Trust Relationships Research Articles

How Education Shapes Trust: Empirical Evidence from China

The general assumption in the mainstream social capital theory states a likely causal relationship between education and trust in people, while such a conclusion might be contextual. Using the CGSS data and employing a fuzzy regression-discontinuity design where the compulsory education law (1986) in China is taken as an exogenous instrument, I find a positive correlation between education and the level of generalized trust. Further, with respect to another measure of trustthe radius of trust, I find no evidence supportive to significant correlations between education and trust in different distant social groups. However, the second-stage results do not suggest any likely causal effect from education on generalized trust or trust in different relationships, which indicates the OLS results might suffer from omitted variable bias.

A multi-criteria trust-enhanced collaborative filtering algorithm for personalized tourism recommendations

The exponential growth of online information has LED to significant challenges in navigating data overload, particularly in the tourism industry. Travelers are overwhelmed with choices regarding destinations, accommodations, dining, and attractions, making it difficult to select options that best meet their needs. Recommender systems have emerged as a promising solution to this problem, aiding users in decision-making by providing personalized suggestions based on their preferences. Traditional collaborative filtering (CF) methods, however, face limitations, such as data sparsity and reliance on single rating scores, which do not fully capture the complexity of user preferences. This study proposes a hybrid multi-criteria trust-enhanced CF (HMCTeCF) algorithm to improve the accuracy and robustness of tourism recommendations. HMCTeCF improves the quality of recommendations by integrating multi-criteria user preferences with trust relationships among users and between items. Experimental results using real-world datasets, including Restaurants-TripAdvisor and Hotels-TripAdvisor, demonstrate that HMCTeCF outperforms benchmark CF-based recommendation methods. It achieves higher prediction accuracy and coverage rate, effectively addressing the data sparsity problem. This innovative algorithm facilitates a more personalized and enriching travel experience, particularly in scenarios with limited user data. The findings highlight the importance of considering multiple criteria and trust relationships in developing robust recommendation systems for the tourism industry.

The journey of service-learning: Perspectives from medical imaging and therapeutic sciences students

IntroductionL'Afrique du Sud (AS) est décrite comme un pays en développement confronté à de nombreux défis socio-économiques. L'apprentissage par le service (AS) est considéré comme une partie intégrante de l'apprentissage intégré au travail (AIT), qui donne aux étudiants l'occasion de faire l'expérience du monde réel du travail en mettant en pratique la théorie qui leur a été enseignée. Dans le contexte de cet article, l'apprentissage intégré au travail est intégré au programme de premier cycle des étudiants en imagerie médicale et en sciences thérapeutiques (IMST) en Afrique du Sud, sous la forme d'un projet communautaire d'apprentissage par le service (PCAS). Des projets similaires permettent aux étudiants de s'engager auprès de divers groupes de patients afin de mieux comprendre les environnements bio-psycho-sociaux de leurs futurs patients et d'améliorer les pratiques de soins centrées sur la personne. Bien qu'il existe des publications relatives à l'expérience vécue des étudiants en matière d'AS, aucune étude n'a encore été menée sur les étudiants en IMST et leur expérience en matière d'AS. Les auteurs ont donc cherché à explorer l'expérience des étudiants de l'Institut de technologie de l'Afrique du Sud qui ont suivi avec succès un programme de formation à la santé et à la sécurité au travail. MéthodologieUn modèle de recherche qualitative a été employé avec l'utilisation d'un échantillonnage raisonné. La population étudiée comprenait tous les chercheurs inscrits à l'Institut de gestion de la formation professionnelle (IMTS) sur le site de recherche qui ont suivi un PCAS. Cette étude a été entreprise en utilisant une approche en plusieurs phases: phase A: analyse documentaire des rapports de réflexion, phase B: entretiens semi-structurés individuels et phase C: élaboration de recommandations. La participation était volontaire et une technique d'analyse thématique réflexive a été utilisée pour analyser les données. RésultatsTrois thèmes principaux ont été développés: 1) les défis et les obstacles, 2) les attributs positifs des enseignants et 3) les résultats positifs du projet. Bien que les participants aient fait part de certains des défis qu'ils ont rencontrés dans le cadre de leur participation à l'AS, plusieurs résultats positifs ont également été mis en évidence, ce qui les a encouragés à vouloir rendre service à leur communauté. Le soutien reçu de la part de leur professeur a été hautement reconnu. Parmi les recommandations formulées à l'intention des éducateurs, citons l'organisation de séances de contrôle régulières, la recherche de méthodologies permettant d'établir une relation de confiance avec les étudiants et la possibilité d'introduire plus tôt l'apprentissage par la pratique dans le programme d'études. ConclusionLes résultats de cette étude montrent clairement que l'AS est capable de combler le fossé entre les connaissances théoriques et l'application pratique. Dans le cadre du programme d'études de premier cycle des étudiants en soins de santé, l'AS est considéré comme un instrument clé pour cultiver un sens accru de la responsabilité civique. La gestion efficace du temps et la recherche de sponsors ont été jugées essentielles pour mener à bien un projet de PCAS. L'épanouissement personnel et professionnel était évident parmi les participants de l'échantillon et l'importance de l'apprentissage interdisciplinaire a été soulignée. Les participants ont en outre exprimé leur appréciation de l'opportunité que leur offrait l'AS en leur permettant de collaborer avec d'autres professionnels de la santé et d'apprendre d'eux.

A Robust Maximum Fairness Consensus Model With Limited Cost Under the Uncertain Trust Relationships and Individual Weights

A Robust Maximum Fairness Consensus Model With Limited Cost Under the Uncertain Trust Relationships and Individual Weights

A Bayesian Framework for Modelling the Trust Relationships to Group Decision Making Problems

A Bayesian Framework for Modelling the Trust Relationships to Group Decision Making Problems

Trust driven On-Demand scheme for client deployment in Federated Learning

Containerization technology plays a crucial role in Federated Learning (FL) setups, expanding the pool of potential clients and ensuring the availability of specific subsets for each learning iteration. However, doubts arise about the trustworthiness of devices deployed as clients in FL scenarios, especially when container deployment processes are involved. Addressing these challenges is important, particularly in managing potentially malicious clients capable of disrupting the learning process or compromising the entire model. In our research, we are motivated to integrate a trust element into the client selection and model deployment processes within our system architecture. This is a feature lacking in the initial client selection and deployment mechanism of the On-Demand architecture. We introduce a trust mechanism, named “Trusted-On-Demand-FL”, which establishes a relationship of trust between the server and the pool of eligible clients. Utilizing Docker in our deployment strategy enables us to monitor and validate participant actions effectively, ensuring strict adherence to agreed-upon protocols while strengthening defenses against unauthorized data access or tampering. Our simulations rely on continuous user behavior datasets, deploying an optimization model powered by a genetic algorithm to efficiently select clients for participation. By assigning trust values to individual clients and dynamically adjusting these values, combined with penalizing malicious clients through decreased trust scores, our proposed framework identifies and isolates harmful clients. This approach not only reduces disruptions to regular rounds but also minimizes instances of round dismissal, Consequently enhancing both system stability and security.

Trust in family doctor-patient relations: an embeddedness theory perspective

BackgroundBased on the embeddedness theory, the present study aims to explore the association between patients’ trust in family doctors (Interpersonal Trust), trust in community health centers (Organizational Trust), and trust in society as a whole (Social Trust).MethodsA cross-sectional survey was conducted in six community health centers in China, using partial least squares structural equation modeling to assess trust scale reliability and validity while testing hypotheses.ResultsThe scores of Interpersonal Trust, Organizational Trust, and Social Trust were 3.761, 3.636, and 3.635, respectively. Our findings confirm that Interpersonal Trust is positively associated with Organizational Trust (β = 0.916, p < 0.001), Organizational Trust is positively associated with Social Trust (β = 0.617, p < 0.001) and Interpersonal Trust (β = 0.864, p < 0.001), and Social Trust is positively associated with Organizational Trust (β = 0.784, p < 0.001). However, the relationship between Interpersonal Trust and Social Trust was not demonstrated.ConclusionsThis study enhances our understanding of patient trust in family doctors. Applying embeddedness theory, we reveal positive correlations between Social Trust and Organizational Trust, as well as between Organizational Trust and Interpersonal Trust. Moreover, we have identified Organizational Trust as a crucial mediator in the relationship between Interpersonal Trust and Social Trust.

Internal corporate venturing: riding the relational rollercoaster through sensemaking and sensegiving reconfiguration

PurposeInternal corporate venturing is a vehicle for firms to realize strategic and financial goals through entrepreneurial ventures. Prior research presents a strategic process in which individual managers make rational choices based on their formal roles and top-down corporate objectives. Recent work has challenged this by adopting a relational approach using a macro-level perspective highlighting cultural and institutional logics. This study augments and develops this relational approach by contributing a micro-level perspective by focusing on managers engaged in developing ventures in large organizations. The data show how internal corporate venturing (ICV) actors use discursive practices to make sense of their relationship contexts and develop interpretive repertoires to give sense to their decisions and shape their future strategies. The data illustrate how corporate venturing actors make sense of their uncertain experience and develop insider-outsider strategies by balancing three competing interpretive repertories, which form the basis of strategies supporting an entrepreneurial future in an organizational context.Design/methodology/approachForty-two interviews were conducted with ICV actors, including senior directors of corporate venturing units in multinational corporations and their venture project leaders. The authors conducted a micro-level study through an interpretive sensemaking analysis of managers' “talk.” Interviews are considered through three lenses: “functional talk” (why they said it), “interpretive themes” (what they said) and “interpretive repertoires” (how they said it).FindingsThe perceived challenges experienced by the participants through their relationships were identified. Participants emphasized balancing project and organizational role risk in pursuing venture development, leading to a perceived dependent trust relationship between supporters. Three interpretive repertories were identified through which participants positioned their explanations of their relationship contexts in ICV. Participants used these to discursively frame their corporate venturing practices and position their future strategies.Originality/valueA new framework of corporate venture sensemaking and sensegiving reconfiguration is provided to explain how managers discursively resolve conflicting relationship pressures while maintaining personal positioning. The paper shows how conflicting interpretive repertoires and personal interpretations are generated through a discursive practice comprising sensemaking and sensegiving reconfiguration processes to shape their future strategies. The paper contributes to theory by explicating the relational perspective of ICV at the micro-level and demonstrates how this is influenced by the discursive practices of managers leading the ICV activity.

Unlocking the Potential of Big Data: Establishing System Trust Through Open Innovation Ecosystems

ABSTRACTThis paper explores the vital role of system trust in big data and the advantages of open innovation ecosystems to develop trust‐enhancing technologies and foster system trust in relation to big data. Based on 3 years of empirical data from the oil and gas industry, we have performed a detailed analysis of the dynamic nature of big data‐centred innovation ecosystems. Our study has revealed that access to trusted big data is instrumental for overcoming the technical, legal and practise‐related challenges of creating value from big data. The findings contribute to system trust and innovation ecosystems, by demonstrating how the Open Subsurface Data Universe (OSDU) innovation ecosystem has employed legitimacy building, institutionalisation and innovation dissemination throughout its evolution to establish and maintain system trust in big data. For managers, this study offers important insights into the various strategies needed to create value from big data.

6-Fold path to self-forgiveness: an interdisciplinary model for the treatment of moral injury with intervention strategies for clinicians

Conscience is the indestructible core of one’s personal identity and their sense of agency in the world. When it passes judgment against them, it generates inner conflict (i.e., moral injury). At its core, moral injury is about trust and sacred relationships, particularly the loss of safe connection with self, society, God/Divine/a Higher Power, and the world. The clash between a person’s conscience and overwhelming existential or psychospiritual experiences, which uniquely defines moral injury, alienates them from life-sustaining relationships. Healing requires more than reordering fractured belief systems. Reestablishing bonds of self-worth, trust, and life-sustaining relationships are essential. This paper presents the 6-Fold Path to Self-Forgiveness (6-FPSF), an interdisciplinary, narrative-based healing writing process for the treatment of moral injury, particularly self-induced moral injury. Self-forgiveness has been associated with psychospiritual and relational well-being. The protocol draws upon theoretical literature, evidence-based psychological interventions, spiritual-oriented practices, creative arts, and somatic exercises for mental health counseling and spiritual/religious ministration. In addition to describing the 6-component therapeutic model, the author offers intervention strategies for clinicians.

Medical encounters with young unaccompanied refugees: a qualitative study among general practitioners and physicians in migrant health clinics in Norway and Denmark

Objective This study examines the experiences of clinical encounters with young unaccompanied refugees in Norway and Denmark among both general practitioners (GPs) and physicians in migrant health clinics (MHC physicians), and it identifies important aspects that should be taken into consideration for improving the quality of healthcare for these patients. Methodology Ten individual in-depth interviews with physicians in Norway and Denmark were conducted and analysed using interpretative phenomenology. Axel Honneth’s theory of recognition was our theoretical lens. Results The physicians described these patients as vulnerable individuals. They adopted a variety of approaches in their encounters with young unaccompanied refugees spanning from a ‘holistic’ to an ‘instrumental’ approach. Those who described an instrumental approach focused on understanding and categorising symptoms from a biomedical perspective, while those describing a holistic approach considered ‘the whole person’ within their everyday context. Those with a more holistic approach also expressed the importance of interdisciplinary collaboration and defined work-divide. Relationships of trust between physicians and the young unaccompanied refugees were shown to be an important facilitator for adequate healthcare, but this required availability, continuity, and dialogue. Conclusion Our results highlight how physicians’ encounters with vulnerable young refugees actualize previously documented contrasts between holistic and instrumental approaches in clinical work. We argue that recognition in healthcare is conditional on physicians taking a holistic approach. This approach can help build relationships of trust and can support interdisciplinary collaboration. Moreover, such an approach can facilitate the essential components of Honneth’s theory of recognition, namely social esteem and emotional support. Barriers to greater interdisciplinary collaboration in healthcare services need to be addressed at the system level.

The relationship of trust in the principal and servant leadership’s interaction with work engagement and teacher passion: a multilevel moderated mediation analysis

The relationship of trust in the principal and servant leadership’s interaction with work engagement and teacher passion: a multilevel moderated mediation analysis

Establishing a positive working alliance during formal parenting assessments in a family residential treatment (FRT) program: Parents’ perspectives on what is helpful1

ABSTRACT The working alliance between families and professionals within the context of child protection faces substantial challenges from a variety of factors. At the same time, it plays an important role in accomplishing positive outcomes. To gain insight into what might contribute when establishing positive alliances between parents – undergoing formal parenting assessments – and family coaches, we interviewed 22 parents about their experiences with a Dutch family residential treatment (FRT) program. The majority of parents considered the approaches used in the program effective. A central theme identified concerns the importance of a connection between parents and coaches. Characteristics of professionals that promote this sense of connection include humanity, respectfulness, availability and responsiveness, and good communication skills. A sense of connection can help parents develop a relationship of trust in which they eventually feel safe enough to share their stories, insecurities, questions, emotions, and thoughts, all of which play an important role in achieving positive change within the family. Especially, parents valued individual conversations with coaches with whom they felt connected. They identified several strategies applied by the FRT-professionals as having helped them to make changes in parenting. We organized the key themes into a conceptual model for establishing positive working alliances promoting change.

Dancing on a tightrope: Uncertainty, risk perception and trust relationships in the live music industry

Dancing on a tightrope: Uncertainty, risk perception and trust relationships in the live music industry

The impact of facilitation competence of instructors on learning immersion and learning achievement—Focusing on adult learners

This study explored how facilitation skills—defined as instructional techniques that accurately convey core messages in a trusting relationship and encourage self-directed learning participation among adult learners—affect the effectiveness of learning. The research focused on adult learners enrolled in lifelong education programs at seven universities, including general and vocational colleges in Busan. It aimed to examine the relationships between instructors’ facilitation skills, learner engagement, and learning outcomes, as well as the mediating effect of engagement on these relationships. A total of 213 valid survey responses were analyzed from an initial 215 responses, excluding 2 unsuitable entries. The findings are summarized as follows. First, facilitation skills were found to partially influence learner engagement. Second, learner engagement was shown to affect learning outcomes. Third, facilitation skills were found to have a partial effect on learning outcomes. Fourth, learner engagement partially mediated the relationship between facilitation skills and learning outcomes. Based on these results, this study is expected to contribute to a deeper understanding of the relationship between facilitation skills and learning outcomes in adult learners, providing practical guidelines for enhancing effectiveness in various educational contexts.

How Cyber Security Enhances Trust and Commitment to Customer Retention: The Mediating Role of Robotic Service Quality

Cyber security is supportive of robotic service provision, the objective of which is to help marketers achieve their aim of providing a high level of service. Marketers need to be aware of cyber security issues and adhere to established cyber security policies. We investigate trust and commitment in relation to customer retention while assessing the mediating role of robotic service quality (RSQ). We employ a survey-based study that utilises 231 valid responses from customers in São Paulo, Brazil. To analyse the data, we used partial least squares structural equation modelling (PLS-SEM). The results show that trust and commitment have a positive impact on customer retention. RSQ has a partial mediation effect on the relationship between the latent constructs of trust, commitment, and customer retention. Thus, it can be suggested that RSQ, which embeds trust and commitment, assists in building a loyal customer base. Marketers outside the Latin American region can benefit from the results of this study since it incorporates cyber security awareness and policy within marketing strategy implementation, ensuring that RSQ is aligned in terms of the digitalisation goals of the company.

Multiple social factors are associated with wellbeing when accounting for shared genetic and environmental confounding.

Social factors are associated with mental health and wellbeing. However, few studies have examined genetic and environmental influences on social factors themselves, limiting current understanding of influences onaspects of the social environment. Most studies which have identified links between social factors and mental health are also limited by the possible influence of unmeasured genetic and environmental confounding. In this study, we investigated the genetic and environmental underpinnings of multiple social factors (relationship satisfaction, loneliness, attachment, trust, relationship disruptions), and their associations with life satisfaction measured concurrently and six years later, after accounting for shared genetic and environmental confounding. Data from a population-based sample of adult twins (N = 1987) and two measurement timepoints were used for the primary analyses. We used multivariate Cholesky models to estimate genetic and environmental influences across five social factors. Subsequently, we conducted co-twin control analyses to examine associations between social factors and wellbeing after controlling for shared genetic and environmental confounding. Heritability estimates for the social factors ranged from 24 to 42%. Genetic correlations across social factors were substantial, indicative of considerable genetic overlap. Associations between wellbeing and relationship satisfaction, loneliness, anxious and avoidant attachment, trust, and disruptions in relationships in the past year were attenuated in co-twin control analyses but remained statistically significant. Relationship satisfaction, loneliness, and attachment avoidance were also associated with wellbeing measured six years later in estimates which controlled for shared genetic and environmental confounding. Our findings provide evidence that multiple social factors are associated with wellbeing after accounting for potential confounding by shared genetic and/or environmental factors. These findings highlight the importance of multipleaspects of the social environment for wellbeing in older adulthood. Future studies should examine the directionality in associations between social factors and mental health and assess these relationships beyond older adulthood.

Impact of news consumption on social media during the 2024 electoral campaign in Mozambique

This scientific article discusses the consumption of news about the electoral campaign on social networks during the campaign period in Mozambique in 2024. The research was carried out on an exploratory basis, where the issue of news consumption on digital platforms was analyzed based on a bibliographical review of authors in the field, with some incidence of the approach defended by Stuart Hall’s theory of encoding and decoding. This study investigated how different social networks impact on voter interest and the circulation of information. The results reveal a significant relationship of trust in private media and information organizations, which use Facebook to access digital media and WhatsApp to disseminate and share news. Finally, it is important to note that the results achieved had the participation of 160 respondents, all of them Mozambican nationals.

ПСИХОЛОГІЧНИЙ СУПРОВІД РОЗВИТКУ ДОВІРИ В МІЖОСОБИСТІСНИХ СТОСУНКАХ ЮНАКІВ

The article analyzes the problem of developing trust in interpersonal relationships of young men through psychological support. Its relevance is determined, on the one hand, by the importance of trust as a necessary condition for the strength and effectiveness of such relationships, and on the other hand, by the lack of sufficient experience at this age to build them, which leads to a loss of trust. The specified research task is solved on the basis of understanding interpersonal relations as a natural manifestation of the social nature of a person, which is manifested in the system of subject relationships with other people, established according to mutual conscious and emotionally colored choices; trust - as a special attitude of its subject to himself, another subject or object, which is based on common values ​​and interests, is determined by a sense of community with a group or with another person and is manifested in a positive assessment of reliability and safety. The search for optimal methodological approaches for its substantiation was carried out. With the help of the analysis of scientific works, it was found that such approaches can be: a systematic approach, which is the basis for understanding psychological support as a system of psychological support and assistance to young people in the development of trust; an eco-facilitative approach aimed at greening the educational environment, facilitative assistance to young people in the implementation of individual strategies in interpersonal relationships and the involvement of internal resources to solve psychological problems, a spiritual and moral approach that focuses on the actualization of spiritual potential in the process of their spiritual and moral formation. In combination, the mentioned methodological principles are the basis for developing a positive attitude towards oneself and others, the perception of trust in relationships with people as a value due to the strengthening of internal resources - the highest spiritual and moral formations of the individual. On this basis, the project of the program for the development of trust in interpersonal relationships of young people is proposed, which consists in the step-by-step implementation of work in the direction of the spiritual and moral development of young people and the formation of trusting relationships between them in the form of psychological counseling and psychological training. The application of the specified forms of psychological support makes it possible to promote awareness of the spiritual and moral content of trust and the formation of interpersonal relationships of young people based on a positive attitude towards the world, towards others and themselves.

PSYCHOLOGICAL TYPES OF PARENTS’ ATTITUDE TOWARDS PUPILS OF SENIOR SCHOOL AGE AS DETERMINANTS OF CHILDREN’S AGGRESSIVENESS (IN A PARADIGM OF ADAPTIVE AND MALADAPTIVE FAMILY RELATIONSHIPS)

Parents’ orientation towards autonomy, collaboration, cooperation and the desire to build relationships with the child on a democratic basis, as a rule, does not cause manifestations of malignant aggressiveness of children. In terms of content, this educational strategy and the type of parental relationships are revealed in such a way: the parent is interested in the child’s affairs and plans, tries to help, empathizes, trusts him/her, respects and encourages him/her, and takes into account the child’s opinion. Cooperation is a psychologically optimal and socially desirable type of parental attitude towards children. Our research has shown that the reluctance or inability of parents to establish positive emotional connections with their children largely determines the nature of manifestations of children’s aggressiveness. We have identified indicators of emotional manifestations of parental attitudes towards children: sympathy-antipathy, acceptance-rejection, respect-disdain, rejection and refusal. In our empirical research we identified some main components of general manifestation of parental love: the interest in our life and the development of the child, the manifestation of responsibility and care, close attention to the child’s interests, problems and attitudes, awareness of his/her uniqueness, unconditional acceptance of him/her as the child is. With a lack of these components in the manifestations of parental attitude towards children, the child begins to consider every request or demand as a duty and show resistance. The role of deprivation of a child’s basic needs, which forms a hostile personality is incapable of establishing trusting relationships, and it has to be emphasized in our further research. We think, that according to the theories of childhood aggressiveness, the child’s desire to establish himself/herself with the help of a universal instrument of superiority, such as direct aggression, is explained by his/her experience of a feeling of inferiority associated with a deficiency of parental love. According to our empirical research, a child’s psychological discomfort is due to a lack of parental love, and it increases the destructive element in his/her person, leading to the formation of low self-esteem, aggressiveness, and a tendency toward auto-aggression. Rejection is the most unfavorable, socially and psychologically unacceptable type of parental attitude, indicative according to the development of destructive manifestations of aggressiveness in the period of childhood for senior pupils.