Trust In Supervisor Research Articles

Boss phubbing, trust, job satisfaction and employee performance

This paper introduces boss phubbing (phone snubbing), defined as an employee's perception that his/her immediate supervisor is distracted by his/her smartphone while in their presence, and studies its relationship with employee performance. Despite the importance of supervisor-subordinate interactions and the ubiquitous nature of smartphones, research is yet to investigate how smartphones impact important employee outcomes. Three theories are used to undergird the proposed model of relationships between boss phubbing, supervisory trust, job satisfaction, and performance: Reciprocated Social Exchange theory, Expectancy Violations theory, and Social Presence theory. A sequential mediation model was used to examine the relationships between boss phubbing and employee job performance. Two studies of US adults working in a range of industries (n=156, n=181) reveal that boss phubbing has a negative association with employee's job performance through supervisory trust and job satisfaction. Theoretical and practical implications and future research directions are also discussed.

Trust in Supervisor as a Mediator of the Relationship Between Perceived Interactional Fairness in Reward Systems and Organizational Commitment

"Research Aims - This study was undertaken to extend existing literature by examining the mediating effect of trust in supervisors in the relationship between perceived interactional fairness in reward systems and organizational commitment. Design/methodology/approach - The SmartPLS method was applied to analyze the survey questionnaire data collected from employees at a national audit department in Malaysia. Research Findings - The results reveal that the effect of perceived interactional fairness in reward systems on organizational commitment is mediated by trust in supervisors. Theoretical Contribution/Originality - This study has proved the effectiveness of perceived interactional fairness as an essential mediating variable in the administration of reward systems. Managerial Implication in the South East Asian context - The findings of this study could help superiors in public organizations to encourage and support their supervisors in implementing good treatment styles for enhancing fairness in making pay decisions and interacting with diverse subordinates. If employees trust their supervisors, it may enhance the effect of employees’ perceived fairness of reward systems on organizational commitment in public organizations in Southeast Asia. Research limitation & implications - This study is limited by its sample, self-report questionnaire scale, and exclusion of several important demographic variables (e.g., gender, age, education, position, and duration of service) in the research model."

The Mediating Effect of Trust in Supervisors in the Relationship between Constructive Performance Feedback and Perceived Fairness of Performance Appraisal

This research addressed two main research questions: (1) Is constructive performance feedback positively related to perceived fairness of performance appraisal? (2) Does trust in supervisors mediate the relationship between constructive performance feedback and the perception of a performance appraisal as being fair? Using the 2018 Federal Employee Viewpoint Survey dataset, we employed the structural equation model to analyze the relationship. Findings revealed that constructive performance feedback and trust in supervisors were positively and significantly associated with perceived fairness of performance appraisal. Further, trust in supervisors partially mediated the relationship between constructive performance feedback and perceived fairness of performance appraisal.

카지노 영업직이 지각하는 일터학습이 조직몰입에 미치는 영향에 있어 직무만족의 매개효과와 상사신뢰의 조절효과에 관한 연구

The purpose of this study was to determine the mediating effects of job satisfaction and moderating effects of trust in supervisor on the relationship between workplace learning and organizational commitment in casino employee. The major finding of this study were as follows: First, the higher the perception of workplace learning, the higher organizational commitment. Second, job satisfaction had a partially mediating effect on workplace learning and organizational commitment. Third, as the result of verifying the moderating effect of trust in supervisor in the relationship between workplace learning and organizational commitment, it was found that trust in supervisor did not effect of moderator. The study illuminates discussion that company should not only support workplace learning but also improve work environment, organization culture, and so on. Moreover, according to creating collaborative learning culture based on trust in organization, workplace learning will be expressed effectively to organizational commitment and organization should support employees’ voluntary and continuous learning.

Investigating the Individual and Organizational Predictors of Trust in Supervisor in Nurses

Investigating the Individual and Organizational Predictors of Trust in Supervisor in Nurses

ポジティブおよびネガティブ・フィードバックが部下のコミットメントおよび成長満足 感に与える影響：上司に対する信頼による媒介効果の検討

ポジティブおよびネガティブ・フィードバックが部下のコミットメントおよび成長満足 感に与える影響：上司に対する信頼による媒介効果の検討

Investigating the Individual and Organizational Predictors of Trust in Supervisor in Nurses

Investigating the Individual and Organizational Predictors of Trust in Supervisor in Nurses

Leadership Style and Turnover Intention: The Moderating Role of Supervisor Trust

Turnover Intention is a big issue for organizations because it costs huge capital investment in human resources. In United Arab Emirates (UAE), the turnover is higher than all other gulf countries and above the world average. Most of previous studies focused on the private sector and few examined the turnover in public sector. The purpose of this study is to examine the effect of leadership style and trust in supervisor on the turnover intention. Data was collected from 101 respondents from public sector in UAE. The data will be analyzed using Smart Partial Least Square (PLS). The findings showed that leadership styles as well as transformational leadership and transactional leadership have negative effects on turnover intention. In addition, trust in supervisor has direct negative effect on turnover intention. Decision makers are recommended to implement the transformational leadership and to establish a trusting relationship with employees.

Tacticality, Authenticity, or Both? The Ethical Paradox of Actor Ingratiation and Target Trust Reactions

Ingratiation is an impression management strategy whereby actors try to curry favor with targets, and is one of the more pervasive social activities in a workplace. An assumption in the literature is that a target’s awareness of the tactical purposes behind ingratiation (e.g., “he merely wants a raise”) is an ethical concern which triggers suspicions of ulterior motives and casts the actor as distrustful. However, this assumption fails to consider alternative explanations in that ingratiation may also be perceived as occurring for authentic purposes (e.g., “he really wants to be liked”). This alternative view may cause targets to cast the actor differently, and thus presents an intriguing ethical paradox where actors could be recognized by targets as trustful, distrustful, or some level in-between. This research draws on behavioral ethics and attributional models to investigate supervisor trust of employees who engage in ingratiation. We report two studies that examine perceived tactical ingratiation, perceived authentic ingratiation, and their interaction as predictors of supervisor trust using multisource data from two field samples. Across the two studies, we find positive interactions between tactical and authentic ingratiation as predictors of trust and trustworthiness. Study 2 also shows that combined tactical and authentic ingratiation predicts the trustworthiness dimensions of benevolence and integrity, but not ability. The results suggest that ingratiation is portrayed somewhat bleaker than necessary in the literature, and that when actors engage in tactical ingratiation that is also deemed authentic, targets respond with less concern than the literature would suggest.

(THE IMPACT OF ORGANIZATIONAL TRUST ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR (A FIELD STUDY ON GENERAL AUTHORITY OF CIVIL AVIATION IN JEDDAH: أثر الثقة التنظيمية على سلوك المواطَنة التنظيمية(دراسة ميدانية على الهيئة العامة للطيران المدني بمحافظة جدة)

The main objective of this study is to illustrate the impact of the Organizational Trust on Organizational Citizenship Behavior. The study also aims to identify the level of the Organizational Trust which include: (Trust in Organization, Trust in Immediate Supervisor, Trust in Coworkers). And the level of practicing Organizational Citizenship Behavior which include: (Altruism, Sportsmanship, Conscientiousness, Civility, Civilized behavior) among the employees of the General Authority of Civil Aviation. To achieve the study objectives, the researcher adopted the analytical descriptive approach and applied the questionnaire as a data collection tool. The study community consists of all employees of the General Authority for Civil Aviation at King Abdul Aziz Airport in Jeddah. The questionnaire was distributed to a random sample (n= 280). A total of 236 questionnaires were valid for analysis. A number of results have been reached, the most important of which are: the Organizational Trust and its dimensions positively influences the Organizational Citizenship Behavior in its dimensions. The results showed that the Organizational Trust was high at an average of (3.51/5), Trust in Coworkers was high (3.95/5), Trust in Immediate Supervisor was high (3.56/5), and Trust in Organization was average (3.14/5). The results showed that the practice of Organizational Citizenship Behavior was high (3.73/5) in all dimensions. Considering the results reached, the study made several recommendations, the most important of which are: The Authority's management should promote the Organizational Trust among employees by improving human resources practices; take into consideration the interests of employees when making decisions regarding human resources; provide a justification for the adoption of these decisions in recognition of the employees’ feelings.

고성과작업시스템 인식이 이직의도에 미치는 영향에 대한 거래적 리더십의 조절효과: 멕시코 현지 직원의 상사신뢰와 조직정당성 인식의 매개효과를 중심으로

고성과작업시스템 인식이 이직의도에 미치는 영향에 대한 거래적 리더십의 조절효과: 멕시코 현지 직원의 상사신뢰와 조직정당성 인식의 매개효과를 중심으로

변혁적 리더십과 직무소외와의 관계에서 상사신뢰의 역할

변혁적 리더십과 직무소외와의 관계에서 상사신뢰의 역할

The Effect of Employees’ Trust in Supervisors and Their Quality of Working Life on Their Intention to Leave Job: A Study on Hotel Employees

Bu çalışmanın amacı, otel işletmeleri işgörenlerinin, yöneticilerine duydukları güven ile çalışma yaşam kalitelerinin işten ayrılma niyetlerine etkisinin belirlenmesidir. Araştırmada ilk olarak araştırmanın değişkenlerini oluşturan kavramlar hakkında literatür taraması yapılarak kuramsal alt yapı ortaya konulmuştur. Sonrasında, konuyla ilgili olarak anket ölçme aracı kullanılarak otel işletmeleri işgörenlerinin görüşleri alınmıştır. Araştırmanın evrenini, Afyonkarahisar ilinde faaliyet gösteren tüm (10 adet) beş yıldızlı otel işletmeleri işgörenleri oluşturmakta olup, toplam 539 adet işgören anketi değerlendirmeye alınmıştır. Katılımcıların ankette yer alan ifadelere ilişkin verdikleri cevaplar; faktör analizi, güvenirlik analizi, aritmetik ortalama değerleri, korelasyon analizi ve regresyon analizi yöntemleri ile çözümlenmiştir. Elde edilen bulgulara göre, genelde işgörenlerin yöneticilere duydukları güven ve çalışma yaşam kalitesi algılarının yüksek seviyede olduğu ve işten ayrılma niyetlerinin düşük olduğu belirlenmiştir. Ayrıca gerçekleştirilen analizler sonucunda yöneticiye duyulan güven ile çalışma yaşam kalitesinin işten ayrılma niyeti üzerinde negatif yönlü anlamlı etkisinin olduğu sonucuna ulaşılmıştır.

Fair Performance Appraisal System and Employee Satisfaction: the Mediating Role of Trust in Supervisor and Perceived Organizational Politics

Fair Performance Appraisal System and Employee Satisfaction: the Mediating Role of Trust in Supervisor and Perceived Organizational Politics

Authentic leadership and work engagement: The indirect effects of psychological safety and trust in supervisors

Orientation: The orientation of this study was towards authentic leadership and its influence on psychological safety, trust in supervisors and work engagement.Research purpose: The aim of this study was to investigate the influence of authentic leadership on trust in supervisors, psychological safety and work engagement. Another aim was to determine whether trust in supervisors and psychological safety had an indirect effect on the relationship between authentic leadership and work engagement. An additional objective was to determine if authentic leadership indirectly influenced psychological safety through trust in supervisors.Motivation for the study: Globally, businesses are faced with many challenges which may be resolved if leaders are encouraged to be more authentic and employees more engaged. In this study, investigating the role of trust in supervisors and psychological safety on the relationship between authentic leadership and work engagement is emphasised.Research design, approach and method: This study was quantitative in nature and used a cross-sectional survey design. A sample of 244 employees within the South African mining industry completed the Authentic Leadership Inventory, Utrecht Work Engagement Scale, Workplace Trust Survey and Psychological Safety Questionnaire.Main findings: The results indicated that authentic leadership is a significant predictor of both trust in supervisors and psychological safety. This study further found that authentic leadership had a statistically significant indirect effect on work engagement through trust in supervisors.Practical or managerial implications: The main findings suggest that having more authentic leaders in the mining sector could enhance trust in these leaders. Authentic leadership thus plays an important role in creating a positive work environment. This work environment of authenticity and trust could lead to a more engaged workforce.Contribution or value-add: Limited empirical evidence exists with regard to the relationship between authentic leadership, work engagement, psychological safety and trust in supervisors. This is particularly true in the mining sector. This study aimed to contribute to the limited number of studies conducted.

Yönetici Dürüstlüğünün Örgütsel Vatandaşlık Davranışına Etkisinde Yöneticiye Duyulan Güvenin Rolü

The aim of this study is to reveal the direct, indirect, and total effects between the supervisor integrity perceptions of employees, trust in supervisor, and organizational citizenship behaviors. In this respect, the data is collected using a convenience sampling method from 413 banking employees working in Adana. To begin with, the confirmatory factor analysis is conducted in order to examine the validity of the proposed model in the study and showed that the model has a very good model fit. In the study, in order to reveal the reliability of the scales, Cronbach Alpha internal consistency coefficient and composite reliability coefficient are used and identified that the scales used in the study are reliable. Moreover, using correlation analysis the relationships between the variables are revealed statistically significant. Subsequently, structural equation modeling and bootstrapping method are used in order to test the proposed hypotheses in the context of the research model and revealed the direct, indirect, and total effects between the variables. In this regard, the model proposed in the research frame established a very good model fit. Study results revealed that the perceptions about the supervisor integrity have an effect on the employees’ organizational citizenship behaviors in addition to this there is a partial mediation effect of trust in supervisor in this relationship. These study results are discussed in the context of previously conducted studies and theoretical framework.

A Study of the Mechanism of the Congruence of Leader-Follower Power Distance Orientation on Employees' Task Performance.

Based on implicit leadership theory, we examine the congruence effect of leader–follower power distance orientation (PDO) on follower trust in supervisor and work engagement, which in turn influences employees’ task performance. Results of polynomial regressions on 526 dyads supported the congruence effect hypothesis. The results show that (1) the congruence of leader–follower PDO leads to better performance; (2) under the condition of congruence, subordinate task performance is higher when leader–follower PDO matching in low–low ratings congruence than it is in high–high ratings congruence; (3) under the condition of asymmetrical incongruence, the follower had higher task performance when a leader’s PDO is lower than a follower’s PDO; (4) trust in supervisor and the work engagement mediate the effect of congruence of leader–follower PDO on employees’ task performance; (5) trust in supervisor also mediates the effect of congruence of leader–follower PDO on employees’ work engagement.

상사에 대한 신뢰가 직무열의 및 직무성과에 미치는 영향

기업에서의 인적자원 관리와 관련하여 신뢰는 매우 중요한 연구주제로 다루어져 왔다. 조직에서 일에 대한 열정과 도전의 추구가 고무되며 자율적이고 지원적인 신뢰의 분위기가 조성될 때, 조직구성원들의 직무에 대한 열의와 성과 달성을 위한 동기 및 실행이 더욱 강화될 수 있다. 조직에서 상사는 조직구성원의 신뢰형성에 있어서 핵심적인 주체이며, 상사를 통해 형성된 신뢰는 구성원들의 직무에 대한 동기에서 중요한 요인이다. 상사에 대한 신뢰의 정의에서 발견되는 공통적인 요소는 교환 관계에서 다른 사람에 대한 자신의 취약성을 반영한 개인의 행동을 수반한다는 것이다. 최근에는 조직 내에서 조직구성원들의 목표 달성을 위한 자발적 헌신을 유도하기 위해서 구성원들의 심리적 주인의식에 많은 관심을 갖게 되었다. 종업원 유지, 혁신, 자유재량적 노력, 성과를 촉진하는 요인들에 대한 초점과 함께, 조직행동 연구의 주요 초점은 종업원들로 하여금 그들의 업무와 조직에 심리적으로 애착을 갖게 하고 한편으로 연결을 시킬 수 있는 방법을 이해하는 데 있어왔다. 이러한 연구 분야에 있어서 새롭게 부상하는 주요 개념은 심리적 주인의식이다. 심리적 주인의식은 어떤 공식적이거나 법적인 소유권이 없는 상태에서의 소유의 감정을 말한다.BR 본 연구는 상사에 대한 신뢰가 조직구성원의 직무열의 및 직무성과에 미치는 영향과 이러한 변수들 간의 관계에 있어서 심리적 주인의식의 매개효과를 분석하였다. 연구자료는 국내 정부출연연구기관에서 근무하는 연구직 및 행정직 근무자를 대상으로 설문지를 배포하여 자기응답법을 통해 수집되었다. 본 연구의 분석결과는 다음과 같다. 첫째, 상사에 대한 신뢰는 심리적 주인의식에 정(+)의 영향을 미치는 것으로 나타났다. 이는 조직구성원의 상사에 대한 신뢰가 심리적 주인의식의 중요한 예측요인이라는 것을 의미한다. 둘째, 상사에 대한 신뢰는 직무열의 및 직무성과에 정(+)의 영향을 미치는 것으로 나타났다. 이는 조직구성원의 상사에 대한 신뢰가 직무열의 및 직무성과의 중요한 예측요인이라는 것을 의미한다. 셋째, 심리적 주인의식은 상사에 대한 신뢰와 직무열의 간의 관계를 부분 매개하고 상사에 대한 신뢰와 직무성과 간의 관계를 완전 매개하는 것으로 밝혀졌다. 이는 상사에 대한 신뢰가 직무열의에 직간접적으로 영향을 미치며, 직무성과에 직접적인 영향이 있기 보다는 심리적 주인의식을 통해 간접적으로 직무성과를 높인다는 것을 의미한다.BR 본 연구는 심리적 주인의식의 매개효과 검증을 통해 상사에 대한 신뢰와 직무열의 및 직무성과 간의 관계에 대한 연구모형을 확장하는데 이론적 기여를 한다. 또한, 본 연구결과는 조직의 CEO 및 관리자들이 조직구성원들의 상사에 대한 신뢰를 높이고, 그들의 심리적 주인의식을 높이는 인적자원관리 관행을 정착시키는 노력이 중요하다는 실무적 시사점을 제시한다. 마지막으로, 연구결과의 한계 및 향후 연구방향이 논의되었다.

Organizational citizenship behavior in the Arab education system in Israel: personal factors vs. intra-organizational factors

ABSTRACT The study examines the effects of personal factors (gender, marital status, education and seniority) and intra-organizational factors (transformational leadership, job satisfaction and trust in supervisor) on Organizational Citizenship Behavior (OCB) in the Arab education system in Israel. This is a quantitative study, based on questionnaires given to 211 teachers in the Arab education system in Israel. The results show a positive relationship between gender and OCB. A positive relationship was found between all intra-organizational factors and OCB. In addition, it was found that intra-organizational factors contribute more to explain OCB than personal factors do. Implications and directions for future research are discussed.

The Relationship Between Authentic Leadership, Trust, and Engagement in Library Personnel

Using validated and reliable psychometric instruments, 87 non-manager library employees were surveyed to determine the nature of the relationships between non-manager perceptions of authenticity and trust in two levels of leadership with self-rated engagement. The results provide insights about how non-managers perceive authenticity and trust in both direct managers and senior supervisors, and how those perceptions are related to self-ascribed employee engagement. While perceptions of trust and authenticity accounted for some of the variance found, undetermined variables may explain more of the variance in employee engagement. Recommendations for developing authentic leaders and engaging employees in a library setting are offered.