among U.S. Latino adults compared to other racial/ethnic groups. Vaccine hesitancy has been a significant barrier within Latino communities, and exposure to misinformation has been associated with negative attitudes toward vaccination. While some COVID-19 mitigation efforts have included community-based outreach, few studies have explored the impact of community-based digital messaging in Spanish to counter COVID-19 misinformation, build trust, and promote vaccination. To address this gap, we conducted a one-year repeated cross-sectional study to assess changes in COVID-19 vaccine uptake, intentions, and perceived norms, as well as barriers to accessing reliable information and levels of trust in COVID-19 information sources among Latino adults exposed to Brigada Digital de Salud social media content. This culturally-tailored content disseminated on Facebook, Instagram, and X platforms was amplified by community health workers and partners, and focused on COVID-19 risk and prevention, vaccine safety and efficacy, and correcting related misinformation.ResultsStatistically significant increases in COVID-19 vaccination and intentions to vaccinate children were observed from May 2022 (wave 1) to April 2023 (wave 2). Among perceived difficulties accessing information, respondents indicated the most difficulty in judging the reliability of COVID-19 information in the media; however, a statistically significant decrease in perceived difficulty was observed between waves. With regard to trust in COVID-19 information sources, levels of trust were highest for healthcare providers in both waves, and there were statistically significant increases in trust in the FDA to ensure COVID-19 vaccine safety and trust in the federal government to ensure child COVID-19 vaccine safety at wave 2.ConclusionsSocial media messaging by trusted community-based sources shows promise as a strategy for combating health misinformation and ameliorating information access gaps for language minority populations. This digital approach represents an important tool for deploying critical information to underserved populations in public health emergency and crisis contexts, and for supporting changes in attitudes, trust, and behaviors to improve health outcomes.

Мedia Text: Communication Tactics for Building Trust

Using the activities example of journalist-podcaster, Kommersant media holding expert Daria Tsivina, the article examines communicative tactics for building trust as an media culture integral part. One of the main reasons for the article topic relevance is the transformation of the formation processes and trust manifestation in a journalist associated with the development of information and communication technologies and convergence processes. Media trust is a key concept in the overall assessment of the journalistic text quality. We show the relationship between the main trust elements, which is understood as the truthfulness of words, actions, emotions and motives. The article presents the empirical study results, the purpose of which is to identify journalistic communication tactics that are of particular importance in the media trust formation. Nonverbal communication – voice intonation – is the most important, along with verbal, means of communication and infl uence. The features of nonverbal communication compared to verbal communication are described.Leading qualities determined based on the study results are indicated, which include speech skills (speech technique), communication skills (speech logic, emotional content); persuasiveness, ability to present information; erudition. To achieve the study purpose, an online survey was conducted. The research process used the content analysis method, as well as lexical-semantic and morphological analysis. It is concluded that the podcast is an audio version of a written text. This is one of the main differences between the podcast format and other formats of modern media discourse, which allows us to explore the author’s speech techniques. It can be concluded that the Tsivina’s texts lexical features show that the restaurant critic views his own podcast as an effective means of communication with the audience. In general, the podcast “Restaurant Criticism with Daria Tsivina” is characterized by a clear, concise structure and the use of easy-to-understand morphological units. Prosody as a super segmental phonological phenomenon in context. This study suggests that the podcaster must take into account prosody as a super segmental phonological phenomenon that is critical to the trust formation. Keywords: podcast, media trust, prosody, intonation, convergence

Researching Informational Technologies of Trust: From Blockchain to Paradata and Digital Archives

ABSTRACTInformation science research has a long‐time interest in diverse informational means of codifying, communicating and maintaining trust as an antecedent and outcome of information, and a central constituent of information practices. While the landscape of the gatekeepers and guarantors of access to trustworthy information for a long time remained relatively stable, since the turn of the millennium, it has evolved rapidly with several new and repurposed social and digital technologies developed and repurposed for mediating and preserving trust. The purpose of this panel is to engage in exploring from theoretical, practical and empirical perspectives such technologies across the information field. The panelists present research conceptualizing, documenting, developing and describing informational technologies of mediating and preserving trust specifically addressing: 1) what different approaches to mediating and maintaining trust exist and can be identified in information science and technology research and practice; 2) how different information technologies of trust influence the understanding and conceptualisations of trust and trustworthy information; and 3) what novel insights from the current state‐of‐the‐art research can be drawn for helping practitioners to empower and put people first when interacting with informational technologies of trust in different areas of the information field, including knowledge organisation and information behaviour and practices, records management, digital preservation, and and development of information systems and services.